{"id":17421,"date":"2026-03-24T10:32:02","date_gmt":"2026-03-24T10:32:02","guid":{"rendered":"https:\/\/growthdot.com\/?page_id=17421"},"modified":"2026-03-24T10:33:03","modified_gmt":"2026-03-24T10:33:03","slug":"email-tracking-for-technology-industry","status":"publish","type":"page","link":"https:\/\/growthdot.com\/de\/email-tracking-for-technology-industry\/","title":{"rendered":"Email Tracking f\u00fcr die Technologiebranche"},"content":{"rendered":"Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">via Zendesk marketplace<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Use cases<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Real scenarios, real results<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Slide 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Slide 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Slide 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Slide 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Customer onboarding<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Tech companies often guide new users through onboarding steps via email. However, agents frequently don&#8217;t know if customers actually read these instructions. With <strong>Email Tracking for Zendesk<\/strong>, agents can see exactly when onboarding emails are opened. If the message hasn&#8217;t been read, they can resend it or follow up through another channel. If the customer opens the email multiple times, it may indicate they need additional help with a specific step.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Key Features for This Use Case<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Email open tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Know when onboarding instructions are opened.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Link tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Track whether users open setup guides or documentation links.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Seen\/unseen views<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identify customers who haven&#8217;t yet read onboarding instructions.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Desktop notifications<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Receive alerts when customers open important onboarding emails.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Reports and analytics<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Monitor how customers interact with onboarding messages.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Informing customers about updates<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Tech products change quickly. Support and success teams regularly notify customers about new features, improvements, or changes. With email tracking, your tech team can verify whether customers actually opened these updates and identify users who may need additional reminders.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Key Features for This Use Case<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Read receipts<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Track when update notifications are opened.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Link tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">See which customers explore new feature pages or documentation.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Seen\/unseen views<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identify customers who haven&#8217;t yet read product announcements.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Engagement reports<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analyze how many users interact with update emails.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Identifying high-interest leads<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Sales and success teams often communicate with trial users or prospects through Zendesk tickets. However, determining which leads are truly interested can be challenging. Email Tracking helps identify engaged prospects based on their behavior, such as repeatedly opening emails or clicking product links.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Key Features for This Use Case<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Email open tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identify prospects actively engaging with outreach emails.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Link tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">See which leads explore pricing pages or product documentation.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Engagement statistics<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Compare email performance across agents and campaigns.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M28.085 18.001c0 5.57-4.515 10.084-10.084 10.084S7.918 23.57 7.918 18 12.432 7.918 18.001 7.918c5.57 0 10.084 4.514 10.084 10.083m-18.327 0a8.244 8.244 0 1 0 16.487 0 8.244 8.244 0 0 0-16.487 0\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M17.999 11.582a.917.917 0 0 0-.917.917v5.928s0 .239.116.418a.9.9 0 0 0 .358.377l4.235 2.445a.917.917 0 0 0 .917-1.588l-3.793-2.19V12.5a.917.917 0 0 0-.916-.917\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Best time for reply detection<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Reach prospects when they are most likely to respond.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Improving support follow-ups<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Customer support agents frequently send troubleshooting instructions or solutions via email. When customers do not reply, agents often don&#8217;t know whether the message was ignored or simply not seen. Email tracking removes this uncertainty by showing exactly when emails were opened.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Key Features for This Use Case<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Real-time read receipts<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Confirm that customers have seen troubleshooting instructions.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Desktop notifications<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Get notified when a customer reads your email.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Seen\/unseen ticket views<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Prioritize tickets where customers have already read the response.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Detailed reports<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analyze support communication effectiveness.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Previous<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Next<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">Customer testimonials<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">What tech teams say<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Many thanks to Andrew and his Dev team for helping me solve my problems with the installation and operation of email tracking. Superb customer service. Highly recommended.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Aa Games<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">about 3 years ago<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Verified Zendesk review<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Tech Industry<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Email Tracking is a wonderful Zendesk integration for our customer service and it can help us better track the performance of our email activities.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-info-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-primary text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Air Droid<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">over 3 years ago<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Verified Zendesk review<\/span>\r\n        <\/div>\r\n        <span class=\"text-warning text-extra-small mt-1\">Tech Industry<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Very useful app that allows us to be informed when chasing up issues with customers.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Amanda Gameology<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">almost 5 years ago<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Verified Zendesk review<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Tech Industry<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto mb-0 light-cta py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base col-xl-8\">Gain full visibility into your Zendesk email communication<\/h2>\r\n      <p class=\"mb-4 pb-3\">Improve support efficiency, increase response rates, and <br class=\"d-none d-lg-block\">\r\n        better understand customer behavior with Email Tracking for <br class=\"d-none d-lg-block\">\r\n        Zendesk by GrowthDot. Start tracking email engagement <br class=\"d-none d-lg-block\">\r\n        directly inside Zendesk and make every customer <br class=\"d-none d-lg-block\">\r\n        interaction more effective.