{"id":17424,"date":"2026-03-24T10:40:32","date_gmt":"2026-03-24T10:40:32","guid":{"rendered":"https:\/\/growthdot.com\/?page_id=17424"},"modified":"2026-03-24T10:40:32","modified_gmt":"2026-03-24T10:40:32","slug":"nps-and-survey-for-technology-industry","status":"publish","type":"page","link":"https:\/\/growthdot.com\/de\/nps-and-survey-for-technology-industry\/","title":{"rendered":"NPS and Survey f\u00fcr die Technologiebranche"},"content":{"rendered":"Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">via Zendesk marketplace<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Use cases<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Real scenarios, real results<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Slide 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Slide 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Slide 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Slide 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Measuring customer loyalty with NPS<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Technology companies rely on loyal users to drive growth. NPS surveys help identify which customers are promoters, passives, or detractors. By sending NPS surveys regularly, product and customer success teams can track loyalty trends and identify areas where the product experience needs improvement.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Key Features for This Use Case<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M24 27H13V14l7-7 1.25 1.25q.175.175.288.475t.112.575v.35L20.55 14H27q.8 0 1.4.6T29 16v2q0 .175-.05.375t-.1.375l-3 7.05q-.225.5-.75.85T24 27m-9-2h9l3-7v-2h-9l1.35-5.5L15 14.85zm-2-11v2h-3v9h3v2H8V14z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">NPS surveys<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Measure how likely customers are to recommend your product.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Survey reports<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analyze promoters, passives, and detractors.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Survey statistics<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Track score changes over time.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27h-6q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h6zm-2-2V11h-4v14zm4-8V9h6q.824 0 1.413.588Q27 10.175 27 11v6zm2-2h4v-4h-4zm-2 12v-8h8v6q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm2-2h4v-4h-4z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Automatic placeholders<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Send personalized surveys automatically.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Zendesk ticket integration<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">See survey responses directly inside tickets.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Evaluating support experience with CSAT<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Customer satisfaction after support interactions is one of the most important metrics for technology companies. With CSAT surveys in Zendesk, companies can evaluate how satisfied customers are with each resolved ticket.\r\n                  <\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Key Features for This Use Case<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M15.6 22.65 18 20.8l2.4 1.85-.9-3.05 2.25-1.6h-2.8L18 14.9l-.95 3.1h-2.8l2.25 1.6zM11.825 28l2.325-7.6L8 16h7.6L18 8l2.4 8H28l-6.15 4.4 2.325 7.6L18 23.3z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">CSAT surveys<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Collect feedback using 5-star or yes\/no ratings.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Text feedback<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Allow customers to explain their ratings.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M11 27q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 7q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11zm2-2h7v-2h-7zm0-4h10v-2H13zm0-4h10v-2H13zm5-4.75a.73.73 0 0 0 .75-.75.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Internal notes<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">View responses directly inside Zendesk tickets.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Survey statistics<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Evaluate performance by agent or support team.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Filters and reports<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analyze responses by date, group, or agent.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Product feedback after feature releases<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Tech companies release updates regularly. Surveys help determine how users respond to new features and improvements.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Key Features for This Use Case<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M20.738 20.688q.312-.313.312-.738t-.312-.738A1 1 0 0 0 20 18.9q-.425 0-.738.313a1 1 0 0 0-.312.737q0 .425.313.738.312.312.737.312t.738-.312M19.25 17.8h1.5q0-.725.15-1.062t.7-.888q.75-.75 1-1.213.25-.462.25-1.087 0-1.125-.788-1.838Q21.276 11 20 11q-1.025 0-1.788.575A3 3 0 0 0 17.15 13.1l1.35.55q.225-.626.613-.937.387-.313.887-.313.6 0 .975.338.375.337.375.912 0 .35-.2.662t-.7.788q-.825.725-1.012 1.138-.188.411-.188 1.562M14 24q-.825 0-1.412-.587A1.93 1.93 0 0 1 12 22V10q0-.825.588-1.412A1.93 1.93 0 0 1 14 8h12q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24zm0-2h12V10H14zm-4 6q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 26V12h2v14h14v2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Custom survey questions<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Ask users specific questions about new features.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Text feedback<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Collect detailed suggestions from customers.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Survey reports<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analyze feedback trends after releases.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m17.9 28 4.55-12h2.1l4.55 12H27l-1.075-3.05h-4.85L20 28zM10 25l-1.4-1.4 5.05-5.05a11.6 11.6 0 0 1-1.588-2Q11.35 15.425 10.75 14h2.1q.5.975 1 1.7t1.2 1.45q.825-.825 1.712-2.312Q17.65 13.35 18.1 12H7v-2h7V8h2v2h7v2h-2.9q-.525 1.8-1.575 3.7t-2.075 2.9l2.4 2.45-.75 2.05-3.05-3.125zm11.7-1.8h3.6l-1.8-5.1z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Multilingual surveys<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Gather feedback from international users.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Statistics<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Track responses and average scores.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Identifying churn risks<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Negative survey responses often indicate potential churn. Early detection allows teams to resolve issues before customers leave.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Key Features for This Use Case<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#1e7d4b\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M22 13a4 4 0 1 1-8 0 4 4 0 0 1 8 0M18 20a7 7 0 0 0-7 7h14a7 7 0 0 0-7-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Detractor identification<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Quickly identify dissatisfied customers.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27v-2h8v-7.1q0-2.925-2.038-4.962T18 10.9t-4.962 2.037T11 17.9V24h-1q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 22v-2q0-.526.262-.988T9 18.276l.075-1.325a8.7 8.7 0 0 1 .988-3.15 9.5 9.5 0 0 1 1.974-2.525A8.8 8.8 0 0 1 14.763 9.6Q16.3 9 18 9t3.225.6 2.725 1.662a9 9 0 0 1 1.975 2.513q.775 1.45 1 3.15l.075 1.3q.475.225.738.675.262.45.262.95v2.3q0 .5-.262.95t-.738.675V25q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm-2.713-7.288A.97.97 0 0 1 14 19q0-.424.287-.712A.97.97 0 0 1 15 18q.424 0 .713.288.287.287.287.712 0 .424-.287.712A.97.97 0 0 1 15 20a.97.97 0 0 1-.713-.288m6 0A.97.97 0 0 1 20 19q0-.424.288-.712A.97.97 0 0 1 21 18q.424 0 .712.288.288.287.288.712 0 .424-.288.712A.97.97 0 0 1 21 20a.97.97 0 0 1-.712-.288m-8.262-1.262q-.175-2.65 1.6-4.55Q15.399 12 18.05 12q2.224 0 3.912 1.412Q23.65 14.826 24 17.026a7.9 7.9 0 0 1-4.187-1.225 7.97 7.97 0 0 1-2.938-3.25 8 8 0 0 1-1.687 3.563 8 8 0 0 1-3.163 2.337\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Survey responses inside tickets<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Support teams can immediately follow up.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Reports and filters<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analyze negative responses by segment.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Text feedback<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Understand why customers are unhappy.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Zendesk integration<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">All survey data stays within your support platform.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Previous<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Next<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row justify-content-center g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">Customer testimonials<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">What tech teams say<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#1e7d4b\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Great functionality to use multiple questions in one survey; support team is also very productive.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Anonymous<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\"><\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Verified Zendesk review<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Tech Industry<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto light-cta mb-0 py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base col-xl-8\">Ready-Made Surveys for Every Use Case<\/h2>\r\n      <p class=\"mb-4 pb-3\">Speed up your workflow with professionally designed <br class=\"d-none d-lg-block\">\r\n        survey forms that integrate seamlessly with Zendesk.