{"id":10231,"date":"2022-09-13T10:55:01","date_gmt":"2022-09-13T10:55:01","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=10231"},"modified":"2025-11-06T18:34:08","modified_gmt":"2025-11-06T18:34:08","slug":"deactivate-automations","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/de\/help\/deactivate-automations\/","title":{"rendered":"Schalten Sie alle GDPR-Automatisierungen aus, bevor Sie die App deaktivieren oder l\u00f6schen"},"content":{"rendered":"<p>Die Automatisierungsfunktion von GDPR Compliance kann die Datenl\u00f6schung oder Anonymisierung in <a href=\"https:\/\/growthdot.com\/zendesk-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">Zendesk<\/a> erheblich verbessern. Es gibt jedoch eine Regel, die Sie befolgen m\u00fcssen, wenn Sie nicht versehentlich Kundendaten verlieren m\u00f6chten.<\/p> <p><em>Worum geht es also?<\/em><\/p> <p>Sie sollten <strong>alle aktiven Automatisierungen deaktivieren<\/strong>, die Zendesk-Daten l\u00f6schen oder anonymisieren, um eine weitere Datenl\u00f6schung auf der Plattform zu verhindern. Diese Regel gilt f\u00fcr F\u00e4lle, <strong>in denen Sie die GDPR Compliance App deaktivieren oder entfernen m\u00f6chten<\/strong>.<\/p> <p>Gehen Sie dazu zur Seite <strong>GDPR-Automatisierungen<\/strong> im linken Bedienfeld. Suchen Sie dann jede Automatisierung und klicken Sie auf das <strong>Pause-Symbol<\/strong> (<em>Deaktivator<\/em>) gegen\u00fcber jeder Automatisierung.<\/p> <p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-14910 size-full\" title=\"Automatisierung deaktivieren\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation.png\" alt=\"Automatisierung deaktivieren\" width=\"1838\" height=\"1005\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation.png 1838w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-300x164.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-1024x560.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-768x420.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-50x27.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-1536x840.png 1536w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-400x219.png 400w\" sizes=\"(max-width: 1838px) 100vw, 1838px\" \/><\/p> <p><a href=\"\/contact-us\/\" onclick=\"event.preventDefault(); if( typeof window.loadZendeskChat == 'function') { window.loadZendeskChat(); } else { window.location.href = '\/contact-us\/' };\" class=\"chat-btn \" aria-label=\"Kontaktieren Sie unser Support-Team\"><span class=\"chat-btn-content\">Kontaktieren Sie unser Support-Team<\/span><\/a> wenn Sie noch Fragen, Vorschl\u00e4ge oder Hilfe ben\u00f6tigen.<\/p>","protected":false},"excerpt":{"rendered":"Die Automatisierungsfunktion von GDPR Compliance kann die Datenl\u00f6schung oder Anonymisierung in Zendesk erheblich &#8230;","protected":false},"author":40,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-10231","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Schalten Sie alle GDPR-Automatisierungen aus, bevor Sie die App deaktivieren oder l\u00f6schen - GrowthDot<\/title>\n<meta name=\"description\" content=\"Want to deactivate\/delete the app? 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