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/198505\/email-tracking\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=et-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Get Email Tracking<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"CTA Image\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">via la marketplace Zendesk<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Cas d&#8217;utilisation<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Sc\u00e9narios r\u00e9els, r\u00e9sultats r\u00e9els<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Slide 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Slide 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Slide 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Slide 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Onboarding client<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Les entreprises technologiques guident souvent les nouveaux utilisateurs \u00e0 travers les \u00e9tapes d&#8217;onboarding par e-mail. Cependant, les agents ne savent souvent pas si les clients lisent r\u00e9ellement ces instructions. Avec <strong>Email Tracking pour Zendesk<\/strong>, les agents peuvent voir exactement quand les e-mails d&#8217;onboarding sont ouverts. Si le message n&#8217;a pas \u00e9t\u00e9 lu, ils peuvent le renvoyer ou effectuer un suivi via un autre canal. Si le client ouvre l&#8217;e-mail plusieurs fois, cela peut indiquer qu&#8217;il a besoin d&#8217;une aide suppl\u00e9mentaire pour une \u00e9tape sp\u00e9cifique.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Fonctionnalit\u00e9s cl\u00e9s pour ce cas d&#8217;utilisation<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Suivi de l&#8217;ouverture des e-mails<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sachez quand les instructions d&#8217;onboarding sont ouvertes.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Suivi des liens<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Suivez si les utilisateurs ouvrent les guides de configuration ou les liens de documentation.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Vues vues\/non vues<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifiez les clients qui n&#8217;ont pas encore lu les instructions d&#8217;onboarding.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notifications de bureau<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Recevez des alertes lorsque les clients ouvrent des e-mails d&#8217;onboarding importants.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rapports et analyses<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Surveillez la mani\u00e8re dont les clients interagissent avec les messages d&#8217;onboarding.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Informer les clients des mises \u00e0 jour<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Les produits technologiques \u00e9voluent rapidement. Les \u00e9quipes de support et de succ\u00e8s informent r\u00e9guli\u00e8rement les clients des nouvelles fonctionnalit\u00e9s, am\u00e9liorations ou changements. Avec Email Tracking, votre \u00e9quipe technique peut v\u00e9rifier si les clients ont r\u00e9ellement ouvert ces mises \u00e0 jour et identifier les utilisateurs qui pourraient avoir besoin de rappels suppl\u00e9mentaires.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Fonctionnalit\u00e9s cl\u00e9s pour ce cas d&#8217;utilisation<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Accus\u00e9s de lecture<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Suivez quand les notifications de mise \u00e0 jour sont ouvertes.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Suivi des liens<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Voyez quels clients explorent les pages de nouvelles fonctionnalit\u00e9s ou la documentation.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Vues vues\/non vues<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifiez les clients qui n&#8217;ont pas encore lu les annonces produit.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rapports d&#8217;engagement<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysez combien d&#8217;utilisateurs interagissent avec les e-mails de mise \u00e0 jour.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Identifier les prospects \u00e0 fort int\u00e9r\u00eat<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Les \u00e9quipes commerciales et de succ\u00e8s communiquent souvent avec les utilisateurs en essai ou les prospects via les tickets Zendesk. Cependant, d\u00e9terminer quels prospects sont r\u00e9ellement int\u00e9ress\u00e9s peut s&#8217;av\u00e9rer difficile. Email Tracking aide \u00e0 identifier les prospects engag\u00e9s en fonction de leur comportement, comme l&#8217;ouverture r\u00e9p\u00e9t\u00e9e d&#8217;e-mails ou le clic sur des liens produits.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Fonctionnalit\u00e9s cl\u00e9s pour ce cas d&#8217;utilisation<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Suivi de l&#8217;ouverture des e-mails<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifiez les prospects qui s&#8217;engagent activement avec les e-mails de sensibilisation.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Suivi des liens<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Voyez quels prospects explorent les pages de tarifs ou la documentation produit.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Statistiques d&#8217;engagement<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Comparez les performances des e-mails entre les agents et les campagnes.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M28.085 18.001c0 5.57-4.515 10.084-10.084 10.084S7.918 23.57 7.918 18 12.432 7.918 18.001 7.918c5.57 0 10.084 4.514 10.084 10.083m-18.327 0a8.244 8.244 0 1 0 16.487 0 8.244 8.244 0 0 0-16.487 0\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M17.999 11.582a.917.917 0 0 0-.917.917v5.928s0 .239.116.418a.9.9 0 0 0 .358.377l4.235 2.445a.917.917 0 0 0 .917-1.588l-3.793-2.19V12.5a.917.917 0 0 0-.916-.917\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">D\u00e9tection du meilleur moment pour r\u00e9pondre<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Contactez les prospects lorsqu&#8217;ils sont les plus susceptibles de r\u00e9pondre.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Am\u00e9liorer les suivis de support<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Les agents de support client envoient fr\u00e9quemment des instructions de d\u00e9pannage ou des solutions par e-mail. Lorsque les clients ne r\u00e9pondent pas, les agents ne savent souvent pas si le message a \u00e9t\u00e9 ignor\u00e9 ou simplement pas vu. Email Tracking \u00e9limine cette incertitude en montrant exactement quand les e-mails ont \u00e9t\u00e9 ouverts.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Fonctionnalit\u00e9s cl\u00e9s pour ce cas d&#8217;utilisation<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Accus\u00e9s de lecture en temps r\u00e9el<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Confirmez que les clients ont vu les instructions de d\u00e9pannage.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notifications de bureau<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Soyez notifi\u00e9 lorsqu&#8217;un client lit votre e-mail.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Vues des tickets vus\/non vus<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Priorisez les tickets o\u00f9 les clients ont d\u00e9j\u00e0 lu la r\u00e9ponse.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rapports d\u00e9taill\u00e9s<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysez l&#8217;efficacit\u00e9 de la communication du support.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Previous<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Next<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">T\u00e9moignages de clients<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">Ce que disent les \u00e9quipes techniques<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Un grand merci \u00e0 Andrew et son \u00e9quipe de d\u00e9veloppement pour m&#8217;avoir aid\u00e9 \u00e0 r\u00e9soudre mes probl\u00e8mes d&#8217;installation et de fonctionnement d&#8217;Email Tracking. Service client superbe. Fortement recommand\u00e9.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Aa Games<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">il y a environ 3 ans<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Avis Zendesk v\u00e9rifi\u00e9<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Industrie technologique<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Email Tracking est une merveilleuse int\u00e9gration Zendesk pour notre service client et elle nous aide \u00e0 mieux suivre la performance de nos activit\u00e9s d&#8217;e-mailing.