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/969738\/nps-and-survey\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=nps-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Start Collecting Feedback<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"CTA Image\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">via Zendesk Marketplace<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Cas d&#8217;utilisation<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Sc\u00e9narios r\u00e9els, r\u00e9sultats r\u00e9els<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Diapositive 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Diapositive 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Diapositive 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Diapositive 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Mesurer la fid\u00e9lit\u00e9 client avec NPS<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Les entreprises technologiques comptent sur des utilisateurs fid\u00e8les pour stimuler la croissance. Les enqu\u00eates NPS aident \u00e0 identifier quels clients sont des promoteurs, des passifs ou des d\u00e9tracteurs. En envoyant r\u00e9guli\u00e8rement des enqu\u00eates NPS, les \u00e9quipes produit et de succ\u00e8s client peuvent suivre les tendances de fid\u00e9lit\u00e9 et identifier les domaines o\u00f9 l&#8217;exp\u00e9rience produit doit \u00eatre am\u00e9lior\u00e9e.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Fonctionnalit\u00e9s cl\u00e9s pour ce cas d&#8217;utilisation<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M24 27H13V14l7-7 1.25 1.25q.175.175.288.475t.112.575v.35L20.55 14H27q.8 0 1.4.6T29 16v2q0 .175-.05.375t-.1.375l-3 7.05q-.225.5-.75.85T24 27m-9-2h9l3-7v-2h-9l1.35-5.5L15 14.85zm-2-11v2h-3v9h3v2H8V14z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Enqu\u00eates NPS<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Mesurez la probabilit\u00e9 que les clients recommandent votre produit.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rapports d&#8217;enqu\u00eate<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysez les promoteurs, les passifs et les d\u00e9tracteurs.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Statistiques d&#8217;enqu\u00eate<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Suivez l&#8217;\u00e9volution des scores au fil du temps.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27h-6q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h6zm-2-2V11h-4v14zm4-8V9h6q.824 0 1.413.588Q27 10.175 27 11v6zm2-2h4v-4h-4zm-2 12v-8h8v6q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm2-2h4v-4h-4z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Placeholders automatiques<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Envoyez des enqu\u00eates personnalis\u00e9es automatiquement.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Int\u00e9gration des tickets Zendesk<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Consultez les r\u00e9ponses aux enqu\u00eates directement dans les tickets.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">\u00c9valuer l&#8217;exp\u00e9rience de support avec CSAT<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">La satisfaction client apr\u00e8s les interactions de support est l&#8217;une des m\u00e9triques les plus importantes pour les entreprises technologiques. Avec les enqu\u00eates CSAT dans Zendesk, les entreprises peuvent \u00e9valuer \u00e0 quel point les clients sont satisfaits de chaque ticket r\u00e9solu.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Fonctionnalit\u00e9s cl\u00e9s pour ce cas d&#8217;utilisation<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M15.6 22.65 18 20.8l2.4 1.85-.9-3.05 2.25-1.6h-2.8L18 14.9l-.95 3.1h-2.8l2.25 1.6zM11.825 28l2.325-7.6L8 16h7.6L18 8l2.4 8H28l-6.15 4.4 2.325 7.6L18 23.3z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Enqu\u00eates CSAT<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Collectez des feedbacks \u00e0 l&#8217;aide de notations 5 \u00e9toiles ou oui\/non.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback textuel<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Permettez aux clients d&#8217;expliquer leurs notations.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M11 27q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 7q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11zm2-2h7v-2h-7zm0-4h10v-2H13zm0-4h10v-2H13zm5-4.75a.73.73 0 0 0 .75-.75.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notes internes<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Consultez les r\u00e9ponses directement dans les tickets Zendesk.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Statistiques d&#8217;enqu\u00eate<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">\u00c9valuez les performances par agent ou \u00e9quipe de support.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Filtres et rapports<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysez les r\u00e9ponses par date, groupe ou agent.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Feedback produit apr\u00e8s les sorties de fonctionnalit\u00e9s<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Les entreprises technologiques publient r\u00e9guli\u00e8rement des mises \u00e0 jour. Les enqu\u00eates aident \u00e0 d\u00e9terminer comment les utilisateurs r\u00e9agissent aux nouvelles fonctionnalit\u00e9s et am\u00e9liorations.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Fonctionnalit\u00e9s cl\u00e9s pour ce cas d&#8217;utilisation<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M20.738 20.688q.312-.313.312-.738t-.312-.738A1 1 0 0 0 20 18.9q-.425 0-.738.313a1 1 0 0 0-.312.737q0 .425.313.738.312.312.737.312t.738-.312M19.25 17.8h1.5q0-.725.15-1.062t.7-.888q.75-.75 1-1.213.25-.462.25-1.087 0-1.125-.788-1.838Q21.276 11 20 11q-1.025 0-1.788.575A3 3 0 0 0 17.15 13.1l1.35.55q.225-.626.613-.937.387-.313.887-.313.6 0 .975.338.375.337.375.912 0 .35-.2.662t-.7.788q-.825.725-1.012 1.138-.188.411-.188 1.562M14 24q-.825 0-1.412-.587A1.93 1.93 0 0 1 12 22V10q0-.825.588-1.412A1.93 1.93 0 0 1 14 8h12q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24zm0-2h12V10H14zm-4 6q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 26V12h2v14h14v2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Questions d&#8217;enqu\u00eate personnalis\u00e9es<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Posez des questions sp\u00e9cifiques aux utilisateurs sur les nouvelles fonctionnalit\u00e9s.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback textuel<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Collectez des suggestions d\u00e9taill\u00e9es des clients.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rapports d&#8217;enqu\u00eate<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysez les tendances de feedback apr\u00e8s les sorties.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m17.9 28 4.55-12h2.1l4.55 12H27l-1.075-3.05h-4.85L20 28zM10 25l-1.4-1.4 5.05-5.05a11.6 11.6 0 0 1-1.588-2Q11.35 15.425 10.75 14h2.1q.5.975 1 1.7t1.2 1.45q.825-.825 1.712-2.312Q17.65 13.35 18.1 12H7v-2h7V8h2v2h7v2h-2.9q-.525 1.8-1.575 3.7t-2.075 2.9l2.4 2.45-.75 2.05-3.05-3.125zm11.7-1.8h3.6l-1.8-5.1z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Enqu\u00eates multilingues<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Recueillez des feedbacks d&#8217;utilisateurs internationaux.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Statistiques<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Suivez les r\u00e9ponses et les scores moyens.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Identifier les risques d&#8217;attrition<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Les r\u00e9ponses n\u00e9gatives aux enqu\u00eates indiquent souvent un potentiel d&#8217;attrition. Une d\u00e9tection pr\u00e9coce permet aux \u00e9quipes de r\u00e9soudre les probl\u00e8mes avant que les clients ne partent.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Fonctionnalit\u00e9s cl\u00e9s pour ce cas d&#8217;utilisation<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#1e7d4b\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M22 13a4 4 0 1 1-8 0 4 4 0 0 1 8 0M18 20a7 7 0 0 0-7 7h14a7 7 0 0 0-7-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Identification des d\u00e9tracteurs<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifiez rapidement les clients m\u00e9contents.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27v-2h8v-7.1q0-2.925-2.038-4.962T18 10.9t-4.962 2.037T11 17.9V24h-1q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 22v-2q0-.526.262-.988T9 18.276l.075-1.325a8.7 8.7 0 0 1 .988-3.15 9.5 9.5 0 0 1 1.974-2.525A8.8 8.8 0 0 1 14.763 9.6Q16.3 9 18 9t3.225.6 2.725 1.662a9 9 0 0 1 1.975 2.513q.775 1.45 1 3.15l.075 1.3q.475.225.738.675.262.45.262.95v2.3q0 .5-.262.95t-.738.675V25q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm-2.713-7.288A.97.97 0 0 1 14 19q0-.424.287-.712A.97.97 0 0 1 15 18q.424 0 .713.288.287.287.287.712 0 .424-.287.712A.97.97 0 0 1 15 20a.97.97 0 0 1-.713-.288m6 0A.97.97 0 0 1 20 19q0-.424.288-.712A.97.97 0 0 1 21 18q.424 0 .712.288.288.287.288.712 0 .424-.288.712A.97.97 0 0 1 21 20a.97.97 0 0 1-.712-.288m-8.262-1.262q-.175-2.65 1.6-4.55Q15.399 12 18.05 12q2.224 0 3.912 1.412Q23.65 14.826 24 17.026a7.9 7.9 0 0 1-4.187-1.225 7.97 7.97 0 0 1-2.938-3.25 8 8 0 0 1-1.687 3.563 8 8 0 0 1-3.163 2.337\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">R\u00e9ponses aux enqu\u00eates dans les tickets<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Les \u00e9quipes de support peuvent faire un suivi imm\u00e9diat.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Rapports et filtres<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysez les r\u00e9ponses n\u00e9gatives par segment.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback textuel<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Comprenez pourquoi les clients sont m\u00e9contents.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Int\u00e9gration Zendesk<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Toutes les donn\u00e9es d&#8217;enqu\u00eate restent dans votre plateforme de support.