{"id":6888,"date":"2023-11-08T09:56:26","date_gmt":"2023-11-08T09:56:26","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=6888"},"modified":"2025-11-10T13:36:27","modified_gmt":"2025-11-10T13:36:27","slug":"how-to-start-anonymizing-in-gdpr-compliance-for-zendesk","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/de\/help\/how-to-start-anonymizing-in-gdpr-compliance-for-zendesk\/","title":{"rendered":"Wie man mit der Anonymisierung in GDPR Compliance f\u00fcr Zendesk beginnt"},"content":{"rendered":"<p><a class=\"video-btn position-relative d-block text-center\" title=\"YouTube-Videoplayer\" href=\"https:\/\/www.youtube.com\/embed\/l905mk4_8Y8\" data-src=\"https:\/\/www.youtube.com\/embed\/l905mk4_8Y8\"><img loading=\"lazy\" decoding=\"async\" class=\"img-fluid\" title=\"Wie man mit der Anonymisierung in GDPR Compliance f\u00fcr Zendesk beginnt\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2025\/05\/How-to-Anonymize-GDPR-Youtube.png\" alt=\"Wie man mit der Anonymisierung in GDPR Compliance f\u00fcr Zendesk beginnt\" width=\"730\" height=\"411\" \/><\/a>    <div class=\"modal\" id=\"modalVideo\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">        <div class=\"modal-dialog modal-xl modal-dialog-centered\" role=\"document\">            <div class=\"modal-content\">                <button type=\"button\" class=\"close\" data-bs-dismiss=\"modal\" aria-label=\"Close\">                    <span aria-hidden=\"true\">&times;<\/span>                <\/button>                <div id=\"modalVideoContainer\" class=\"ratio ratio-16x9\"><\/div>            <\/div>        <\/div>    <\/div>    <\/p>\r\n<p>Suchen Sie nach einem bew\u00e4hrten Tool, um Daten in Zendesk-Tickets und -Kontakten zu verarbeiten? In solchen F\u00e4llen empfehlen wir die App GDPR Compliance, um Daten gem\u00e4\u00df den europ\u00e4ischen und kalifornischen Datenschutzprotokollen zu anonymisieren, zu l\u00f6schen und wiederherzustellen.<\/p>\r\n<p>Wie Sie vielleicht wissen, bedeutet Anonymisieren, Kundeninformationen zu verbergen, ohne sie aus Zendesk zu entfernen. \u00dcbrigens k\u00f6nnen Sie in GDPR Compliance den Datentyp ausw\u00e4hlen, der verarbeitet werden soll, und ihn in Voreinstellungen aufnehmen.<\/p>\r\n<p>Gehen Sie zun\u00e4chst zu <strong>Einstellungen -&gt; Prozesseinstellungen -&gt; Anonymisierung<\/strong>. Klicken Sie auf <strong>+ Neue Voreinstellung erstellen<\/strong> oder w\u00e4hlen Sie Ihre Standardvoreinstellung.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15961 size-full\" title=\"Anonymisierungseinstellungen GDPR\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-GDPR.png\" alt=\"Anonymisierungseinstellungen GDPR\" width=\"1433\" height=\"847\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-GDPR.png 1433w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-GDPR-300x177.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-GDPR-1024x605.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-GDPR-768x454.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-GDPR-50x30.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-GDPR-400x236.png 400w\" sizes=\"(max-width: 1433px) 100vw, 1433px\" \/><\/p>\r\n<p>Wenn Sie eine <span class=\"text-break\">Prozesseinstellungs-Voreinstellung<\/span> erstellen, klicken Sie auf den ben\u00f6tigten Abschnitt und w\u00e4hlen Sie die Elemente aus, die Sie anonymisieren m\u00f6chten. Speichern Sie anschlie\u00dfend die Voreinstellung.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15964 size-full\" title=\"Anonymisierungseinstellungen\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences.png\" alt=\"Anonymisierungseinstellungen\" width=\"1432\" height=\"846\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences.png 1432w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-300x177.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-1024x605.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-768x454.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-50x30.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Preferences-400x236.png 400w\" sizes=\"(max-width: 1432px) 100vw, 1432px\" \/><\/p>\r\n<div class=\"quote\">Weitere Informationen zu den Prozesseinstellungen finden Sie <a href=\"https:\/\/growthdot.com\/help\/which-data-is-anonymized-in-gdpr-compliance\/\" target=\"_blank\" rel=\"noopener noreferrer\">hier<\/a>.<\/div>\r\n<p>Sie k\u00f6nnen die Anonymisierung an mehreren Stellen in Zendesk starten. Sehen wir uns nun jede Methode im Detail an.