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-info-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-primary text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Air Droid<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">il y a plus de 3 ans<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Avis Zendesk v\u00e9rifi\u00e9<\/span>\r\n        <\/div>\r\n        <span class=\"text-warning text-extra-small mt-1\">Industrie technologique<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Application tr\u00e8s utile qui nous permet d&#8217;\u00eatre inform\u00e9s lors du suivi des probl\u00e8mes avec les clients.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Amanda Gameology<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">il y a presque 5 ans<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Avis Zendesk v\u00e9rifi\u00e9<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Industrie technologique<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto mb-0 light-cta py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base\">Obtenez une visibilit\u00e9 compl\u00e8te sur votre communication par e-mail Zendesk<\/h2>\r\n      <p class=\"mb-4 pb-3\">Am\u00e9liorez l&#8217;efficacit\u00e9 du support, augmentez les taux de <br class=\"d-none d-lg-block\">\r\n        r\u00e9ponse et comprenez mieux le comportement des clients <br class=\"d-none d-lg-block\">\r\n        avec Email Tracking pour Zendesk par GrowthDot. <br class=\"d-none d-lg-block\">\r\n        Commencez \u00e0 suivre l&#8217;engagement par e-mail directement <br class=\"d-none d-lg-block\">\r\n        dans Zendesk et rendez chaque interaction client plus <br class=\"d-none d-lg-block\"> efficace.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/198505\/email-tracking\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=et-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Obtenir Email Tracking<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"CTA Image\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div><div class=\"container-fluid px-0\" id=\"landingMenu\">\r\n  <nav class=\"navbar navbar-expand landing-menu\">\r\n    <div class=\"navbar-logo mx-3 ms-lg-5\">\r\n      <div class=\"product-logo-bg px-3 position-relative\">\r\n        <a href=\"\/zendesk-email-tracking\/\" class=\"product-logo d-block\" aria-label=\"Produktlogo\"><\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"collapse navbar-collapse justify-content-end\">\r\n      <ul class=\"navbar-nav gap-4 me-2 me-lg-4\">\r\n        <li class=\"nav-item d-none d-lg-block\">\r\n          <a class=\"nav-link text-medium\" href=\"#overview\" id=\"nav-overview\">\u00dcberblick<\/a>\r\n        <\/li>\r\n        <li class=\"nav-item d-none d-lg-block\">\r\n          <a class=\"nav-link text-medium\" href=\"#pricing\" id=\"nav-pricing\">Preise<\/a>\r\n        <\/li>\r\n        <li class=\"nav-item d-none d-lg-block\">\r\n          <a class=\"nav-link text-medium\" href=\"#use-cases\" id=\"nav-use-cases\">Anwendungsf\u00e4lle<\/a>\r\n        <\/li>\r\n        <li class=\"nav-item d-none d-md-block\">\r\n          <a class=\"nav-link text-medium\" href=\"#reviews\" id=\"nav-reviews\">Bewertungen<\/a>\r\n        <\/li>\r\n      <\/ul>\r\n      <div class=\"btn-landing-navbar mx-3 ms-lg-5 me-0 me-sm-2 me-lg-4 px-3\">\r\n        <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/198505\/email-tracking\/?utm_source=et-landing&#038;utm_medium=referral&#038;utm_campaign=try-button\" target=\"_blank\" rel=\"noopener\" class=\"btn btn-landing-menu\" id=\"btn-landing-install\">Installieren<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/nav>\r\n<\/div>\r\n\r\n<div class=\"container pt-5 pt-lg-0 \">\r\n  <div class=\"row align-items-start mt-3 mt-lg-5 mb-lg-0 my-5\">\r\n    <div class=\"col-12 col-lg-6 text-center text-lg-start\">\r\n      <h1 class=\"mb-4\">E-Mail-Tracking f\u00fcr die Technologiebranche<\/h1>\r\n      <div class=\"title-block pb-2\">\r\n        <span class=\"subtitle\">Verstehen Sie die Kundenbindung und verbessern Sie die Support-Kommunikation mit E-Mail-Tracking f\u00fcr Zendesk<\/span>\r\n      <\/div>\r\n      <p>Wissen Sie genau, wann Ihre Kunden Ihre E-Mails \u00f6ffnen, und folgen Sie zum perfekten Zeitpunkt nach.<\/p>\r\n      <p>Verfolgen Sie E-Mail-\u00d6ffnungen, \u00fcberwachen Sie Link-Klicks und analysieren Sie die Kundenbindung direkt in Zendesk. Mit <strong>E-Mail-Tracking f\u00fcr Zendesk von GrowthDot<\/strong> erhalten Technologieunternehmen die Einblicke, die sie ben\u00f6tigen, um das Onboarding, die Support-Kommunikation und die Produktadoption zu verbessern.<\/p>\r\n      <div class=\"d-flex justify-content-center justify-content-lg-start\">\r\n        <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/198505\/email-tracking\/?utm_campaign=add-button&#038;utm_medium=referral&#038;utm_source=et-landing\"\r\n           target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mt-3 me-3\" id=\"buttonForHeader\">Kostenlos testen<\/a>\r\n        <a href=\"#\" class=\"btn btn-primary btn-em-track mt-3 calendly-link\">Demo buchen<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-12 col-lg-6 text-center d-none d-lg-block\">\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2026\/03\/et-solution-main.webp\" type=\"image\/webp\" media=\"(min-width: 992px)\">\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2026\/03\/et-solution-main.png\" type=\"image\/png\" media=\"(min-width: 992px)\">\r\n        <source srcset=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" media=\"(max-width: 991px)\">\r\n        <img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2026\/03\/et-solution-main.png\" width=\"524\" height=\"538\" alt=\"Email Tracking\" title=\"Email Tracking\" class=\"img-fluid shadow-lg rounded-4\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"row py-4 py-lg-4 mb-4 align-items-center\">\r\n    <div class=\"col-12 col-lg-3\">\r\n      <h2 class=\"mb-lg-0 mb-4 lh-base h3\">Vertraut von Tech-Unternehmen<\/h2>\r\n    <\/div>\r\n\r\n    <div class=\"col-12 col-lg-9 logo-marquee\">\r\n      <div class=\"logo-container d-flex justify-content-center gap-3 flex-nowrap\">\r\n        <div class=\"px-1 px-lg-2 logo\">\r\n          <img loading=\"lazy\" decoding=\"async\" class=\"img-fluid\" src=\"\/images\/growthdot\/industries\/email-tracking\/companies\/games.png\" alt=\"games logo\" width=\"67\" height=\"40\">\r\n        <\/div>\r\n        <div class=\"px-1 px-lg-2 logo\">\r\n          <img loading=\"lazy\" decoding=\"async\" class=\"img-fluid\" src=\"\/images\/growthdot\/industries\/email-tracking\/companies\/gameology.png\" alt=\"gameology logo\" width=\"229\" height=\"40\">\r\n        <\/div>\r\n        <div class=\"px-1 px-lg-2 logo\">\r\n          <img loading=\"lazy\" decoding=\"async\" class=\"img-fluid\" src=\"\/images\/growthdot\/industries\/email-tracking\/companies\/stress-print.png\" alt=\"stress-print\" width=\"233\" height=\"40\">\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"template-wrapper-solution py-5\">\r\n  <div class=\"container\">\r\n    <div class=\"row gx-sm-5 gy-4\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Die Herausforderung<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base text-black\">Es wird oft schwierig, zu wissen, ob Kunden Nachrichten lesen<\/h2>\r\n      <\/div>\r\n      <div class=\"col-lg-6\">\r\n        <div class=\"d-flex align-items-start gap-3 bg-white rounded-4 p-4 pe-5 h-100\">\r\n          <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" fill=\"none\">\r\n            <path fill=\"#f8d7da\" fill-opacity=\".5\"\r\n                  d=\"M38 0H10C4.477 0 0 4.477 0 10v28c0 5.523 4.477 10 10 10h28c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n            <path fill=\"#dc3545\"\r\n                  d=\"M21.071 31.2q-1.001 0-1.715-.705a2.3 2.3 0 0 1-.713-1.695v-1.5a8.1 8.1 0 0 1-2.687-3A8.3 8.3 0 0 1 15 20.4q0-3.51 2.474-5.955T23.5 12t6.026 2.445T32 20.4q0 2.07-.956 3.885a8.4 8.4 0 0 1-2.687 3.015v1.5q0 .99-.713 1.695a2.35 2.35 0 0 1-1.715.705zm0-2.4h4.858v-2.76l1.032-.72a5.8 5.8 0 0 0 1.927-2.145q.683-1.305.683-2.775 0-2.49-1.776-4.245Q26.02 14.4 23.5 14.4t-4.296 1.755Q17.429 17.91 17.43 20.4a5.9 5.9 0 0 0 .683 2.775 5.8 5.8 0 0 0 1.927 2.145l1.032.72zm0 7.2q-.516 0-.865-.345a1.15 1.15 0 0 1-.349-.855v-1.2h7.286v1.2q0 .51-.35.855-.348.345-.864.345z\"\/>\r\n          <\/svg>\r\n          <div class=\"mt-2\">\r\n            <h3 class=\"fs-6 fw-bold text-black\">Komplexe Produkte einfach erkl\u00e4ren<\/h3>\r\n            <p class=\"text-small fw-normal\">Technologieprodukte erfordern oft ein Onboarding und eine Anleitung. Wenn Kunden Einrichtungsanweisungen oder Fehlerbehebungs-E-Mails erhalten, m\u00fcssen Support-Teams wissen, ob diese Nachrichten ge\u00f6ffnet und verstanden wurden. Ohne E-Mail-Tracking haben Agenten keine M\u00f6glichkeit zu wissen, ob der Kunde die Anweisungen \u00fcberhaupt gesehen hat.