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Pr\u00e9c\u00e9dent<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Suivant<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row justify-content-center g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">T\u00e9moignages clients<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">Ce que disent les \u00e9quipes technologiques<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#1e7d4b\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Fonctionnalit\u00e9 excellente pour utiliser plusieurs questions dans une seule enqu\u00eate ; l&#8217;\u00e9quipe de support est \u00e9galement tr\u00e8s productive.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Anonyme<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\"><\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Avis Zendesk v\u00e9rifi\u00e9<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Industrie technologique<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto light-cta mb-0 py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base col-xl-8\">Enqu\u00eates pr\u00eates \u00e0 l&#8217;emploi pour chaque cas d&#8217;utilisation<\/h2>\r\n      <p class=\"mb-4 pb-3\">Acc\u00e9l\u00e9rez votre workflow avec des formulaires d&#8217;enqu\u00eate <br class=\"d-none d-lg-block\">\r\n        professionnellement con\u00e7us qui s&#8217;int\u00e8grent parfaitement <br class=\"d-none d-lg-block\"> \u00e0 Zendesk.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/969738\/nps-and-survey\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=nps-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Commencer \u00e0 collecter des feedbacks<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"Image CTA\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div><div class=\"container-fluid px-0\" id=\"landingMenu\">\r\n  <nav class=\"navbar navbar-expand landing-menu\">\r\n    <div class=\"navbar-logo mx-3 ms-lg-5\">\r\n      <div class=\"product-logo-bg px-3 position-relative\">\r\n        <a href=\"\/gdpr-compliance-for-zendesk\/\" class=\"product-logo d-block\" aria-label=\"Produktlogo\"><\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"collapse navbar-collapse justify-content-end\">\r\n      <ul class=\"navbar-nav gap-4 me-2 me-lg-4\">\r\n        <li class=\"nav-item d-none d-lg-block\">\r\n          <a class=\"nav-link text-medium\" href=\"#overview\" id=\"nav-overview\">\u00dcbersicht<\/a>\r\n        <\/li>\r\n        <li class=\"nav-item d-none d-lg-block\">\r\n          <a class=\"nav-link text-medium\" href=\"#pricing\" id=\"nav-pricing\">Preise<\/a>\r\n        <\/li>\r\n        <li class=\"nav-item d-none d-lg-block\">\r\n          <a class=\"nav-link text-medium\" href=\"#use-cases\" id=\"nav-use-cases\">Anwendungsf\u00e4lle<\/a>\r\n        <\/li>\r\n        <li class=\"nav-item d-none d-md-block\">\r\n          <a class=\"nav-link text-medium\" href=\"#reviews\" id=\"nav-reviews\">Bewertungen<\/a>\r\n        <\/li>\r\n      <\/ul>\r\n      <div class=\"btn-landing-navbar mx-3 ms-lg-5 me-0 me-sm-2 me-lg-4 px-3\">\r\n        <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/969738\/nps-and-survey\/?utm_source=nps-landing&#038;utm_medium=referral&#038;utm_campaign=try-button\" target=\"_blank\" rel=\"noopener\" class=\"btn btn-landing-menu\" id=\"btn-landing-install\">Installieren<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/nav>\r\n<\/div>\r\n\r\n<div class=\"container pt-5 pt-lg-0 \">\r\n  <div class=\"row align-items-start mt-3 mt-lg-5 mb-lg-0 my-5\">\r\n    <div class=\"col-12 col-lg-6 text-center text-lg-start\">\r\n      <h1 class=\"mb-4\">\r\n        NPS and Survey Technologiebranche\r\n      <\/h1>\r\n      <div class=\"title-block pb-2\">\r\n        <span class=\"subtitle\">Verstehen Sie Kundenloyalit\u00e4t und verbessern Sie Ihr Produkt mit Feedback-Umfragen direkt aus Zendesk<\/span>\r\n      <\/div>\r\n      <p>\r\n        Sammeln Sie umsetzbares Feedback im richtigen Moment und erfahren Sie, wie Kunden Ihr Produkt wirklich empfinden.\r\n      <\/p>\r\n      <p>NPS-, CSAT-, Feature-Feedback-, Onboarding-Umfragen und viele andere Kundeneinblicke k\u00f6nnen einfach mit <strong>NPS and Survey f\u00fcr Zendesk<\/strong> direkt in Zendesk gesammelt werden.<\/p>\r\n      <div class=\"d-flex justify-content-center justify-content-lg-start\">\r\n        <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/969738\/nps-and-survey\/?utm_campaign=add-button&#038;utm_medium=referral&#038;utm_source=nps-landing\"\r\n           target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mt-3 me-3\" id=\"buttonForHeader\">Kostenlos testen<\/a>\r\n        <a href=\"#\" class=\"btn btn-primary btn-nps mt-3 calendly-link\">Demo buchen<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"col-12 col-lg-6 text-center d-none d-lg-block\">\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2026\/03\/nps-solution-main.webp\" type=\"image\/webp\" media=\"(min-width: 992px)\">\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2026\/03\/nps-solution-main.png\" type=\"image\/png\" media=\"(min-width: 992px)\">\r\n        <source srcset=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" media=\"(max-width: 991px)\">\r\n        <img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2026\/03\/nps-solution-main.png\" width=\"524\" height=\"538\" alt=\"NPS and Survey\" title=\"NPS and Survey\" class=\"img-fluid shadow-lg rounded-4\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"row py-4 py-lg-4 mb-4 align-items-center\">\r\n    <div class=\"col-12 col-lg-3\">\r\n      <h2 class=\"mb-lg-0 mb-4 lh-base h3\">Vertraut von Tech-Unternehmen<\/h2>\r\n    <\/div>\r\n\r\n    <div class=\"col-12 col-lg-9\">\r\n      <div class=\"logo-container d-flex justify-content-center  align-items-center gap-2 flex-wrap\">\r\n        <div class=\"px-1 px-lg-2 logo\">\r\n          <img loading=\"lazy\" decoding=\"async\" src=\"\/images\/growthdot\/industries\/gdpr\/companies\/outfit7.png\" width=\"227\" height=\"40\" alt=\"outfit7\" title=\"outfit7\" class=\"mx-3 my-3 m-md-3\">\r\n        <\/div>\r\n        <div class=\"px-1 px-lg-2 logo\">\r\n          <img loading=\"lazy\" decoding=\"async\" src=\"\/images\/growthdot\/industries\/gdpr\/companies\/lego.png\" width=\"40\" height=\"40\" alt=\"lego\" title=\"lego\" class=\"mx-3 my-3 m-md-3\">\r\n        <\/div>\r\n        <div class=\"px-1 px-lg-2 logo\">\r\n          <img loading=\"lazy\" decoding=\"async\" src=\"\/images\/growthdot\/industries\/gdpr\/companies\/paired.png\" width=\"196\" height=\"40\" alt=\"paired\" title=\"paired\" class=\"mx-3 my-3 m-md-3\">\r\n        <\/div>\r\n        <div class=\"px-1 px-lg-2 logo\">\r\n          <img loading=\"lazy\" decoding=\"async\" src=\"\/images\/growthdot\/industries\/gdpr\/companies\/futureplaygames.png\" width=\"40\" height=\"40\" alt=\"futureplaygames\" title=\"futureplaygames\" class=\"mx-3 my-3 m-md-3\">\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"template-wrapper-solution py-5\">\r\n  <div class=\"container\">\r\n    <div class=\"row gx-sm-5 gy-4\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Die Herausforderung<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base text-black\">Umfragen helfen Support-, Produkt- und Customer-Success-Teams, datengesteuerte Entscheidungen zu treffen<\/h2>\r\n      <\/div>\r\n      <div class=\"col-lg-6\">\r\n        <div class=\"d-flex align-items-start gap-3 bg-white rounded-4 p-4 pe-5 h-100\">\r\n          <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" fill=\"none\">\r\n            <path fill=\"#f8d7da\" fill-opacity=\".5\"\r\n                  d=\"M38 0H10C4.477 0 0 4.477 0 10v28c0 5.523 4.477 10 10 10h28c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n            <path fill=\"#dc3545\"\r\n                  d=\"M21.071 31.2q-1.001 0-1.715-.705a2.3 2.3 0 0 1-.713-1.695v-1.5a8.1 8.1 0 0 1-2.687-3A8.3 8.3 0 0 1 15 20.4q0-3.51 2.474-5.955T23.5 12t6.026 2.445T32 20.4q0 2.07-.956 3.885a8.4 8.4 0 0 1-2.687 3.015v1.5q0 .99-.713 1.695a2.35 2.35 0 0 1-1.715.705zm0-2.4h4.858v-2.76l1.032-.72a5.8 5.8 0 0 0 1.927-2.145q.683-1.305.683-2.775 0-2.49-1.776-4.245Q26.02 14.4 23.5 14.4t-4.296 1.755Q17.429 17.91 17.43 20.4a5.9 5.9 0 0 0 .683 2.775 5.8 5.8 0 0 0 1.927 2.145l1.032.72zm0 7.2q-.516 0-.865-.345a1.15 1.15 0 0 1-.349-.855v-1.2h7.286v1.2q0 .51-.35.855-.348.345-.864.345z\"\/>\r\n          <\/svg>\r\n          <div class=\"mt-2\">\r\n            <h3 class=\"fs-6 fw-bold text-black\">Produkterfahrung verstehen<\/h3>\r\n            <p class=\"text-small fw-normal\">Tech-Produkte haben oft komplexe Funktionalit\u00e4ten, und Kunden k\u00f6nnen Schwierigkeiten bei der Nutzung haben. Ohne strukturiertes Feedback k\u00f6nnen Teams Probleme oder Reibungspunkte nicht einfach identifizieren.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"col-lg-6\">\r\n        <div class=\"d-flex align-items-start gap-3 bg-white rounded-4 p-4 pe-5 h-100\">\r\n          <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" fill=\"none\">\r\n            <path fill=\"#cff4fc\" fill-opacity=\".5\"\r\n                  d=\"M38 0H10C4.477 0 0 4.477 0 10v28c0 5.523 4.477 10 10 10h28c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n            <path fill=\"#0d6efd\"\r\n                  d=\"M16.169 28.418q-.585-1.036-.877-2.127A8.6 8.6 0 0 1 15 24.055q0-3.656 2.47-6.219t6.03-2.563h.186l-1.7-1.746L23.473 12l4.25 4.364-4.25 4.363-1.487-1.527 1.7-1.745H23.5q-2.656 0-4.516 1.922-1.86 1.923-1.859 4.678 0 .709.16 1.39.159.682.477 1.337zM23.527 36l-4.25-4.364 4.25-4.363 1.487 1.527-1.7 1.745h.186q2.656 0 4.516-1.922 1.86-1.923 1.859-4.678 0-.709-.16-1.39a6.3 6.3 0 0 0-.477-1.337l1.593-1.636q.585 1.036.877 2.127T32 23.945q0 3.656-2.47 6.219t-6.03 2.563h-.186l1.7 1.746z\"\/>\r\n          <\/svg>\r\n          <div class=\"mt-2\">\r\n            <h3 class=\"fs-6 fw-bold text-black\">Kundenloyalit\u00e4t messen<\/h3>\r\n            <p class=\"text-small fw-normal\">Technologieunternehmen sind stark auf langfristige Beziehungen und Abonnements angewiesen. Ohne Messung der Loyalit\u00e4t wird es schwierig, Promotoren, Passive und Detauscher zu identifizieren.