<\/p>\r\n<h2>Die Liste aller Endbenutzer in Zendesk Support anonymisieren<\/h2>\r\n<p>Die erste Methode besteht darin, die Liste aller Endbenutzer in Zendesk Support zu anonymisieren, um die Daten jedes einzelnen Benutzers zu verarbeiten. Das bedeutet, Sie m\u00fcssen:<\/p>\r\n<p>1. Gehen Sie zur Registerkarte <strong>Kunden<\/strong> in Zendesk Support.<\/p>\r\n<p>2. W\u00e4hlen Sie den Benutzer aus den Suchergebnissen aus und klicken Sie auf seinen Namen, um das Profil zu \u00f6ffnen.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15978 size-full\" title=\"GDPR-Benutzer suchen\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Search-GDPR-user-1-1-1.png\" alt=\"GDPR-Benutzer suchen\" width=\"1495\" height=\"893\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Search-GDPR-user-1-1-1.png 1495w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Search-GDPR-user-1-1-1-300x179.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Search-GDPR-user-1-1-1-1024x612.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Search-GDPR-user-1-1-1-768x459.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Search-GDPR-user-1-1-1-50x30.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Search-GDPR-user-1-1-1-400x239.png 400w\" sizes=\"(max-width: 1495px) 100vw, 1495px\" \/><\/p>\r\n<p>3. Finden Sie in der Seitenleiste die GDPR-App und klicken Sie auf <strong>Benutzer verarbeiten<\/strong>.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15985 size-full\" title=\"GDPR Kontakt l\u00f6schen\/anonymisieren\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/GDPR-Delete-Anonymize-Contact.png\" alt=\"GDPR Kontakt l\u00f6schen\/anonymisieren\" width=\"1486\" height=\"578\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/GDPR-Delete-Anonymize-Contact.png 1486w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/GDPR-Delete-Anonymize-Contact-300x117.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/GDPR-Delete-Anonymize-Contact-1024x398.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/GDPR-Delete-Anonymize-Contact-768x299.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/GDPR-Delete-Anonymize-Contact-50x19.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/GDPR-Delete-Anonymize-Contact-400x156.png 400w\" sizes=\"(max-width: 1486px) 100vw, 1486px\" \/><\/p>\r\n<p>4. W\u00e4hlen Sie dann den Typ <strong>Daten anonymisieren<\/strong>, geben Sie einen <strong>Prozessnamen<\/strong> ein und klicken Sie auf <strong>Weiter<\/strong>.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15966 size-full\" title=\"Anonymisierungsanfrage-Typ\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Request-Type.png\" alt=\"Anonymisierungsanfrage-Typ\" width=\"1405\" height=\"791\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Request-Type.png 1405w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Request-Type-300x169.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Request-Type-1024x577.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Request-Type-768x432.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Request-Type-50x28.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Anonymization-Request-Type-400x225.png 400w\" sizes=\"(max-width: 1405px) 100vw, 1405px\" \/><\/p>\r\n<p>5. Gehen Sie als N\u00e4chstes zur Registerkarte <strong>Pr\u00e4ferenzen konfigurieren<\/strong> und w\u00e4hlen Sie die gespeicherten Pr\u00e4ferenzen aus.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15967 size-full\" title=\"Gespeicherte Pr\u00e4ferenzen ausw\u00e4hlen\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Choose-Saved-Preferences.png\" alt=\"Gespeicherte Pr\u00e4ferenzen ausw\u00e4hlen\" width=\"1419\" height=\"800\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Choose-Saved-Preferences.png 1419w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Choose-Saved-Preferences-300x169.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Choose-Saved-Preferences-1024x577.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Choose-Saved-Preferences-768x433.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Choose-Saved-Preferences-50x28.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Choose-Saved-Preferences-400x226.png 400w\" sizes=\"(max-width: 1419px) 100vw, 1419px\" \/><\/p>\r\n<p>6. Klicken Sie schlie\u00dflich auf <strong>Prozess starten<\/strong>, um die Datenverarbeitung zu beginnen.