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"col-lg-6\">\r\n        <div class=\"d-flex align-items-start gap-3 bg-white rounded-4 p-4 pe-5 h-100\">\r\n          <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" fill=\"none\">\r\n            <path fill=\"#cff4fc\" fill-opacity=\".5\"\r\n                  d=\"M38 0H10C4.477 0 0 4.477 0 10v28c0 5.523 4.477 10 10 10h28c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n            <path fill=\"#0d6efd\"\r\n                  d=\"M16.169 28.418q-.585-1.036-.877-2.127A8.6 8.6 0 0 1 15 24.055q0-3.656 2.47-6.219t6.03-2.563h.186l-1.7-1.746L23.473 12l4.25 4.364-4.25 4.363-1.487-1.527 1.7-1.745H23.5q-2.656 0-4.516 1.922-1.86 1.923-1.859 4.678 0 .709.16 1.39.159.682.477 1.337zM23.527 36l-4.25-4.364 4.25-4.363 1.487 1.527-1.7 1.745h.186q2.656 0 4.516-1.922 1.86-1.923 1.859-4.678 0-.709-.16-1.39a6.3 6.3 0 0 0-.477-1.337l1.593-1.636q.585 1.036.877 2.127T32 23.945q0 3.656-2.47 6.219t-6.03 2.563h-.186l1.7 1.746z\"\/>\r\n          <\/svg>\r\n          <div class=\"mt-2\">\r\n            <h3 class=\"fs-6 fw-bold text-black\">Schnelle technologische Ver\u00e4nderungen<\/h3>\r\n            <p class=\"text-small fw-normal\">Tech-Unternehmen ver\u00f6ffentlichen st\u00e4ndig neue Funktionen und Updates. Support-Teams senden h\u00e4ufig E-Mails mit Erkl\u00e4rungen zu Produkt\u00e4nderungen, wissen aber selten, ob Kunden diese gelesen haben. Das Tracking von E-Mail-\u00d6ffnungen hilft Teams sicherzustellen, dass wichtige Informationen tats\u00e4chlich die Benutzer erreichen.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"col-lg-6\">\r\n        <div class=\"d-flex align-items-start gap-3 bg-white rounded-4 p-4 pe-5 h-100\">\r\n          <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" fill=\"none\">\r\n            <path fill=\"#d1e7dd\" fill-opacity=\".5\"\r\n                  d=\"M38 0H10C4.477 0 0 4.477 0 10v28c0 5.523 4.477 10 10 10h28c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n            <path fill=\"#198754\"\r\n                  d=\"M19.32 35.055a12.1 12.1 0 0 1-3.81-2.565 12.1 12.1 0 0 1-2.565-3.81Q12 26.49 12 24t.945-4.68 2.565-3.81a12.1 12.1 0 0 1 3.81-2.565Q21.51 12 24 12h1.2v9.93q.54.33.87.855T26.4 24q0 .99-.705 1.695T24 26.4t-1.695-.705A2.3 2.3 0 0 1 21.6 24q0-.69.33-1.23t.87-.84v-2.58q-1.56.42-2.58 1.695T19.2 24q0 1.98 1.41 3.39T24 28.8t3.39-1.41T28.8 24q0-1.08-.435-1.995A5.2 5.2 0 0 0 27.18 20.4l1.71-1.71q1.05.99 1.68 2.355T31.2 24q0 3-2.1 5.1T24 31.2t-5.1-2.1-2.1-5.1q0-2.7 1.71-4.695t4.29-2.415v-2.43q-3.57.45-5.985 3.15T14.4 24q0 4.02 2.79 6.81T24 33.6t6.81-2.79T33.6 24q0-2.07-.81-3.87a9.7 9.7 0 0 0-2.22-3.12l1.71-1.71a12.4 12.4 0 0 1 2.715 3.885Q36 21.42 36 24q0 2.49-.945 4.68a12.1 12.1 0 0 1-2.565 3.81 12.1 12.1 0 0 1-3.81 2.565Q26.49 36 24 36t-4.68-.945\"\/>\r\n          <\/svg>\r\n          <div class=\"mt-2\">\r\n            <h3 class=\"fs-6 fw-bold text-black\">Interessierte Leads und Kunden identifizieren<\/h3>\r\n            <p class=\"text-small fw-normal\">Vertriebs- und Customer Success-Teams kommunizieren regelm\u00e4\u00dfig mit Testbenutzern und bestehenden Kunden. Es ist jedoch schwierig zu bestimmen, welche Leads aktiv mit Outreach-E-Mails interagieren. Das Tracking von E-Mail-\u00d6ffnungen und Link-Klicks hilft Teams, <strong>interessierte Interessenten und engagierte Kunden<\/strong> zu identifizieren.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"col-lg-6\">\r\n        <div class=\"d-flex align-items-start gap-3 bg-white rounded-4 p-4 pe-5 h-100\">\r\n          <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" fill=\"none\">\r\n            <path fill=\"#fff3cd\" fill-opacity=\".5\"\r\n                  d=\"M38 0H10C4.477 0 0 4.477 0 10v28c0 5.523 4.477 10 10 10h28c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n            <path fill=\"#ffc107\"\r\n                  d=\"M12 21.636q0-2.992 1.335-5.491A12.2 12.2 0 0 1 16.92 12l1.41 1.915a9.7 9.7 0 0 0-2.865 3.322Q14.4 19.242 14.4 21.636zm21.6 0q0-2.394-1.065-4.4a9.7 9.7 0 0 0-2.865-3.32L31.08 12a12.2 12.2 0 0 1 3.585 4.145Q36 18.644 36 21.635zM14.4 32.409v-2.394h2.4v-8.38q0-2.483 1.5-4.413t3.9-2.529v-.838q0-.747.525-1.271T24 12.06q.75 0 1.275.524t.525 1.271v.838q2.4.6 3.9 2.529 1.5 1.93 1.5 4.414v8.379h2.4v2.394zM24 36q-.99 0-1.695-.703a2.3 2.3 0 0 1-.705-1.691h4.8q0 .988-.705 1.69A2.31 2.31 0 0 1 24 36m-4.8-5.985h9.6v-8.38q0-1.974-1.41-3.38-1.41-1.407-3.39-1.407t-3.39 1.406-1.41 3.382z\"\/>\r\n          <\/svg>\r\n          <div class=\"mt-2\">\r\n            <h3 class=\"fs-6 fw-bold text-black\">Nachfassen zum richtigen Zeitpunkt<\/h3>\r\n            <p class=\"text-small fw-normal\">Die Zeit spielt eine entscheidende Rolle in der Kundenkommunikation. Das zu fr\u00fche oder zu sp\u00e4te Senden von Nachfass-E-Mails kann die Antwortraten reduzieren. Ohne Engagement-Daten k\u00f6nnen Agenten nicht bestimmen, wann ein Kunde aktiv ihre E-Mails liest.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"overview\"><\/span>\r\n  <div class=\"row g-3\">\r\n    <div class=\"col-lg-12 title-block mb-3\">\r\n      <span class=\"subtitle\">Warum diese App f\u00fcr diese Branche funktioniert<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">L\u00f6sungs\u00fcberblick f\u00fcr jede Herausforderung<\/h2>\r\n    <\/div>\r\n    <div class=\"solution-overview position-relative d-flex flex-lg-row flex-column justify-content-between p-4 shadow-lg rounded-4 mx-xl-4\">\r\n      <div class=\"col-lg-11 pt-2 flex-1\">\r\n        <h3 class=\"fw-bold\">Echtzeit-E-Mail-\u00d6ffnungs-Tracking f\u00fcr Onboarding-Support<\/h3>\r\n        <p class=\"text-small fw-normal\">Support-Agenten k\u00f6nnen sofort sehen, wann Kunden Onboarding-Anweisungen oder Fehlerbehebungsleitf\u00e4den \u00f6ffnen. Dies erleichtert das Nachfassen und stellt sicher, dass Benutzer das Produkt erfolgreich einrichten.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"solution-overview position-relative d-flex flex-lg-row flex-column justify-content-between p-4 shadow-lg rounded-4 mx-xl-4\">\r\n      <div class=\"col-lg-11 pt-2 flex-1\">\r\n        <h3 class=\"fw-bold\">Link-Tracking f\u00fcr Produktdokumentation und Feature-Seiten<\/h3>\r\n        <p class=\"text-small fw-normal\">Verfolgen Sie, welche Hilfeartikel, Dokumentationsseiten oder Feature-Ank\u00fcndigungen Kunden tats\u00e4chlich \u00f6ffnen. Diese Einblicke helfen Teams zu verstehen, welche Informationen f\u00fcr Kunden am wichtigsten sind.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"solution-overview position-relative d-flex flex-lg-row flex-column justify-content-between p-4 shadow-lg rounded-4 mx-xl-4\">\r\n      <div class=\"col-lg-11 pt-2 flex-1\">\r\n        <h3 class=\"fw-bold\">Ansichten f\u00fcr gesehene und ungesehene E-Mails zur Ticket-Priorisierung<\/h3>\r\n        <p class=\"text-small fw-normal\">Erstellen Sie Ansichten, die zeigen, welche Tickets E-Mails enthalten, die Kunden bereits gelesen haben, und welche unge\u00f6ffnet bleiben. Dies hilft Agenten, Gespr\u00e4che zu priorisieren und Antwortstrategien zu verbessern.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"solution-overview position-relative d-flex flex-lg-row flex-column justify-content-between p-4 shadow-lg rounded-4 mx-xl-4\">\r\n      <div class=\"col-lg-11 pt-2 flex-1\">\r\n        <h3 class=\"fw-bold\">Erkennung der besten Antwortzeit<\/h3>\r\n        <p class=\"text-small fw-normal\">Analysieren Sie das E-Mail-Engagement und folgen Sie nach, wenn Kunden am ehesten antworten. Die Kontaktaufnahme mit Kunden, w\u00e4hrend sie aktiv E-Mails lesen, erh\u00f6ht die Chance auf eine schnelle Antwort.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"marketing-container mt-5\">\r\n  <div class=\"container pt-5 pb-3\">\r\n    <span class=\"anchor-item\" id=\"pricing\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-6 feature-card d-flex flex-column justify-content-xl-between\">\r\n        <div class=\"\">\r\n          <h2 class=\"mb-xl-5 mb-4 fs-2 fw-medium\">Ben\u00f6tigen Sie bessere Sichtbarkeit in Ihrer Kundenkommunikation?<\/h2>\r\n          <div class=\"row row-gap-4\">\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#EAFEE2\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 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7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Link-Tracking-Analytik<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#EAFEE2\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#98EDA1\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Gesehen \/ Ungesehen Ticket-Ansichten<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#EAFEE2\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#98EDA1\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Echtzeit-Benachrichtigungen<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#EAFEE2\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#98EDA1\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Detaillierte Engagement-Berichte<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#EAFEE2\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#98EDA1\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Legend\u00e4rer Support von GrowthDot<\/span>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"mt-4 mb-lg-0 mb-3\">\r\n          <a href=\"\/pricing\/?mt=zendesk&#038;st=email-tracking\" class=\"btn-circle-arrow pe-3\">\r\n            Mehr Preise ansehen\r\n            <svg class=\"icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\">\r\n              <g fill=\"none\" stroke=\"white\" stroke-width=\"1.5\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\">\r\n                <circle class=\"icon-circle\" cx=\"16\" cy=\"16\" r=\"14.11\"><\/circle>\r\n                <path class=\"icon-arrow\" d=\"m12.855 9.93 6.07 6.07-6.07 6.07\"><\/path>\r\n              <\/g>\r\n            <\/svg>\r\n          <\/a>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"col-lg-6 d-flex justify-content-end\">\r\n        <div class=\"col-xl-7 col-12\">\r\n          <div class=\"pricing-card p-4 rounded-3 bg-white shadow-sm\">\r\n            <h3 class=\"mb-2 fs-3\">7-t\u00e4gige KOSTENLOSE Testversion<\/h3>\r\n\r\n                <div class=\"pricing-selector\">\n        <p class=\"marketplace-before-text mb-3\">\n                        Verfolgen Sie die Zustellung gesendeter E-Mails        <\/p>\n        <label for=\"plan-dropdown\" class=\"form-label d-none\">Select a plan<\/label>\n        <select class=\"form-select plan-dropdown mb-4\" id=\"plan-dropdown\" data-pricing='{&quot;items&quot;:[{&quot;name&quot;:&quot;LITE-TARIF&quot;,&quot;price-year&quot;:&quot;&lt;span&gt;$&lt;\\\/span&gt;1.67&quot;,&quot;btn-link&quot;:&quot;https:\\\/\\\/www.zendesk.com\\\/marketplace\\\/apps\\\/support\\\/198505\\\/email-tracking\\\/?utm_source=et-landing&amp;utm_medium=referral&amp;utm_campaign=free-trial-button&quot;,&quot;marketplace-before-text&quot;:&quot;Verfolgen Sie die Zustellung gesendeter E-Mails&quot;},{&quot;name&quot;:&quot;PRO-TARIF&quot;,&quot;price-year&quot;:&quot;&lt;span&gt;$&lt;\\\/span&gt;2.50&quot;,&quot;btn-link&quot;:&quot;https:\\\/\\\/www.zendesk.com\\\/marketplace\\\/apps\\\/support\\\/198505\\\/email-tracking\\\/?utm_source=et-landing&amp;utm_medium=referral&amp;utm_campaign=free-trial-button&quot;,&quot;marketplace-before-text&quot;:&quot;Verfolgen Sie die Zustellung gesendeter E-Mails&quot;}]}'>\n                            <option value=\"LITE-TARIF\" >LITE-TARIF<\/option>\n                            <option value=\"PRO-TARIF\" >PRO-TARIF<\/option>\n                    <\/select>\n\n        <p class=\"mb-1 mt-2 text-dark\">Startet bei<\/p>\n        <div class=\"d-flex flex-column align-items-center\">\n            <div class=\"d-flex align-items-baseline\">\n\n                <span class=\"price-value fs-3\"><span>$<\/span>1.67<\/span>\n                <span class=\"ms-2\">pro Monat<\/span>\n            <\/div>\n            <p class=\"price-text mb-4\">pro Agenten mit Zugang<\/p>\n        <\/div>\n\n        <div class=\"text-center\">\n            <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/198505\/email-tracking\/?utm_source=et-landing&#038;utm_medium=referral&#038;utm_campaign=free-trial-button\"\n                target=\"_blank\"               class=\"btn btn-primary btn-arrow-dark btn-em-track\"\n               data-utm-text=\"Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">\u00fcber den Zendesk Marketplace<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Anwendungsf\u00e4lle<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Reale Szenarien, reale Ergebnisse<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Folie 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Folie 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Folie 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Folie 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Kunden-Onboarding<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Tech-Unternehmen f\u00fchren neue Benutzer oft per E-Mail durch Onboarding-Schritte. Agenten wissen jedoch h\u00e4ufig nicht, ob Kunden diese Anweisungen tats\u00e4chlich gelesen haben. Mit <strong>E-Mail-Tracking f\u00fcr Zendesk<\/strong> k\u00f6nnen Agenten genau sehen, wann Onboarding-E-Mails ge\u00f6ffnet werden. Wenn die Nachricht nicht gelesen wurde, k\u00f6nnen sie sie erneut senden oder \u00fcber einen anderen Kanal nachfassen. Wenn der Kunde die E-Mail mehrmals \u00f6ffnet, kann dies darauf hindeuten, dass er bei einem bestimmten Schritt zus\u00e4tzliche Hilfe ben\u00f6tigt.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Wichtige Funktionen f\u00fcr diesen Anwendungsfall<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">E-Mail-\u00d6ffnungs-Tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Wissen Sie, wann Onboarding-Anweisungen ge\u00f6ffnet werden.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Link-Tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Verfolgen Sie, ob Benutzer Einrichtungsleitf\u00e4den oder Dokumentationslinks \u00f6ffnen.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Gesehen\/Ungesehen-Ansichten<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifizieren Sie Kunden, die Onboarding-Anweisungen noch nicht gelesen haben.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Desktop-Benachrichtigungen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Erhalten Sie Benachrichtigungen, wenn Kunden wichtige Onboarding-E-Mails \u00f6ffnen.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Berichte und Analytik<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">\u00dcberwachen Sie, wie Kunden mit Onboarding-Nachrichten interagieren.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Kunden \u00fcber Updates informieren<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Tech-Produkte \u00e4ndern sich schnell. Support- und Success-Teams benachrichtigen Kunden regelm\u00e4\u00dfig \u00fcber neue Funktionen, Verbesserungen oder \u00c4nderungen. Mit E-Mail-Tracking kann Ihr Tech-Team \u00fcberpr\u00fcfen, ob Kunden diese Updates tats\u00e4chlich ge\u00f6ffnet haben, und Benutzer identifizieren, die m\u00f6glicherweise zus\u00e4tzliche Erinnerungen ben\u00f6tigen.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Wichtige Funktionen f\u00fcr diesen Anwendungsfall<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Lesebest\u00e4tigungen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Verfolgen Sie, wann Update-Benachrichtigungen ge\u00f6ffnet werden.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Link-Tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sehen Sie, welche Kunden neue Feature-Seiten oder Dokumentation erkunden.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Gesehen\/Ungesehen-Ansichten<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifizieren Sie Kunden, die Produktank\u00fcndigungen noch nicht gelesen haben.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Engagement-Berichte<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysieren Sie, wie viele Benutzer mit Update-E-Mails interagieren.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Hochinteressierte Leads identifizieren<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Vertriebs- und Success-Teams kommunizieren oft mit Testbenutzern oder Interessenten \u00fcber Zendesk-Tickets. Es kann jedoch schwierig sein zu bestimmen, welche Leads wirklich interessiert sind. E-Mail-Tracking hilft, engagierte Interessenten basierend auf ihrem Verhalten zu identifizieren, wie zum Beispiel wiederholtes \u00d6ffnen von E-Mails oder Klicken auf Produktlinks.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Wichtige Funktionen f\u00fcr diesen Anwendungsfall<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">E-Mail-\u00d6ffnungs-Tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifizieren Sie Interessenten, die aktiv mit Outreach-E-Mails interagieren.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Link-Tracking<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sehen Sie, welche Leads Preisseiten oder Produktdokumentation erkunden.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Engagement-Statistiken<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Vergleichen Sie die E-Mail-Leistung \u00fcber Agenten und Kampagnen hinweg.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M28.085 18.001c0 5.57-4.515 10.084-10.084 10.084S7.918 23.57 7.918 18 12.432 7.918 18.001 7.918c5.57 0 10.084 4.514 10.084 10.083m-18.327 0a8.244 8.244 0 1 0 16.487 0 8.244 8.244 0 0 0-16.487 0\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M17.999 11.582a.917.917 0 0 0-.917.917v5.928s0 .239.116.418a.9.9 0 0 0 .358.377l4.235 2.445a.917.917 0 0 0 .917-1.588l-3.793-2.19V12.5a.917.917 0 0 0-.916-.917\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Erkennung der besten Antwortzeit<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Erreichen Sie Interessenten, wenn sie am ehesten antworten.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Support-Nachfassen verbessern<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Kunden-Support-Agenten senden h\u00e4ufig Fehlerbehebungsanweisungen oder L\u00f6sungen per E-Mail. Wenn Kunden nicht antworten, wissen Agenten oft nicht, ob die Nachricht ignoriert oder einfach nicht gesehen wurde. E-Mail-Tracking entfernt diese Unsicherheit, indem es genau zeigt, wann E-Mails ge\u00f6ffnet wurden.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Wichtige Funktionen f\u00fcr diesen Anwendungsfall<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Echtzeit-Lesebest\u00e4tigungen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Best\u00e4tigen Sie, dass Kunden Fehlerbehebungsanweisungen gesehen haben.