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"col-lg-6\">\r\n        <div class=\"d-flex align-items-start gap-3 bg-white rounded-4 p-4 pe-5 h-100\">\r\n          <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" fill=\"none\">\r\n            <path fill=\"#d1e7dd\" fill-opacity=\".5\"\r\n                  d=\"M38 0H10C4.477 0 0 4.477 0 10v28c0 5.523 4.477 10 10 10h28c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n            <path fill=\"#198754\"\r\n                  d=\"M19.32 35.055a12.1 12.1 0 0 1-3.81-2.565 12.1 12.1 0 0 1-2.565-3.81Q12 26.49 12 24t.945-4.68 2.565-3.81a12.1 12.1 0 0 1 3.81-2.565Q21.51 12 24 12h1.2v9.93q.54.33.87.855T26.4 24q0 .99-.705 1.695T24 26.4t-1.695-.705A2.3 2.3 0 0 1 21.6 24q0-.69.33-1.23t.87-.84v-2.58q-1.56.42-2.58 1.695T19.2 24q0 1.98 1.41 3.39T24 28.8t3.39-1.41T28.8 24q0-1.08-.435-1.995A5.2 5.2 0 0 0 27.18 20.4l1.71-1.71q1.05.99 1.68 2.355T31.2 24q0 3-2.1 5.1T24 31.2t-5.1-2.1-2.1-5.1q0-2.7 1.71-4.695t4.29-2.415v-2.43q-3.57.45-5.985 3.15T14.4 24q0 4.02 2.79 6.81T24 33.6t6.81-2.79T33.6 24q0-2.07-.81-3.87a9.7 9.7 0 0 0-2.22-3.12l1.71-1.71a12.4 12.4 0 0 1 2.715 3.885Q36 21.42 36 24q0 2.49-.945 4.68a12.1 12.1 0 0 1-2.565 3.81 12.1 12.1 0 0 1-3.81 2.565Q26.49 36 24 36t-4.68-.945\"\/>\r\n          <\/svg>\r\n          <div class=\"mt-2\">\r\n            <h3 class=\"fs-6 fw-bold text-black\">Support-Leistung bewerten<\/h3>\r\n            <p class=\"text-small fw-normal\">Kundensupport-Teams interagieren t\u00e4glich mit Nutzern, aber Unternehmen haben oft keine klare Einsicht, wie zufrieden Kunden mit der erhaltenen Unterst\u00fctzung sind.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"col-lg-6\">\r\n        <div class=\"d-flex align-items-start gap-3 bg-white rounded-4 p-4 pe-5 h-100\">\r\n          <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" fill=\"none\">\r\n            <path fill=\"#fff3cd\" fill-opacity=\".5\"\r\n                  d=\"M38 0H10C4.477 0 0 4.477 0 10v28c0 5.523 4.477 10 10 10h28c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n            <path fill=\"#ffc107\"\r\n                  d=\"M12 21.636q0-2.992 1.335-5.491A12.2 12.2 0 0 1 16.92 12l1.41 1.915a9.7 9.7 0 0 0-2.865 3.322Q14.4 19.242 14.4 21.636zm21.6 0q0-2.394-1.065-4.4a9.7 9.7 0 0 0-2.865-3.32L31.08 12a12.2 12.2 0 0 1 3.585 4.145Q36 18.644 36 21.635zM14.4 32.409v-2.394h2.4v-8.38q0-2.483 1.5-4.413t3.9-2.529v-.838q0-.747.525-1.271T24 12.06q.75 0 1.275.524t.525 1.271v.838q2.4.6 3.9 2.529 1.5 1.93 1.5 4.414v8.379h2.4v2.394zM24 36q-.99 0-1.695-.703a2.3 2.3 0 0 1-.705-1.691h4.8q0 .988-.705 1.69A2.31 2.31 0 0 1 24 36m-4.8-5.985h9.6v-8.38q0-1.974-1.41-3.38-1.41-1.407-3.39-1.407t-3.39 1.406-1.41 3.382z\"\/>\r\n          <\/svg>\r\n          <div class=\"mt-2\">\r\n            <h3 class=\"fs-6 fw-bold text-black\">Feedback von globalen Kunden sammeln<\/h3>\r\n            <p class=\"text-small fw-normal\">Technologieunternehmen bedienen internationale Nutzer, was bedeutet, dass Umfragen mehrere Sprachen unterst\u00fctzen und lokalisiertes Feedback erm\u00f6glichen m\u00fcssen.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"overview\"><\/span>\r\n  <div class=\"row g-3\">\r\n    <div class=\"col-lg-12 title-block mb-3\">\r\n      <span class=\"subtitle\">Warum diese App f\u00fcr diese Branche funktioniert<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">L\u00f6sungs\u00fcbersicht f\u00fcr jede Herausforderung<\/h2>\r\n    <\/div>\r\n    <div class=\"solution-overview position-relative d-flex flex-lg-row flex-column justify-content-between p-4 shadow-lg rounded-4 mx-xl-4\">\r\n      <div class=\"col-lg-11 pt-2 flex-1\">\r\n        <h3 class=\"fw-bold\">NPS-Umfragen zur Messung der Kundenloyalit\u00e4t<\/h3>\r\n        <p class=\"text-small fw-normal\">Senden Sie automatisch Net Promoter Score-Umfragen aus Zendesk, um zu messen, wie wahrscheinlich Kunden Ihr Produkt empfehlen.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"solution-overview position-relative d-flex flex-lg-row flex-column justify-content-between p-4 shadow-lg rounded-4 mx-xl-4\">\r\n      <div class=\"col-lg-11 pt-2 flex-1\">\r\n        <h3 class=\"fw-bold\">CSAT-Umfragen nach Support-Interaktionen<\/h3>\r\n        <p class=\"text-small fw-normal\">Senden Sie Zufriedenheitsumfragen nach Ticket-Abschluss, um die Qualit\u00e4t des Kundenservice zu bewerten und Verbesserungsbereiche zu identifizieren.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"solution-overview position-relative d-flex flex-lg-row flex-column justify-content-between p-4 shadow-lg rounded-4 mx-xl-4\">\r\n      <div class=\"col-lg-11 pt-2 flex-1\">\r\n        <h3 class=\"fw-bold\">Benutzerdefinierte Feedback-Fragen f\u00fcr Produkteinblicke<\/h3>\r\n        <p class=\"text-small fw-normal\">F\u00fcgen Sie Text-Feedback oder zus\u00e4tzliche Fragen hinzu, um mehr dar\u00fcber zu erfahren, wie Kunden Ihre Funktionen erleben.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"solution-overview position-relative d-flex flex-lg-row flex-column justify-content-between p-4 shadow-lg rounded-4 mx-xl-4\">\r\n      <div class=\"col-lg-11 pt-2 flex-1\">\r\n        <h3 class=\"fw-bold\">Mehrsprachige Umfragen f\u00fcr internationale Zielgruppen<\/h3>\r\n        <p class=\"text-small fw-normal\">\u00dcbersetzen Sie Umfragen in mehrere Sprachen, damit internationale Nutzer bequem und genau antworten k\u00f6nnen.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"marketing-container mt-5\">\r\n  <div class=\"container pt-5 pb-3\">\r\n    <span class=\"anchor-item\" id=\"pricing\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-6 feature-card d-flex flex-column justify-content-xl-between\">\r\n        <div class=\"\">\r\n          <h2 class=\"mb-xl-5 mb-4 fs-2 fw-medium\">M\u00fcssen Sie Ihre Kunden Tag f\u00fcr Tag besser verstehen?<\/h2>\r\n          <div class=\"row row-gap-4\">\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#E2FEEB\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#55BB5F\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 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<svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#E2FEEB\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#55BB5F\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Kundenfeedback-Analyse<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#E2FEEB\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#55BB5F\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Mehrsprachige Umfragen<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#E2FEEB\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#55BB5F\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Benutzerdefinierte Umfragefragen<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#E2FEEB\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#55BB5F\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Branding und individuelles Design<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"d-flex col-xl-6 col-lg-12 col-md-6 col-12 gap-3\">\r\n              <svg class=\"overflow-visible\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\">\r\n                <g>\r\n                  <path fill=\"#E2FEEB\" d=\"M12 24c6.627 0 12-5.373 12-12S18.627 0 12 0 0 5.373 0 12s5.373 12 12 12Z\"\/>\r\n                  <path fill=\"#55BB5F\"\r\n                        d=\"M12 17.833a5.68 5.68 0 0 1-2.275-.459 5.89 5.89 0 0 1-1.852-1.247 5.891 5.891 0 0 1-1.247-1.852A5.68 5.68 0 0 1 6.166 12c0-.807.154-1.565.46-2.275a5.89 5.89 0 0 1 1.247-1.852 5.89 5.89 0 0 1 1.852-1.247A5.68 5.68 0 0 1 12 6.166c.632 0 1.23.093 1.794.278a5.994 5.994 0 0 1 1.56.773l-.846.86a5.018 5.018 0 0 0-1.181-.547A4.405 4.405 0 0 0 12 7.333c-1.293 0-2.394.455-3.303 1.364-.91.909-1.364 2.01-1.364 3.303 0 1.293.455 2.394 1.364 3.303.909.91 2.01 1.364 3.303 1.364 1.293 0 2.394-.455 3.303-1.364.909-.909 1.363-2.01 1.363-3.303a4.737 4.737 0 0 0-.116-1.035l.948-.948c.107.31.19.632.248.962.058.33.087.671.087 1.021 0 .807-.153 1.565-.46 2.275a5.892 5.892 0 0 1-1.246 1.852 5.889 5.889 0 0 1-1.852 1.247 5.68 5.68 0 0 1-2.275.46Zm-.817-3.15-2.479-2.479.817-.816 1.662 1.662 5.834-5.848.816.817-6.65 6.664Z\"\/>\r\n                <\/g>\r\n                <defs>\r\n                  <clipPath>\r\n                    <path fill=\"#fff\" d=\"M0 0h24v24H0z\"\/>\r\n                  <\/clipPath>\r\n                <\/defs>\r\n              <\/svg>\r\n              <span>Legend\u00e4rer Support von GrowthDot<\/span>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"mt-4 mb-lg-0 mb-3\">\r\n          <a href=\"\/pricing\/?mt=zendesk&#038;st=nps-and-survey\" class=\"btn-circle-arrow pe-3\">\r\n            Mehr Preise anzeigen\r\n            <svg class=\"icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\">\r\n              <g fill=\"none\" stroke=\"white\" stroke-width=\"1.5\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\">\r\n                <circle class=\"icon-circle\" cx=\"16\" cy=\"16\" r=\"14.11\"><\/circle>\r\n                <path class=\"icon-arrow\" d=\"m12.855 9.93 6.07 6.07-6.07 6.07\"><\/path>\r\n              <\/g>\r\n            <\/svg>\r\n          <\/a>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"col-lg-6 d-flex justify-content-end\">\r\n        <div class=\"col-xl-7 col-12\">\r\n          <div class=\"pricing-card p-4 rounded-3 bg-white shadow-sm\">\r\n            <h3 class=\"mb-2 fs-3\">7-t\u00e4gige KOSTENLOSE Testversion<\/h3>\r\n\r\n                <div class=\"pricing-selector\">\n        <p class=\"marketplace-before-text mb-3\">\n                        Vollen Funktionsumfang erhalten        <\/p>\n        <label for=\"plan-dropdown\" class=\"form-label d-none\">Select a plan<\/label>\n        <select class=\"form-select plan-dropdown mb-4\" id=\"plan-dropdown\" data-pricing='{&quot;items&quot;:[{&quot;name&quot;:&quot;EINFACHE PREISE&quot;,&quot;price-year&quot;:&quot;&lt;span&gt;$&lt;\\\/span&gt;95&quot;,&quot;btn-link&quot;:&quot;https:\\\/\\\/www.zendesk.com\\\/marketplace\\\/apps\\\/support\\\/969738\\\/nps-and-survey\\\/?utm_source=nps-landing&amp;utm_medium=referral&amp;utm_campaign=free-trial-button&quot;,&quot;marketplace-before-text&quot;:&quot;Vollen Funktionsumfang erhalten&quot;}]}'>\n                            <option value=\"EINFACHE PREISE\" >EINFACHE PREISE<\/option>\n                    <\/select>\n\n        <p