{"id":6248,"date":"2021-09-28T10:52:57","date_gmt":"2021-09-28T10:52:57","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&p=6248"},"modified":"2025-10-30T14:28:06","modified_gmt":"2025-10-30T14:28:06","slug":"how-to-enable-credit-card-number-anonymization-in-gdpr-compliance","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/de\/help\/how-to-enable-credit-card-number-anonymization-in-gdpr-compliance\/","title":{"rendered":"So aktivieren Sie die Anonymisierung von Kreditkartennummern in GDPR Compliance"},"content":{"rendered":"

Wenn Sie diesen Artikel lesen, wissen Sie wahrscheinlich bereits, wie Zendesk Kreditkartennummern unkenntlich macht. Hier ist ein Screenshot mit einer offensichtlich unvollst\u00e4ndigen automatischen Unkenntlichmachung.<\/p>\r\n

<\/div>\r\n

\"Card<\/p>\r\n

Wenn Sie jedoch eine vollst\u00e4ndige Anonymisierung der Kreditkartennummer<\/b> ben\u00f6tigen, k\u00f6nnen Sie die GDPR Compliance App<\/a> verwenden. Da die Vorgehensweise von Zendesk nicht mit der der GDPR Compliance App kompatibel ist, m\u00fcssen Sie die Option \u201eAutomatische Schw\u00e4rzung\u201c in Zendesk Support deaktivieren, um die vollst\u00e4ndige Nummernanonymisierung zu starten.<\/p>\r\n

Folgen Sie diesen Schritten:<\/p>\r\n

    \r\n\t
  1. Gehen Sie zu Admin Center > Konto > Sicherheit > Weitere Einstellungen > Automatische Schw\u00e4rzung deaktivieren<\/strong>.<\/li>\r\n<\/ol>\r\n

    \"Automatic<\/p>\r\n

      \r\n\t
    1. Starten Sie dann wie gewohnt die Ticket-Anonymisierung.<\/li>\r\n\t
    2. \u00dcberpr\u00fcfen Sie schlie\u00dflich das Ergebnis. Die Kreditkartennummer ist vollst\u00e4ndig anonymisiert.<\/li>\r\n<\/ol>\r\n

      \"Card<\/p>","protected":false},"excerpt":{"rendered":"Wenn Sie diesen Artikel lesen, wissen Sie wahrscheinlich bereits, wie Zendesk Kreditkartennummern unkenntlich …","protected":false},"author":25,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-6248","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"So aktivieren Sie die Anonymisierung von Kreditkartennummern in GDPR Compliance - GrowthDot<\/title>\n<meta name=\"description\" content=\"Die Kreditkarten-Anonymisierung von Zendesk erf\u00fcllt nicht Ihre Anforderungen? 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