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Desktop-Benachrichtigungen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Erhalten Sie Benachrichtigungen, wenn ein Kunde Ihre E-Mail liest.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Gesehen\/Ungesehen Ticket-Ansichten<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Priorisieren Sie Tickets, bei denen Kunden die Antwort bereits gelesen haben.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Detaillierte Berichte<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysieren Sie die Effektivit\u00e4t der Support-Kommunikation.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Zur\u00fcck<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Weiter<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">Kundenbewertungen<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">Was Tech-Teams sagen<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Vielen Dank an Andrew und sein Entwicklungsteam f\u00fcr die Hilfe bei der L\u00f6sung meiner Probleme mit der Installation und dem Betrieb von E-Mail-Tracking. Hervorragender Kundenservice. Sehr empfohlen.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Aa Games<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">vor etwa 3 Jahren<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Verifizierte Zendesk-Bewertung<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Tech-Branche<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">E-Mail-Tracking ist eine wunderbare Zendesk-Integration f\u00fcr unseren Kundenservice und kann uns helfen, die Leistung unserer E-Mail-Aktivit\u00e4ten besser zu verfolgen.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-info-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-primary text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Air Droid<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">vor \u00fcber 3 Jahren<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Verifizierte Zendesk-Bewertung<\/span>\r\n        <\/div>\r\n        <span class=\"text-warning text-extra-small mt-1\">Tech-Branche<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Sehr n\u00fctzliche App, die uns informiert, wenn wir Probleme mit Kunden verfolgen.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Amanda Gameology<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">vor fast 5 Jahren<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Verifizierte Zendesk-Bewertung<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Tech-Branche<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto mb-0 light-cta py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base col-xl-12\">Erhalten Sie volle Transparenz in Ihrer Zendesk-E-Mail-Kommunikation<\/h2>\r\n      <p class=\"mb-4 pb-3\">Verbessern Sie die Support-Effizienz, erh\u00f6hen Sie die <br class=\"d-none d-lg-block\">\r\n        Antwortraten und verstehen Sie das Kundenverhalten <br class=\"d-none d-lg-block\">\r\n        besser mit E-Mail-Tracking f\u00fcr Zendesk von GrowthDot. <br class=\"d-none d-lg-block\">\r\n        Beginnen Sie mit dem Tracking von E-Mail-Engagement <br class=\"d-none d-lg-block\">\r\n        direkt in Zendesk und machen Sie jede Kundeninteraktion <br class=\"d-none d-lg-block\"> effektiver.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/198505\/email-tracking\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=et-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">E-Mail-Tracking erhalten<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"CTA-Bild\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">a trav\u00e9s del marketplace de Zendesk<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Casos de uso<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Escenarios reales, resultados reales<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Diapositiva 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Diapositiva 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Diapositiva 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Diapositiva 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Incorporaci\u00f3n de clientes<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Las empresas tecnol\u00f3gicas a menudo gu\u00edan a los nuevos usuarios a trav\u00e9s de pasos de incorporaci\u00f3n por correo electr\u00f3nico. Sin embargo, los agentes frecuentemente no saben si los clientes realmente leyeron estas instrucciones. Con <strong>Email Tracking para Zendesk<\/strong>, los agentes pueden ver exactamente cu\u00e1ndo se abren los correos de incorporaci\u00f3n. Si el mensaje no ha sido le\u00eddo, pueden reenviarlo o hacer seguimiento a trav\u00e9s de otro canal. Si el cliente abre el correo electr\u00f3nico m\u00faltiples veces, puede indicar que necesita ayuda adicional con un paso espec\u00edfico.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Caracter\u00edsticas clave para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Seguimiento de apertura de correos electr\u00f3nicos<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sepa cu\u00e1ndo se abren las instrucciones de incorporaci\u00f3n.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Seguimiento de enlaces<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Rastree si los usuarios abren gu\u00edas de configuraci\u00f3n o enlaces de documentaci\u00f3n.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Vistas vistas\/no vistas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifique clientes que a\u00fan no han le\u00eddo las instrucciones de incorporaci\u00f3n.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notificaciones de escritorio<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Reciba alertas cuando los clientes abran correos electr\u00f3nicos importantes de incorporaci\u00f3n.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Informes y an\u00e1lisis<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Monitoree c\u00f3mo interact\u00faan los clientes con los mensajes de incorporaci\u00f3n.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Informar a los clientes sobre actualizaciones<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Los productos tecnol\u00f3gicos cambian r\u00e1pidamente. Los equipos de soporte y \u00e9xito notifican regularmente a los clientes sobre nuevas funciones, mejoras o cambios. Con el seguimiento de correos electr\u00f3nicos, su equipo tecnol\u00f3gico puede verificar si los clientes realmente abrieron estas actualizaciones e identificar usuarios que pueden necesitar recordatorios adicionales.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Caracter\u00edsticas clave para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Confirmaciones de lectura<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Rastree cu\u00e1ndo se abren las notificaciones de actualizaci\u00f3n.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Seguimiento de enlaces<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Vea qu\u00e9 clientes exploran nuevas p\u00e1ginas de funciones o documentaci\u00f3n.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Vistas vistas\/no vistas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifique clientes que a\u00fan no han le\u00eddo anuncios de productos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Informes de compromiso<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analice cu\u00e1ntos usuarios interact\u00faan con correos electr\u00f3nicos de actualizaci\u00f3n.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Identificar clientes potenciales de alto inter\u00e9s<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Los equipos de ventas y \u00e9xito a menudo se comunican con usuarios de prueba o prospectos a trav\u00e9s de tickets de Zendesk. Sin embargo, determinar qu\u00e9 clientes potenciales est\u00e1n realmente interesados puede ser desafiante. El seguimiento de correos electr\u00f3nicos ayuda a identificar prospectos comprometidos bas\u00e1ndose en su comportamiento, como abrir correos electr\u00f3nicos repetidamente o hacer clic en enlaces de productos.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Caracter\u00edsticas clave para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Seguimiento de apertura de correos electr\u00f3nicos<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifique prospectos que interact\u00faan activamente con correos electr\u00f3nicos de alcance.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Seguimiento de enlaces<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Vea qu\u00e9 clientes potenciales exploran p\u00e1ginas de precios o documentaci\u00f3n del producto.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Estad\u00edsticas de compromiso<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Compare el rendimiento de correos electr\u00f3nicos entre agentes y campa\u00f1as.