class=\"mb-1 mt-2 text-dark\">Nur<\/p>\n        <div class=\"d-flex flex-column align-items-center\">\n            <div class=\"d-flex align-items-baseline\">\n\n                <span class=\"price-value fs-3\"><span>$<\/span>95<\/span>\n                <span class=\"ms-2\">pro Monat<\/span>\n            <\/div>\n            <p class=\"price-text mb-4\">ein Preis f\u00fcr eine Subdomain<\/p>\n        <\/div>\n\n        <div class=\"text-center\">\n            <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/969738\/nps-and-survey\/?utm_source=nps-landing&#038;utm_medium=referral&#038;utm_campaign=free-trial-button\"\n                target=\"_blank\"               class=\"btn btn-primary btn-arrow btn-nps\"\n               data-utm-text=\"Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">\u00fcber Zendesk Marketplace<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Anwendungsf\u00e4lle<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Reale Szenarien, reale Ergebnisse<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Folie 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Folie 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Folie 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Folie 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Kundenloyalit\u00e4t mit NPS messen<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Technologieunternehmen setzen auf loyale Nutzer, um Wachstum zu generieren. NPS-Umfragen helfen, zu identifizieren, welche Kunden Promotoren, Passive oder Detauscher sind. Durch regelm\u00e4\u00dfiges Senden von NPS-Umfragen k\u00f6nnen Produkt- und Customer-Success-Teams Loyalit\u00e4tstrends verfolgen und Bereiche identifizieren, in denen die Produkterfahrung verbessert werden muss.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Wichtige Funktionen f\u00fcr diesen Anwendungsfall<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M24 27H13V14l7-7 1.25 1.25q.175.175.288.475t.112.575v.35L20.55 14H27q.8 0 1.4.6T29 16v2q0 .175-.05.375t-.1.375l-3 7.05q-.225.5-.75.85T24 27m-9-2h9l3-7v-2h-9l1.35-5.5L15 14.85zm-2-11v2h-3v9h3v2H8V14z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">NPS-Umfragen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Messen Sie die Wahrscheinlichkeit, dass Kunden Ihr Produkt empfehlen.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Umfrageberichte<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysieren Sie Promotoren, Passive und Detauscher.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Umfragestatistiken<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Verfolgen Sie die Entwicklung der Bewertungen im Zeitverlauf.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27h-6q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h6zm-2-2V11h-4v14zm4-8V9h6q.824 0 1.413.588Q27 10.175 27 11v6zm2-2h4v-4h-4zm-2 12v-8h8v6q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm2-2h4v-4h-4z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Automatische Platzhalter<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Senden Sie personalisierte Umfragen automatisch.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Zendesk-Ticket-Integration<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sehen Sie Umfrageantworten direkt in Tickets.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Support-Erlebnis mit CSAT bewerten<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Die Kundenzufriedenheit nach Support-Interaktionen ist eine der wichtigsten Metriken f\u00fcr Technologieunternehmen. Mit CSAT-Umfragen in Zendesk k\u00f6nnen Unternehmen bewerten, wie zufrieden Kunden mit jedem gel\u00f6sten Ticket sind.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Wichtige Funktionen f\u00fcr diesen Anwendungsfall<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M15.6 22.65 18 20.8l2.4 1.85-.9-3.05 2.25-1.6h-2.8L18 14.9l-.95 3.1h-2.8l2.25 1.6zM11.825 28l2.325-7.6L8 16h7.6L18 8l2.4 8H28l-6.15 4.4 2.325 7.6L18 23.3z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">CSAT-Umfragen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sammeln Sie Feedback mit 5-Sterne- oder Ja\/Nein-Bewertungen.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Text-Feedback<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Erm\u00f6glichen Sie Kunden, ihre Bewertungen zu erkl\u00e4ren.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M11 27q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 7q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11zm2-2h7v-2h-7zm0-4h10v-2H13zm0-4h10v-2H13zm5-4.75a.73.73 0 0 0 .75-.75.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Interne Notizen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sehen Sie Antworten direkt in Zendesk-Tickets.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Umfragestatistiken<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Bewerten Sie die Leistung pro Agent oder Support-Team.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Filter und Berichte<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysieren Sie Antworten nach Datum, Gruppe oder Agent.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Produkt-Feedback nach Feature-Releases<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Technologieunternehmen ver\u00f6ffentlichen regelm\u00e4\u00dfig Updates. Umfragen helfen zu bestimmen, wie Benutzer auf neue Funktionen und Verbesserungen reagieren.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Wichtige Funktionen f\u00fcr diesen Anwendungsfall<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M20.738 20.688q.312-.313.312-.738t-.312-.738A1 1 0 0 0 20 18.9q-.425 0-.738.313a1 1 0 0 0-.312.737q0 .425.313.738.312.312.737.312t.738-.312M19.25 17.8h1.5q0-.725.15-1.062t.7-.888q.75-.75 1-1.213.25-.462.25-1.087 0-1.125-.788-1.838Q21.276 11 20 11q-1.025 0-1.788.575A3 3 0 0 0 17.15 13.1l1.35.55q.225-.626.613-.937.387-.313.887-.313.6 0 .975.338.375.337.375.912 0 .35-.2.662t-.7.788q-.825.725-1.012 1.138-.188.411-.188 1.562M14 24q-.825 0-1.412-.587A1.93 1.93 0 0 1 12 22V10q0-.825.588-1.412A1.93 1.93 0 0 1 14 8h12q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24zm0-2h12V10H14zm-4 6q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 26V12h2v14h14v2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Benutzerdefinierte Umfragefragen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Stellen Sie Benutzern spezifische Fragen zu neuen Funktionen.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Text-Feedback<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sammeln Sie detaillierte Vorschl\u00e4ge von Kunden.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Umfrageberichte<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysieren Sie Feedback-Trends nach Releases.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m17.9 28 4.55-12h2.1l4.55 12H27l-1.075-3.05h-4.85L20 28zM10 25l-1.4-1.4 5.05-5.05a11.6 11.6 0 0 1-1.588-2Q11.35 15.425 10.75 14h2.1q.5.975 1 1.7t1.2 1.45q.825-.825 1.712-2.312Q17.65 13.35 18.1 12H7v-2h7V8h2v2h7v2h-2.9q-.525 1.8-1.575 3.7t-2.075 2.9l2.4 2.45-.75 2.05-3.05-3.125zm11.7-1.8h3.6l-1.8-5.1z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Mehrsprachige Umfragen<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Sammeln Sie Feedback von internationalen Benutzern.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Statistiken<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Verfolgen Sie Antworten und durchschnittliche Bewertungen.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Abwanderungsrisiken identifizieren<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Negative Umfrageantworten deuten oft auf ein Abwanderungspotenzial hin. Fr\u00fchzeitige Erkennung erm\u00f6glicht es Teams, Probleme zu l\u00f6sen, bevor Kunden gehen.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Wichtige Funktionen f\u00fcr diesen Anwendungsfall<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#1e7d4b\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M22 13a4 4 0 1 1-8 0 4 4 0 0 1 8 0M18 20a7 7 0 0 0-7 7h14a7 7 0 0 0-7-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Detauscher-Identifikation<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifizieren Sie schnell unzufriedene Kunden.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27v-2h8v-7.1q0-2.925-2.038-4.962T18 10.9t-4.962 2.037T11 17.9V24h-1q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 22v-2q0-.526.262-.988T9 18.276l.075-1.325a8.7 8.7 0 0 1 .988-3.15 9.5 9.5 0 0 1 1.974-2.525A8.8 8.8 0 0 1 14.763 9.6Q16.3 9 18 9t3.225.6 2.725 1.662a9 9 0 0 1 1.975 2.513q.775 1.45 1 3.15l.075 1.3q.475.225.738.675.262.45.262.95v2.3q0 .5-.262.95t-.738.675V25q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm-2.713-7.288A.97.97 0 0 1 14 19q0-.424.287-.712A.97.97 0 0 1 15 18q.424 0 .713.288.287.287.287.712 0 .424-.287.712A.97.97 0 0 1 15 20a.97.97 0 0 1-.713-.288m6 0A.97.97 0 0 1 20 19q0-.424.288-.712A.97.97 0 0 1 21 18q.424 0 .712.288.288.287.288.712 0 .424-.288.712A.97.97 0 0 1 21 20a.97.97 0 0 1-.712-.288m-8.262-1.262q-.175-2.65 1.6-4.55Q15.399 12 18.05 12q2.224 0 3.912 1.412Q23.65 14.826 24 17.026a7.9 7.9 0 0 1-4.187-1.225 7.97 7.97 0 0 1-2.938-3.25 8 8 0 0 1-1.687 3.563 8 8 0 0 1-3.163 2.337\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Umfrageantworten in Tickets<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Support-Teams k\u00f6nnen sofort nachfassen.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Berichte und Filter<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analysieren Sie negative Antworten nach Segment.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Text-Feedback<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Verstehen Sie, warum Kunden unzufrieden sind.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Zendesk-Integration<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Alle Umfragedaten bleiben in Ihrer Support-Plattform.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Zur\u00fcck<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Weiter<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row justify-content-center g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">Kundenbewertungen<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">Was Tech-Teams sagen<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#1e7d4b\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Gro\u00dfe Funktionalit\u00e4t, um mehrere Fragen in einer Umfrage zu verwenden; das Support-Team ist auch sehr produktiv.