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15968 size-full\" title=\"Anonymisierungsprozess starten\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Start-Process-Anonymization.png\" alt=\"Anonymisierungsprozess starten\" width=\"1418\" height=\"754\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Start-Process-Anonymization.png 1418w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Start-Process-Anonymization-300x160.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Start-Process-Anonymization-1024x544.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Start-Process-Anonymization-768x408.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Start-Process-Anonymization-50x27.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Start-Process-Anonymization-400x213.png 400w\" sizes=\"(max-width: 1418px) 100vw, 1418px\" \/><\/p>\r\n<h2>Direkt aus einem Ticket anonymisieren<\/h2>\r\n<p>Die zweite Methode besteht darin, direkt aus einem Ticket zu anonymisieren. \u00d6ffnen Sie einfach die <strong>Ansichten-Registerkarte<\/strong> in Zendesk und w\u00e4hlen Sie das Ticket aus. Klicken Sie auf das <strong>App-Symbol<\/strong>, und Sie sehen den Bereich GDPR Compliance, in dem Sie w\u00e4hlen k\u00f6nnen, ob Sie <strong>Benutzerdaten<\/strong> oder <strong>Ticketdaten<\/strong> verarbeiten m\u00f6chten. Unabh\u00e4ngig davon, was Sie w\u00e4hlen, klicken Sie auf die Option <strong>Daten anonymisieren<\/strong>, w\u00e4hlen Sie die gew\u00fcnschte <strong>Prozessvoreinstellung<\/strong> und klicken Sie dann auf <strong>Mit ausgew\u00e4hlten Benutzern\/Tickets fortfahren<\/strong>.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15976 size-full\" title=\"Aus Ticket l\u00f6schen GDPR\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Delete-from-Ticket-GDPR-1-1.png\" alt=\"Aus Ticket l\u00f6schen GDPR\" width=\"1496\" height=\"898\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Delete-from-Ticket-GDPR-1-1.png 1496w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Delete-from-Ticket-GDPR-1-1-300x180.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Delete-from-Ticket-GDPR-1-1-1024x615.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Delete-from-Ticket-GDPR-1-1-768x461.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Delete-from-Ticket-GDPR-1-1-50x30.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Delete-from-Ticket-GDPR-1-1-400x240.png 400w\" sizes=\"(max-width: 1496px) 100vw, 1496px\" \/><\/p>\r\n<h2>Daten aus Ticket- oder Kontaktlisten in der App anonymisieren<\/h2>\r\n<p>Die letzte Methode besteht darin, Daten aus den Ticket- und Kontaktlisten innerhalb der App zu anonymisieren. Gehen Sie zu Ihrer GDPR-App, klicken Sie auf <strong>Listenansichten<\/strong> und w\u00e4hlen Sie <strong>Benutzer<\/strong> oder <strong>Tickets<\/strong>. Wir haben eine Benutzerliste ausgew\u00e4hlt.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-16034 size-full\" title=\"Aus Listen verarbeiten GDPR\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Process-from-Lists-GDPR.png\" alt=\"Aus Listen verarbeiten GDPR\" width=\"1846\" height=\"858\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Process-from-Lists-GDPR.png 1846w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Process-from-Lists-GDPR-300x139.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Process-from-Lists-GDPR-1024x476.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Process-from-Lists-GDPR-768x357.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Process-from-Lists-GDPR-50x23.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Process-from-Lists-GDPR-1536x714.png 1536w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/11\/Process-from-Lists-GDPR-400x186.png 400w\" sizes=\"(max-width: 1846px) 100vw, 1846px\" \/><\/p>\r\n<p>Dar\u00fcber hinaus k\u00f6nnen Sie mehrere Kontakte zur Verarbeitung ausw\u00e4hlen, auf <strong>\u201eGDPR-Anfrage verarbeiten\u201c<\/strong> klicken und dann die unten beschriebenen Schritte f\u00fcr die gesamte Liste befolgen.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15980 size-full\" title=\"Einzelne Benutzer verarbeiten\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Process-Separate-Users.png\" alt=\"Einzelne Benutzer verarbeiten\" width=\"1451\" height=\"815\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Process-Separate-Users.png 1451w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Process-Separate-Users-300x169.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Process-Separate-Users-1024x575.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Process-Separate-Users-768x431.