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M28.085 18.001c0 5.57-4.515 10.084-10.084 10.084S7.918 23.57 7.918 18 12.432 7.918 18.001 7.918c5.57 0 10.084 4.514 10.084 10.083m-18.327 0a8.244 8.244 0 1 0 16.487 0 8.244 8.244 0 0 0-16.487 0\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M17.999 11.582a.917.917 0 0 0-.917.917v5.928s0 .239.116.418a.9.9 0 0 0 .358.377l4.235 2.445a.917.917 0 0 0 .917-1.588l-3.793-2.19V12.5a.917.917 0 0 0-.916-.917\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Detecci\u00f3n del mejor momento para responder<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Llegue a los prospectos cuando tienen m\u00e1s probabilidades de responder.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Mejorar los seguimientos de soporte<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Los agentes de soporte al cliente env\u00edan frecuentemente instrucciones de soluci\u00f3n de problemas o soluciones por correo electr\u00f3nico. Cuando los clientes no responden, los agentes a menudo no saben si el mensaje fue ignorado o simplemente no visto. El seguimiento de correos electr\u00f3nicos elimina esta incertidumbre mostrando exactamente cu\u00e1ndo se abrieron los correos electr\u00f3nicos.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Caracter\u00edsticas clave para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Confirmaciones de lectura en tiempo real<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Confirme que los clientes han visto las instrucciones de soluci\u00f3n de problemas.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notificaciones de escritorio<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Reciba notificaciones cuando un cliente lea su correo electr\u00f3nico.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Vistas de tickets vistos\/no vistos<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Priorice tickets donde los clientes ya han le\u00eddo la respuesta.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Informes detallados<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analice la efectividad de la comunicaci\u00f3n de soporte.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Anterior<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Siguiente<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">Testimonios de clientes<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">Lo que dicen los equipos tecnol\u00f3gicos<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Muchas gracias a Andrew y su equipo de desarrollo por ayudarme a resolver mis problemas con la instalaci\u00f3n y operaci\u00f3n del seguimiento de correos electr\u00f3nicos. Servicio al cliente excelente. Muy recomendado.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Aa Games<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">hace unos 3 a\u00f1os<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Rese\u00f1a verificada de Zendesk<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Industria tecnol\u00f3gica<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">El seguimiento de correos electr\u00f3nicos es una maravillosa integraci\u00f3n de Zendesk para nuestro servicio al cliente y puede ayudarnos a rastrear mejor el rendimiento de nuestras actividades de correo electr\u00f3nico.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-info-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-primary text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Air Droid<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">hace m\u00e1s de 3 a\u00f1os<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Rese\u00f1a verificada de Zendesk<\/span>\r\n        <\/div>\r\n        <span class=\"text-warning text-extra-small mt-1\">Industria tecnol\u00f3gica<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Aplicaci\u00f3n muy \u00fatil que nos permite estar informados al dar seguimiento a problemas con los clientes.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Amanda Gameology<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">hace casi 5 a\u00f1os<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Rese\u00f1a verificada de Zendesk<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Industria tecnol\u00f3gica<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto mb-0 light-cta py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base\">Obtenga visibilidad completa en su comunicaci\u00f3n por correo electr\u00f3nico de Zendesk<\/h2>\r\n      <p class=\"mb-4 pb-3\">Mejore la eficiencia del soporte, aumente las tasas de <br class=\"d-none d-lg-block\">\r\n        respuesta y comprenda mejor el comportamiento del cliente <br class=\"d-none d-lg-block\">\r\n        con el seguimiento de correos electr\u00f3nicos para Zendesk de <br class=\"d-none d-lg-block\">\r\n        GrowthDot. Comience a rastrear el compromiso por correo <br class=\"d-none d-lg-block\">\r\n        electr\u00f3nico directamente en Zendesk y haga que cada <br class=\"d-none d-lg-block\">\r\n        interacci\u00f3n con el cliente sea m\u00e1s efectiva.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/198505\/email-tracking\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=et-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Obtener seguimiento de correos electr\u00f3nicos<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"Imagen CTA\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">via marketplace do Zendesk<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Casos de uso<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Cen\u00e1rios reais, resultados reais<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Slide 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Slide 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Slide 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Slide 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Integra\u00e7\u00e3o do cliente<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">As empresas de tecnologia frequentemente guiam novos usu\u00e1rios atrav\u00e9s de etapas de integra\u00e7\u00e3o por e-mail. No entanto, os agentes frequentemente n\u00e3o sabem se os clientes realmente leram essas instru\u00e7\u00f5es. Com <strong>Email Tracking para o Zendesk<\/strong>, os agentes podem ver exatamente quando os e-mails de integra\u00e7\u00e3o s\u00e3o abertos. Se a mensagem n\u00e3o foi lida, eles podem reenvi\u00e1-la ou fazer acompanhamento atrav\u00e9s de outro canal. Se o cliente abrir o e-mail v\u00e1rias vezes, isso pode indicar que precisa de ajuda adicional com uma etapa espec\u00edfica.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Recursos principais para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rastreamento de abertura de e-mails<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Saiba quando as instru\u00e7\u00f5es de integra\u00e7\u00e3o s\u00e3o abertas.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rastreamento de links<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Rastreie se os usu\u00e1rios abrem guias de configura\u00e7\u00e3o ou links de documenta\u00e7\u00e3o.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Visualiza\u00e7\u00f5es vistas\/n\u00e3o vistas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifique clientes que ainda n\u00e3o leram as instru\u00e7\u00f5es de integra\u00e7\u00e3o.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notifica\u00e7\u00f5es de desktop<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Receba alertas quando os clientes abrirem e-mails importantes de integra\u00e7\u00e3o.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Relat\u00f3rios e an\u00e1lise<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Monitore como os clientes interagem com as mensagens de integra\u00e7\u00e3o.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Informar clientes sobre atualiza\u00e7\u00f5es<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Os produtos de tecnologia mudam rapidamente. As equipes de suporte e sucesso notificam regularmente os clientes sobre novos recursos, melhorias ou mudan\u00e7as. Com o rastreamento de e-mails, sua equipe de tecnologia pode verificar se os clientes realmente abriram essas atualiza\u00e7\u00f5es e identificar usu\u00e1rios que podem precisar de lembretes adicionais.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Recursos principais para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Confirma\u00e7\u00f5es de leitura<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Rastreie quando as notifica\u00e7\u00f5es de atualiza\u00e7\u00e3o s\u00e3o abertas.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rastreamento de links<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Veja quais clientes exploram novas p\u00e1ginas de recursos ou documenta\u00e7\u00e3o.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Visualiza\u00e7\u00f5es vistas\/n\u00e3o vistas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifique clientes que ainda n\u00e3o leram os an\u00fancios de produtos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Relat\u00f3rios de engajamento<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analise quantos usu\u00e1rios interagem com e-mails de atualiza\u00e7\u00e3o.