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">Anonym<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\"><\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Verifizierte Zendesk-Bewertung<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Technologiebranche<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto light-cta mb-0 py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base col-xl-8\">Fertige Umfragen f\u00fcr jeden Anwendungsfall<\/h2>\r\n      <p class=\"mb-4 pb-3\">Beschleunigen Sie Ihren Workflow mit professionell <br class=\"d-none d-lg-block\">\r\n        entworfenen Umfrageformularen, die nahtlos in Zendesk <br class=\"d-none d-lg-block\"> integriert werden.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/969738\/nps-and-survey\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=nps-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Feedback sammeln starten<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"CTA Bild\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">a trav\u00e9s de Zendesk Marketplace<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Casos de uso<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Escenarios reales, resultados reales<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Diapositiva 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Diapositiva 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Diapositiva 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Diapositiva 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Medir la lealtad del cliente con NPS<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Las empresas tecnol\u00f3gicas dependen de usuarios leales para impulsar el crecimiento. Las encuestas NPS ayudan a identificar qu\u00e9 clientes son promotores, pasivos o detractores. Al enviar encuestas NPS regularmente, los equipos de producto y \u00e9xito del cliente pueden seguir las tendencias de lealtad e identificar \u00e1reas donde la experiencia del producto necesita mejorar.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Caracter\u00edsticas clave para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M24 27H13V14l7-7 1.25 1.25q.175.175.288.475t.112.575v.35L20.55 14H27q.8 0 1.4.6T29 16v2q0 .175-.05.375t-.1.375l-3 7.05q-.225.5-.75.85T24 27m-9-2h9l3-7v-2h-9l1.35-5.5L15 14.85zm-2-11v2h-3v9h3v2H8V14z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Encuestas NPS<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Mida la probabilidad de que los clientes recomienden su producto.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Informes de encuestas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analice promotores, pasivos y detractores.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Estad\u00edsticas de encuestas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Seguimiento de los cambios de puntuaci\u00f3n a lo largo del tiempo.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27h-6q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h6zm-2-2V11h-4v14zm4-8V9h6q.824 0 1.413.588Q27 10.175 27 11v6zm2-2h4v-4h-4zm-2 12v-8h8v6q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm2-2h4v-4h-4z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Marcadores de posici\u00f3n autom\u00e1ticos<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Env\u00ede encuestas personalizadas autom\u00e1ticamente.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Integraci\u00f3n de tickets Zendesk<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Vea las respuestas de la encuesta directamente dentro de los tickets.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Evaluar la experiencia de soporte con CSAT<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">La satisfacci\u00f3n del cliente despu\u00e9s de las interacciones de soporte es una de las m\u00e9tricas m\u00e1s importantes para las empresas de tecnolog\u00eda. Con las encuestas CSAT en Zendesk, las empresas pueden evaluar qu\u00e9 tan satisfechos est\u00e1n los clientes con cada ticket resuelto.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Caracter\u00edsticas clave para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M15.6 22.65 18 20.8l2.4 1.85-.9-3.05 2.25-1.6h-2.8L18 14.9l-.95 3.1h-2.8l2.25 1.6zM11.825 28l2.325-7.6L8 16h7.6L18 8l2.4 8H28l-6.15 4.4 2.325 7.6L18 23.3z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Encuestas CSAT<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Recopile feedback usando calificaciones de 5 estrellas o s\u00ed\/no.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback de texto<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Permita a los clientes explicar sus calificaciones.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M11 27q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 7q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11zm2-2h7v-2h-7zm0-4h10v-2H13zm0-4h10v-2H13zm5-4.75a.73.73 0 0 0 .75-.75.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notas internas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Vea las respuestas directamente dentro de los tickets de Zendesk.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Estad\u00edsticas de encuestas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Eval\u00fae el rendimiento por agente o equipo de soporte.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Filtros e informes<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analice las respuestas por fecha, grupo o agente.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Feedback de producto despu\u00e9s de lanzamientos de funciones<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Las empresas de tecnolog\u00eda publican actualizaciones regularmente. Las encuestas ayudan a determinar c\u00f3mo los usuarios responden a las nuevas funciones y mejoras.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Caracter\u00edsticas clave para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M20.738 20.688q.312-.313.312-.738t-.312-.738A1 1 0 0 0 20 18.9q-.425 0-.738.313a1 1 0 0 0-.312.737q0 .425.313.738.312.312.737.312t.738-.312M19.25 17.8h1.5q0-.725.15-1.062t.7-.888q.75-.75 1-1.213.25-.462.25-1.087 0-1.125-.788-1.838Q21.276 11 20 11q-1.025 0-1.788.575A3 3 0 0 0 17.15 13.1l1.35.55q.225-.626.613-.937.387-.313.887-.313.6 0 .975.338.375.337.375.912 0 .35-.2.662t-.7.788q-.825.725-1.012 1.138-.188.411-.188 1.562M14 24q-.825 0-1.412-.587A1.93 1.93 0 0 1 12 22V10q0-.825.588-1.412A1.93 1.93 0 0 1 14 8h12q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24zm0-2h12V10H14zm-4 6q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 26V12h2v14h14v2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Preguntas de encuesta personalizadas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Haga preguntas espec\u00edficas a los usuarios sobre las nuevas funciones.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback de texto<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Recopile sugerencias detalladas de los clientes.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Informes de encuestas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analice las tendencias de feedback despu\u00e9s de los lanzamientos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m17.9 28 4.55-12h2.1l4.55 12H27l-1.075-3.05h-4.85L20 28zM10 25l-1.4-1.4 5.05-5.05a11.6 11.6 0 0 1-1.588-2Q11.35 15.425 10.75 14h2.1q.5.975 1 1.7t1.2 1.45q.825-.825 1.712-2.312Q17.65 13.35 18.1 12H7v-2h7V8h2v2h7v2h-2.9q-.525 1.8-1.575 3.7t-2.075 2.9l2.4 2.45-.75 2.05-3.05-3.125zm11.7-1.8h3.6l-1.8-5.1z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Encuestas multiling\u00fces<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Recopile feedback de usuarios internacionales.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Estad\u00edsticas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Haga un seguimiento de las respuestas y las calificaciones promedio.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Identificar riesgos de abandono<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Las respuestas negativas a las encuestas a menudo indican un potencial de abandono. La detecci\u00f3n temprana permite a los equipos resolver problemas antes de que los clientes se vayan.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Caracter\u00edsticas clave para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#1e7d4b\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M22 13a4 4 0 1 1-8 0 4 4 0 0 1 8 0M18 20a7 7 0 0 0-7 7h14a7 7 0 0 0-7-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Identificaci\u00f3n de detractores<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifique r\u00e1pidamente a los clientes insatisfechos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27v-2h8v-7.1q0-2.925-2.038-4.962T18 10.9t-4.962 2.037T11 17.9V24h-1q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 22v-2q0-.526.262-.988T9 18.276l.075-1.325a8.7 8.7 0 0 1 .988-3.15 9.5 9.5 0 0 1 1.974-2.525A8.8 8.8 0 0 1 14.763 9.6Q16.3 9 18 9t3.225.6 2.725 1.662a9 9 0 0 1 1.975 2.513q.775 1.45 1 3.15l.075 1.3q.475.225.738.675.262.45.262.95v2.3q0 .5-.262.95t-.738.675V25q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm-2.713-7.288A.97.97 0 0 1 14 19q0-.424.287-.712A.97.97 0 0 1 15 18q.424 0 .713.288.287.287.287.712 0 .424-.287.712A.97.97 0 0 1 15 20a.97.97 0 0 1-.713-.288m6 0A.97.97 0 0 1 20 19q0-.424.288-.712A.97.97 0 0 1 21 18q.424 0 .712.288.288.287.288.712 0 .424-.288.712A.97.97 0 0 1 21 20a.97.97 0 0 1-.712-.288m-8.262-1.262q-.175-2.65 1.6-4.55Q15.399 12 18.05 12q2.224 0 3.912 1.412Q23.65 14.826 24 17.026a7.9 7.9 0 0 1-4.187-1.225 7.97 7.97 0 0 1-2.938-3.25 8 8 0 0 1-1.687 3.563 8 8 0 0 1-3.163 2.337\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Respuestas de encuestas dentro de tickets<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Los equipos de soporte pueden hacer seguimiento inmediatamente.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Informes y filtros<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analice las respuestas negativas por segmento.