{"id":4772,"date":"2021-06-03T09:41:19","date_gmt":"2021-06-03T09:41:19","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=4772"},"modified":"2025-10-29T18:19:41","modified_gmt":"2025-10-29T18:19:41","slug":"what-happens-with-my-closed-ticket-after-the-anonymization-process-in-gdpr-compliance-in-zendesk","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/es\/help\/what-happens-with-my-closed-ticket-after-the-anonymization-process-in-gdpr-compliance-in-zendesk\/","title":{"rendered":"\u00bfQu\u00e9 sucede con mi ticket cerrado despu\u00e9s del proceso de anonimizaci\u00f3n en la aplicaci\u00f3n GDPR Compliance para Zendesk?"},"content":{"rendered":"<p>Despu\u00e9s de iniciar la <a href=\"https:\/\/growthdot.com\/help\/how-to-start-anonymizing-in-gdpr-compliance-for-zendesk\/\" target=\"_blank\" rel=\"noopener noreferrer\">anonimizaci\u00f3n<\/a>, tu ticket sigue en estado \u00abCerrado\u00bb, pero con un n\u00famero de ID diferente y con la informaci\u00f3n sensible anonimizada. Esto ocurre porque la aplicaci\u00f3n elimina el ticket seleccionado y luego lo reinstala con otro ID. Este proceso est\u00e1 organizado de tal manera que se evite cualquier reconocimiento o comparaci\u00f3n del ticket cerrado con su copia ya anonimizada mediante el mismo ID.<\/p>","protected":false},"excerpt":{"rendered":"Despu\u00e9s de iniciar la anonimizaci\u00f3n, tu ticket sigue en estado \u00abCerrado\u00bb, pero con &#8230;","protected":false},"author":25,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-4772","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>\u00bfQu\u00e9 sucede con mi ticket cerrado despu\u00e9s del proceso de anonimizaci\u00f3n en la aplicaci\u00f3n GDPR Compliance para Zendesk? - GrowthDot<\/title>\n<meta name=\"description\" content=\"Clients often ask if the anonymized closed tickets change their status and what happens with them. 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