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Identificar leads de alto interesse<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">As equipes de vendas e sucesso frequentemente se comunicam com usu\u00e1rios de teste ou prospects atrav\u00e9s de tickets do Zendesk. No entanto, determinar quais leads est\u00e3o realmente interessados pode ser desafiador. O rastreamento de e-mails ajuda a identificar prospects engajados com base em seu comportamento, como abrir e-mails repetidamente ou clicar em links de produtos.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Recursos principais para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m10 16 6.2 4.65a3 3 0 0 0 3.6 0L26 16\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\"\r\n                              d=\"M9 16.178a2 2 0 0 1 1.029-1.748l7-3.89a2 2 0 0 1 1.942 0l7 3.89A2 2 0 0 1 27 16.178v7.823a2 2 0 0 1-2 2H11a2 2 0 0 1-2-2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rastreamento de abertura de e-mails<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifique prospects que est\u00e3o interagindo ativamente com e-mails de divulga\u00e7\u00e3o.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M16.694 9.111A7.209 7.209 0 0 1 26.89 19.306l-2.82 2.819-1.944-1.945 2.82-2.819a4.459 4.459 0 0 0-6.306-6.305l-2.82 2.819-1.944-1.944zM17.361 24.944l2.82-2.819 1.944 1.945-2.82 2.819A7.209 7.209 0 0 1 9.112 16.694l2.82-2.819 1.944 1.944-2.82 2.82a4.459 4.459 0 0 0 6.306 6.305\"\/>\r\n                        <path fill=\"#3daa6e\" d=\"m14.847 23.097 8.25-8.25-1.945-1.945-8.25 8.25z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rastreamento de links<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Veja quais leads exploram p\u00e1ginas de pre\u00e7os ou documenta\u00e7\u00e3o do produto.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Estat\u00edsticas de engajamento<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Compare o desempenho de e-mails entre agentes e campanhas.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M28.085 18.001c0 5.57-4.515 10.084-10.084 10.084S7.918 23.57 7.918 18 12.432 7.918 18.001 7.918c5.57 0 10.084 4.514 10.084 10.083m-18.327 0a8.244 8.244 0 1 0 16.487 0 8.244 8.244 0 0 0-16.487 0\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M17.999 11.582a.917.917 0 0 0-.917.917v5.928s0 .239.116.418a.9.9 0 0 0 .358.377l4.235 2.445a.917.917 0 0 0 .917-1.588l-3.793-2.19V12.5a.917.917 0 0 0-.916-.917\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Detec\u00e7\u00e3o do melhor momento para resposta<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Alcance prospects quando eles t\u00eam mais probabilidade de responder.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Melhorar os acompanhamentos de suporte<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Os agentes de suporte ao cliente frequentemente enviam instru\u00e7\u00f5es de solu\u00e7\u00e3o de problemas ou solu\u00e7\u00f5es por e-mail. Quando os clientes n\u00e3o respondem, os agentes frequentemente n\u00e3o sabem se a mensagem foi ignorada ou simplesmente n\u00e3o vista. O rastreamento de e-mails remove essa incerteza mostrando exatamente quando os e-mails foram abertos.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Recursos principais para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"m8 10.5 10 7 10-7m-20 0v15h20v-15l-10 7z\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-width=\"2\" d=\"M8 10.5h20\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Confirma\u00e7\u00f5es de leitura em tempo real<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Confirme que os clientes viram as instru\u00e7\u00f5es de solu\u00e7\u00e3o de problemas.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M24 10H12a2 2 0 0 0-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8a2 2 0 0 0-2-2M18 22v4M14 26h8\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notifica\u00e7\u00f5es de desktop<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Receba notifica\u00e7\u00f5es quando um cliente ler seu e-mail.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M21 18a3 3 0 1 1-6 0 3 3 0 0 1 6 0\"\/>\r\n                        <path stroke=\"#3daa6e\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M18 11c-4.478 0-8.269 2.943-9.543 7 1.274 4.057 5.065 7 9.542 7 4.478 0 8.268-2.943 9.543-7-1.275-4.057-5.065-7-9.543-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Visualiza\u00e7\u00f5es de tickets vistos\/n\u00e3o vistos<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Priorize tickets onde os clientes j\u00e1 leram a resposta.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#3daa6e\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#3daa6e\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Relat\u00f3rios detalhados<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analise a efic\u00e1cia da comunica\u00e7\u00e3o de suporte.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Anterior<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Pr\u00f3ximo<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">Depoimentos de clientes<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">O que as equipes de tecnologia dizem<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Muitos agradecimentos a Andrew e sua equipe de desenvolvimento por me ajudar a resolver meus problemas com a instala\u00e7\u00e3o e opera\u00e7\u00e3o do rastreamento de e-mails. Atendimento ao cliente excelente. Altamente recomendado.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Aa Games<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">h\u00e1 cerca de 3 anos<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Avalia\u00e7\u00e3o verificada do Zendesk<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Ind\u00fastria de tecnologia<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">O rastreamento de e-mails \u00e9 uma integra\u00e7\u00e3o maravilhosa do Zendesk para nosso atendimento ao cliente e pode nos ajudar a rastrear melhor o desempenho de nossas atividades de e-mail.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-info-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-primary text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Air Droid<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">h\u00e1 mais de 3 anos<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Avalia\u00e7\u00e3o verificada do Zendesk<\/span>\r\n        <\/div>\r\n        <span class=\"text-warning text-extra-small mt-1\">Ind\u00fastria de tecnologia<\/span>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#3daa6e\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Aplicativo muito \u00fatil que nos permite ser informados ao acompanhar problemas com os clientes.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Amanda Gameology<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\">h\u00e1 quase 5 anos<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Avalia\u00e7\u00e3o verificada do Zendesk<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Ind\u00fastria de tecnologia<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto mb-0 light-cta py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base\">Obtenha visibilidade completa na comunica\u00e7\u00e3o por e-mail do Zendesk<\/h2>\r\n      <p class=\"mb-4 pb-3\">Melhore a efici\u00eancia do suporte, aumente as taxas de <br class=\"d-none d-lg-block\">\r\n        resposta e compreenda melhor o comportamento do cliente <br class=\"d-none d-lg-block\">\r\n        com o rastreamento de e-mails para o Zendesk da <br class=\"d-none d-lg-block\">\r\n        GrowthDot. Comece a rastrear o engajamento por e-mail <br class=\"d-none d-lg-block\">\r\n        diretamente no Zendesk e torne cada intera\u00e7\u00e3o com o <br class=\"d-none d-lg-block\">\r\n        cliente mais eficaz.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/198505\/email-tracking\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=et-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Obter rastreamento de e-mails<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"Imagem CTA\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"\u00dcberblick Preise Anwendungsf\u00e4lle Bewertungen Installieren E-Mail-Tracking f\u00fcr die Technologiebranche Verstehen Sie die Kundenbindung &#8230;","protected":false},"author":52,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-page_landing-green.php","meta":{"footnotes":""},"class_list":["post-17421","page","type-page","status-publish"],"yoast_head":"<title>Email Tracking f\u00fcr die Technologiebranche - GrowthDot<\/title>\n<meta name=\"description\" content=\"Verfolgen Sie E-Mail-\u00d6ffnungen, Klicks und Engagement direkt in Zendesk mit Email Tracking. Technologieteams erhalten Einblicke in die Kundenkommunikation und verbessern die Supportleistung.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/growthdot.com\/de\/email-tracking-for-technology-industry\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Email Tracking f\u00fcr die Technologiebranche\" \/>\n<meta property=\"og:description\" content=\"Verfolgen Sie E-Mail-\u00d6ffnungen, Klicks und Engagement direkt in Zendesk mit Email Tracking. 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