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback de texto<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Comprenda por qu\u00e9 los clientes est\u00e1n insatisfechos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Integraci\u00f3n de Zendesk<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Todos los datos de la encuesta permanecen en su plataforma de soporte.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Anterior<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Siguiente<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row justify-content-center g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">Testimonios de clientes<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">Lo que dicen los equipos tecnol\u00f3gicos<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#1e7d4b\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Excelente funcionalidad para usar m\u00faltiples preguntas en una sola encuesta; el equipo de soporte tambi\u00e9n es muy productivo.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">An\u00f3nimo<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\"><\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Rese\u00f1a verificada de Zendesk<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Industria tecnol\u00f3gica<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto light-cta mb-0 py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base col-xl-8\">Encuestas listas para usar para cada caso de uso<\/h2>\r\n      <p class=\"mb-4 pb-3\">Acelere su flujo de trabajo con formularios de encuesta <br class=\"d-none d-lg-block\">\r\n        dise\u00f1ados profesionalmente que se integran <br class=\"d-none d-lg-block\"> perfectamente con Zendesk.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/969738\/nps-and-survey\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=nps-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Comenzar a recopilar feedback<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"Imagen CTA\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>Zur\u00fcck zu Zendesk\"\n                data-utm-href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/188538\/proactive-campaigns\/?utm_source=pc-landing&amp;utm_medium=referral&amp;utm_campaign=return-button\">\n                Kostenloser Test            <\/a>\n        <\/div>\n    <\/div>\n\n    \r\n\r\n            <p class=\"marketplace-text text-center mt-2 mb-0 lh-base\">via Zendesk Marketplace<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"border-bottom\">\r\n  <div class=\"container py-5\">\r\n    <span class=\"anchor-item\" id=\"use-cases\"><\/span>\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-12 title-block\">\r\n        <span class=\"subtitle\">Casos de uso<\/span>\r\n        <h2 class=\"mt-2 mb-2 lh-base\">Cen\u00e1rios reais, resultados reais<\/h2>\r\n      <\/div>\r\n\r\n      <div class=\"col-12 col-xl-11 mx-auto\">\r\n        <div id=\"carouselCases\" class=\"carousel slide carousel-cases\" data-bs-ride=\"carousel\" data-bs-interval=\"300000\">\r\n          <div class=\"carousel-indicators\">\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"0\" class=\"active\" aria-current=\"true\" aria-label=\"Slide 1\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"1\" aria-label=\"Slide 2\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"2\" aria-label=\"Slide 3\"><\/button>\r\n            <button type=\"button\" data-bs-target=\"#carouselCases\" data-bs-slide-to=\"3\" aria-label=\"Slide 4\"><\/button>\r\n          <\/div>\r\n          <div class=\"carousel-inner pt-4 pb-5 px-2 px-md-5\">\r\n            <div class=\"carousel-item active my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Medir a fidelidade do cliente com NPS<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">As empresas de tecnologia dependem de usu\u00e1rios fi\u00e9is para impulsionar o crescimento. As pesquisas NPS ajudam a identificar quais clientes s\u00e3o promotores, passivos ou detratores. Ao enviar pesquisas NPS regularmente, as equipes de produto e sucesso do cliente podem acompanhar as tend\u00eancias de fidelidade e identificar \u00e1reas onde a experi\u00eancia do produto precisa ser melhorada.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Principais recursos para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M24 27H13V14l7-7 1.25 1.25q.175.175.288.475t.112.575v.35L20.55 14H27q.8 0 1.4.6T29 16v2q0 .175-.05.375t-.1.375l-3 7.05q-.225.5-.75.85T24 27m-9-2h9l3-7v-2h-9l1.35-5.5L15 14.85zm-2-11v2h-3v9h3v2H8V14z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Pesquisas NPS<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Me\u00e7a a probabilidade de os clientes recomendarem seu produto.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Relat\u00f3rios de pesquisa<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analise promotores, passivos e detratores.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Estat\u00edsticas de pesquisa<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Acompanhe as mudan\u00e7as de pontua\u00e7\u00e3o ao longo do tempo.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27h-6q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h6zm-2-2V11h-4v14zm4-8V9h6q.824 0 1.413.588Q27 10.175 27 11v6zm2-2h4v-4h-4zm-2 12v-8h8v6q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm2-2h4v-4h-4z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Marcadores de posi\u00e7\u00e3o autom\u00e1ticos<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Envie pesquisas personalizadas automaticamente.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Integra\u00e7\u00e3o de tickets Zendesk<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Veja as respostas da pesquisa diretamente dentro dos tickets.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Avaliar a experi\u00eancia de suporte com CSAT<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">A satisfa\u00e7\u00e3o do cliente ap\u00f3s intera\u00e7\u00f5es de suporte \u00e9 uma das m\u00e9tricas mais importantes para empresas de tecnologia. Com pesquisas CSAT no Zendesk, as empresas podem avaliar o qu\u00e3o satisfeitos os clientes est\u00e3o com cada ticket resolvido.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Principais recursos para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M15.6 22.65 18 20.8l2.4 1.85-.9-3.05 2.25-1.6h-2.8L18 14.9l-.95 3.1h-2.8l2.25 1.6zM11.825 28l2.325-7.6L8 16h7.6L18 8l2.4 8H28l-6.15 4.4 2.325 7.6L18 23.3z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Pesquisas CSAT<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Colete feedback usando classifica\u00e7\u00f5es de 5 estrelas ou sim\/n\u00e3o.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback de texto<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Permita que os clientes expliquem suas classifica\u00e7\u00f5es.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M11 27q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 7q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11zm2-2h7v-2h-7zm0-4h10v-2H13zm0-4h10v-2H13zm5-4.75a.73.73 0 0 0 .75-.75.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Notas internas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Veja as respostas diretamente dentro dos tickets do Zendesk.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Estat\u00edsticas de pesquisa<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Avalie o desempenho por agente ou equipe de suporte.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Filtros e relat\u00f3rios<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analise as respostas por data, grupo ou agente.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Feedback do produto ap\u00f3s lan\u00e7amentos de recursos<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">As empresas de tecnologia lan\u00e7am atualiza\u00e7\u00f5es regularmente. Pesquisas ajudam a determinar como os usu\u00e1rios respondem a novos recursos e melhorias.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Principais recursos para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M20.738 20.688q.312-.313.312-.738t-.312-.738A1 1 0 0 0 20 18.9q-.425 0-.738.313a1 1 0 0 0-.312.737q0 .425.313.738.312.312.737.312t.738-.312M19.25 17.8h1.5q0-.725.15-1.062t.7-.888q.75-.75 1-1.213.25-.462.25-1.087 0-1.125-.788-1.838Q21.276 11 20 11q-1.025 0-1.788.575A3 3 0 0 0 17.15 13.1l1.35.55q.225-.626.613-.937.387-.313.887-.313.6 0 .975.338.375.337.375.912 0 .35-.2.662t-.7.788q-.825.725-1.012 1.138-.188.411-.188 1.562M14 24q-.825 0-1.412-.587A1.93 1.93 0 0 1 12 22V10q0-.825.588-1.412A1.93 1.93 0 0 1 14 8h12q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24zm0-2h12V10H14zm-4 6q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 26V12h2v14h14v2z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Perguntas de pesquisa personalizadas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Fa\u00e7a perguntas espec\u00edficas aos usu\u00e1rios sobre novos recursos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback de texto<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Colete sugest\u00f5es detalhadas dos clientes.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Relat\u00f3rios de pesquisa<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analise as tend\u00eancias de feedback ap\u00f3s lan\u00e7amentos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m17.9 28 4.55-12h2.1l4.55 12H27l-1.075-3.05h-4.85L20 28zM10 25l-1.4-1.4 5.05-5.05a11.6 11.6 0 0 1-1.588-2Q11.35 15.425 10.75 14h2.1q.5.975 1 1.7t1.2 1.45q.825-.825 1.712-2.312Q17.65 13.35 18.1 12H7v-2h7V8h2v2h7v2h-2.9q-.525 1.8-1.575 3.7t-2.075 2.9l2.4 2.45-.75 2.05-3.05-3.125zm11.7-1.8h3.6l-1.8-5.1z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Pesquisas multil\u00edngues<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Colete feedback de usu\u00e1rios internacionais.