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Process-Separate-Users-50x28.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Process-Separate-Users-400x225.png 400w\" sizes=\"(max-width: 1451px) 100vw, 1451px\" \/><\/p>\r\n<p>Im Allgemeinen ist der Prozess f\u00fcr <strong>Ticketlisten<\/strong> \u00e4hnlich. Befolgen Sie daher dieselben Schritte, um eine erfolgreiche Datenverarbeitung zu gew\u00e4hrleisten. Das Anonymisieren innerhalb der App erm\u00f6glicht es Ihnen, Daten in gro\u00dfen Mengen oder f\u00fcr einzelne Benutzer oder Tickets zu verarbeiten, ohne zwischen den Seiten zu wechseln \u2013 daher empfehlen wir diese Methode.<\/p>\r\n<div class=\"quote\">Sie k\u00f6nnen Daten auch mithilfe einer <a href=\"https:\/\/growthdot.com\/help\/deleting-and-anonymizing-from-csv-file\/\" target=\"_blank\" rel=\"noopener noreferrer\">CSV-Datei<\/a> anonymisieren.<\/div>\r\n<p>Verwenden Sie au\u00dferdem das <strong>Augen-Symbol<\/strong>, um die genauen Kontakt- oder Ticketdetails zu \u00f6ffnen und zu \u00fcberpr\u00fcfen, sowie das <strong>Abspiel-Symbol<\/strong>, um den Prozess f\u00fcr den jeweiligen Kontakt oder das Ticket zu starten.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15981 size-full\" title=\"Augen- und Abspiel-Symbole GDPR\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Eye-Play-Icons-GDPR.png\" alt=\"Augen- und Abspiel-Symbole GDPR\" width=\"1845\" height=\"858\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Eye-Play-Icons-GDPR.png 1845w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Eye-Play-Icons-GDPR-300x140.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Eye-Play-Icons-GDPR-1024x476.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Eye-Play-Icons-GDPR-768x357.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Eye-Play-Icons-GDPR-50x23.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Eye-Play-Icons-GDPR-1536x714.png 1536w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Eye-Play-Icons-GDPR-400x186.png 400w\" sizes=\"(max-width: 1845px) 100vw, 1845px\" \/><\/p>\r\n<p>Dar\u00fcber hinaus k\u00f6nnen Sie Ticket-, Benutzer- oder Organisationslisten kombinieren, um Benutzer besser zu segmentieren und diese Listen zur Datenverarbeitung zu verwenden. Lesen Sie unsere detaillierte Anleitung zur Erstellung von <a href=\"https:\/\/growthdot.com\/help\/how-to-use-combined-lists\/\" target=\"_blank\" rel=\"noopener\">kombinierten Listen<\/a>.<\/p>\r\n<p><span style=\"margin: 0px;padding: 0px\">Sie k\u00f6nnen die L\u00f6schung auch \u00fcber die Registerkarte <strong>Kombinierte Listen<\/strong> starten, wie im folgenden Screenshot gezeigt.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15984 size-full\" title=\"Kombinierte Liste GDPR\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Combined-List-GDPR.png\" alt=\"Kombinierte Liste GDPR\" width=\"1453\" height=\"777\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Combined-List-GDPR.png 1453w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Combined-List-GDPR-300x160.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Combined-List-GDPR-1024x548.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Combined-List-GDPR-768x411.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Combined-List-GDPR-50x27.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/10\/Combined-List-GDPR-400x214.png 400w\" sizes=\"(max-width: 1453px) 100vw, 1453px\" \/><\/p>\r\n<p>Wir hoffen, dass dieser Artikel f\u00fcr Sie hilfreich war! <a href=\"\/contact-us\/\" onclick=\"event.preventDefault(); if( typeof window.loadZendeskChat == 'function') { window.loadZendeskChat(); } else { window.location.href = '\/contact-us\/' };\" class=\"chat-btn \" aria-label=\"Kontaktieren Sie uns\"><span class=\"chat-btn-content\">Kontaktieren Sie uns<\/span><\/a>, um professionelle Unterst\u00fctzung von unseren \u00e4u\u00dferst hilfsbereiten Support-Mitarbeitern zu erhalten.<\/p>","protected":false},"excerpt":{"rendered":"Suchen Sie nach einem bew\u00e4hrten Tool, um Daten in Zendesk-Tickets und -Kontakten zu &#8230;","protected":false},"author":25,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-6888","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Wie man mit der Anonymisierung in GDPR Compliance f\u00fcr Zendesk beginnt - GrowthDot<\/title>\n<meta name=\"description\" content=\"In this guide we will show you how to start anonymizing process in GDPR Compliance for Zendesk. 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