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\" d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"><\/path>\r\n                        <path fill=\"#1e7d4b\" d=\"M13.494 18h-2.507a.667.667 0 0 0-.667.667v6.346c0 .368.299.667.667.667h2.507a.667.667 0 0 0 .666-.667v-6.346a.667.667 0 0 0-.666-.667M19.255 10.32H16.75a.667.667 0 0 0-.667.667v14.027c0 .368.299.666.667.666h2.506a.667.667 0 0 0 .667-.666V10.987a.667.667 0 0 0-.667-.667M25.013 15.438h-2.507a.667.667 0 0 0-.666.666v8.907c0 .368.298.667.666.667h2.507a.667.667 0 0 0 .667-.667v-8.907a.667.667 0 0 0-.667-.666\"><\/path>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Estat\u00edsticas<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Acompanhe as respostas e as classifica\u00e7\u00f5es m\u00e9dias.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"carousel-item my-shadow rounded-4\">\r\n              <div class=\"row g-0\">\r\n                <div class=\"col-sm-6 border-end p-sm-4 pt-4 px-4\">\r\n                  <h2 class=\"fs-4 fw-bold mt-2 mb-0\">Identificar riscos de churn<\/h2>\r\n                  <p class=\"fw-normal text-small pt-3 mb-4\">Respostas negativas \u00e0s pesquisas geralmente indicam potencial de churn. A detec\u00e7\u00e3o precoce permite que as equipes resolvam problemas antes que os clientes partam.<\/p>\r\n                <\/div>\r\n                <div class=\"col-sm-6 p-sm-4 px-4\">\r\n                  <p class=\"text-extra-small text-uppercase fw-bold mb-2\">Principais recursos para este caso de uso<\/p>\r\n\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path stroke=\"#1e7d4b\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\r\n                              d=\"M22 13a4 4 0 1 1-8 0 4 4 0 0 1 8 0M18 20a7 7 0 0 0-7 7h14a7 7 0 0 0-7-7\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Identifica\u00e7\u00e3o de detratores<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Identifique rapidamente clientes insatisfeitos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M17 27v-2h8v-7.1q0-2.925-2.038-4.962T18 10.9t-4.962 2.037T11 17.9V24h-1q-.825 0-1.412-.587A1.93 1.93 0 0 1 8 22v-2q0-.526.262-.988T9 18.276l.075-1.325a8.7 8.7 0 0 1 .988-3.15 9.5 9.5 0 0 1 1.974-2.525A8.8 8.8 0 0 1 14.763 9.6Q16.3 9 18 9t3.225.6 2.725 1.662a9 9 0 0 1 1.975 2.513q.775 1.45 1 3.15l.075 1.3q.475.225.738.675.262.45.262.95v2.3q0 .5-.262.95t-.738.675V25q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm-2.713-7.288A.97.97 0 0 1 14 19q0-.424.287-.712A.97.97 0 0 1 15 18q.424 0 .713.288.287.287.287.712 0 .424-.287.712A.97.97 0 0 1 15 20a.97.97 0 0 1-.713-.288m6 0A.97.97 0 0 1 20 19q0-.424.288-.712A.97.97 0 0 1 21 18q.424 0 .712.288.288.287.288.712 0 .424-.288.712A.97.97 0 0 1 21 20a.97.97 0 0 1-.712-.288m-8.262-1.262q-.175-2.65 1.6-4.55Q15.399 12 18.05 12q2.224 0 3.912 1.412Q23.65 14.826 24 17.026a7.9 7.9 0 0 1-4.187-1.225 7.97 7.97 0 0 1-2.938-3.25 8 8 0 0 1-1.687 3.563 8 8 0 0 1-3.163 2.337\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Respostas de pesquisas dentro dos tickets<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">As equipes de suporte podem acompanhar imediatamente.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M13 23h2v-5h-2zm8 0h2V13h-2zm-4 0h2v-3h-2zm0-5h2v-2h-2zm-6 9q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 25V11q0-.825.588-1.412A1.93 1.93 0 0 1 11 9h14q.824 0 1.413.588Q27 10.175 27 11v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 27zm0-2h14V11H11z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Relat\u00f3rios e filtros<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Analise as respostas negativas por segmento.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"M12 20h3.05l5-5q.225-.225.337-.512t.113-.563-.125-.538a2 2 0 0 0-.325-.487l-.9-.95a1.504 1.504 0 0 0-1.637-.337 1.5 1.5 0 0 0-.513.337l-5 5zm1.5-1.5v-.95l2.525-2.525.5.45.45.5L14.45 18.5zm3.025-3.025.45.5-.95-.95zm.65 4.525H24v-2h-4.825zM8 28V10q0-.825.588-1.412A1.93 1.93 0 0 1 10 8h16q.824 0 1.413.588Q28 9.175 28 10v12q0 .824-.587 1.413A1.93 1.93 0 0 1 26 24H12zm3.15-6H26V10H10v13.125z\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Feedback de texto<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Entenda por que os clientes est\u00e3o insatisfeitos.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                  <div class=\"row g-0 border-bottom py-2\">\r\n                    <div class=\"col-auto me-2\">\r\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" fill=\"none\">\r\n                        <path fill=\"#1e7d4b\" fill-opacity=\".12\"\r\n                              d=\"M26 0H10C4.477 0 0 4.477 0 10v16c0 5.523 4.477 10 10 10h16c5.523 0 10-4.477 10-10V10c0-5.523-4.477-10-10-10\"\/>\r\n                        <path fill=\"#1e7d4b\"\r\n                              d=\"m15.6 22.6 1.4-1.45L14.85 19 17 16.85l-1.4-1.45L12 19zm4.8 0L24 19l-3.6-3.6-1.4 1.45L21.15 19 19 21.15zM11 28q-.825 0-1.412-.587A1.93 1.93 0 0 1 9 26V12q0-.825.588-1.412A1.93 1.93 0 0 1 11 10h4.2q.326-.9 1.088-1.45A2.86 2.86 0 0 1 18 8q.95 0 1.712.55.763.55 1.088 1.45H25q.824 0 1.413.588Q27 11.175 27 12v14q0 .824-.587 1.413A1.93 1.93 0 0 1 25 28zm0-2h14V12H11zm7.538-14.962a.73.73 0 0 0 .212-.538.73.73 0 0 0-.75-.75.73.73 0 0 0-.75.75.73.73 0 0 0 .75.75q.325 0 .538-.213\"\/>\r\n                      <\/svg>\r\n                    <\/div>\r\n                    <div class=\"col\">\r\n                      <h2 class=\"fw-bold text-small mb-1\">Integra\u00e7\u00e3o Zendesk<\/h2>\r\n                      <p class=\"text-extra-small fw-normal mb-0 lh-base\">Todos os dados da pesquisa permanecem em sua plataforma de suporte.<\/p>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"carousel-controls d-none d-md-block\">\r\n            <a class=\"carousel-control-prev\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"prev\">\r\n              <span class=\"carousel-control-prev-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Anterior<\/span>\r\n            <\/a>\r\n            <a class=\"carousel-control-next\" href=\"#carouselCases\" role=\"button\" data-bs-slide=\"next\">\r\n              <span class=\"carousel-control-next-icon\" aria-hidden=\"true\"><\/span>\r\n              <span class=\"visually-hidden\">Pr\u00f3ximo<\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container py-5\">\r\n  <span class=\"anchor-item\" id=\"reviews\"><\/span>\r\n  <div class=\"row justify-content-center g-4\">\r\n    <div class=\"col-lg-12 title-block\">\r\n      <span class=\"subtitle\">Depoimentos de clientes<\/span>\r\n      <h2 class=\"mt-2 mb-2 lh-base\">O que dizem as equipes de tecnologia<\/h2>\r\n    <\/div>\r\n    <div class=\"col-lg-4\">\r\n      <div class=\"solution-testimonial-card d-flex flex-column my-shadow pt-2 px-4 pb-4 rounded-4 border-5 border-top h-100\">\r\n        <svg class=\"mt-2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"18\" fill=\"none\">\r\n          <path fill=\"#1e7d4b\"\r\n                d=\"M6.336 17.28q-2.7 0-4.536-1.837Q0 13.571 0 10.08q0-2.772 1.476-5.04Q2.988 2.735 5.76 1.367 8.568 0 11.592 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T4.968 4.103Q3.6 5.687 3.6 6.695q.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q2.88 0 4.392 2.376a9.2 9.2 0 0 1 2.16-4.212q1.656-1.8 4.032-2.808Q20.052 0 22.824 0l.72 1.008q-.9 0-2.304.36-1.404.324-2.772 1.008T16.2 4.103q-1.368 1.584-1.368 2.592.288-.396 1.296-.684a7 7 0 0 1 2.16-.324q1.584 0 2.772.756a5.33 5.33 0 0 1 1.872 2.052q.684 1.26.684 2.808 0 2.592-1.656 4.284-1.62 1.692-4.392 1.692-1.872 0-3.384-.936a5.6 5.6 0 0 1-2.232-2.592q-.684 1.656-2.124 2.592t-3.492.936\"\/>\r\n        <\/svg>\r\n        <p class=\"text-small fw-normal mt-4 mb-0 pb-4 border-1 border-bottom flex-grow-1\">Excelente funcionalidade para usar m\u00faltiplas perguntas em uma \u00fanica pesquisa; a equipe de suporte tamb\u00e9m \u00e9 muito produtiva.<\/p>\r\n        <div class=\"row g-0 align-items-center my-2\">\r\n          <div class=\"solution-testimonial-card-avatar d-flex justify-content-center align-items-center me-2 bg-danger-subtle bg-opacity-50 p-3 rounded-circle\">\r\n            <div class=\"text-danger text-small\">A<\/div>\r\n          <\/div>\r\n          <div class=\"col\">\r\n            <p class=\"text-dark fw-bold text-small mb-1\">An\u00f4nimo<\/p>\r\n            <p class=\"fw-normal text-extra-small mb-0\"><\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"mt-auto\">\r\n          <span class=\"solution-testimonial-card-stars text-small\">\u2605\u2605\u2605\u2605\u2605<\/span>\r\n          <span class=\"text-extra-small ms-1\">Avalia\u00e7\u00e3o verificada do Zendesk<\/span>\r\n        <\/div>\r\n        <span class=\"text-primary text-extra-small mt-1\">Ind\u00fastria de tecnologia<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"container mb-5 py-4\">\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-10 mx-auto light-cta mb-0 py-5 px-3 px-md-5 rounded-5 position-relative text-center text-md-start\">\r\n      <h2 class=\"mb-4 pb-2 lh-base col-xl-8\">Pesquisas prontas para usar para cada caso de uso<\/h2>\r\n      <p class=\"mb-4 pb-3\">Acelere seu fluxo de trabalho com formul\u00e1rios de pesquisa <br class=\"d-none d-lg-block\">\r\n        projetados profissionalmente que se integram <br class=\"d-none d-lg-block\"> perfeitamente ao Zendesk.\r\n      <\/p>\r\n      <a href=\"https:\/\/www.zendesk.com\/marketplace\/apps\/support\/969738\/nps-and-survey\/?utm_campaign=cta-button&#038;utm_medium=referral&#038;utm_source=nps-landing\"\r\n         target=\"_blank\" rel=\"noopener\" class=\"btn btn-primary btn-arrow mb-2\">Come\u00e7ar a coletar feedback<\/a>\r\n      <picture>\r\n        <source srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.webp\" media=\"(min-width: 1200px)\">\r\n        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2024\/07\/cta-img-main.png\" width=\"359\" height=\"344\" alt=\"Imagem CTA\" class=\"position-absolute d-none d-xl-inline\">\r\n      <\/picture>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"\u00dcbersicht Preise Anwendungsf\u00e4lle Bewertungen Installieren NPS and Survey Technologiebranche Verstehen Sie Kundenloyalit\u00e4t und &#8230;","protected":false},"author":52,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-page_langing-nps.php","meta":{"footnotes":""},"class_list":["post-17424","page","type-page","status-publish"],"yoast_head":"<title>NPS and Survey f\u00fcr die Technologiebranche - GrowthDot<\/title>\n<meta name=\"description\" content=\"Sammeln Sie Kundenfeedback direkt in Zendesk mit NPS and Survey. 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