{"id":6248,"date":"2021-09-28T10:52:57","date_gmt":"2021-09-28T10:52:57","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&p=6248"},"modified":"2025-10-30T14:28:06","modified_gmt":"2025-10-30T14:28:06","slug":"how-to-enable-credit-card-number-anonymization-in-gdpr-compliance","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/es\/help\/how-to-enable-credit-card-number-anonymization-in-gdpr-compliance\/","title":{"rendered":"C\u00f3mo habilitar la anonimizaci\u00f3n del n\u00famero de tarjeta de cr\u00e9dito en GDPR Compliance"},"content":{"rendered":"

Si est\u00e1s leyendo este art\u00edculo, probablemente ya sepas c\u00f3mo Zendesk oculta los n\u00fameros de tarjetas de cr\u00e9dito. Aqu\u00ed tienes una captura de pantalla con una redacci\u00f3n autom\u00e1tica claramente incompleta.<\/p>\r\n

<\/div>\r\n

\"Card<\/p>\r\n

Sin embargo, si necesitas la anonimizaci\u00f3n total del n\u00famero de tarjeta de cr\u00e9dito<\/b>, puedes usar la aplicaci\u00f3n GDPR Compliance<\/a>. Pero como el proceso de Zendesk no es compatible con el de GDPR Compliance, debes desactivar la opci\u00f3n de Redacci\u00f3n Autom\u00e1tica en Zendesk Support para iniciar la anonimizaci\u00f3n completa del n\u00famero.<\/p>\r\n

Sigue estos pasos:<\/p>\r\n

    \r\n
  1. Ve a Centro de administraci\u00f3n > Cuenta > Seguridad > M\u00e1s configuraciones > desactiva la redacci\u00f3n autom\u00e1tica<\/strong>.<\/li>\r\n<\/ol>\r\n

    \"Automatic<\/p>\r\n

      \r\n
    1. Luego inicia la anonimizaci\u00f3n del ticket como de costumbre.<\/li>\r\n
    2. Finalmente, verifica el resultado. El n\u00famero de tarjeta de cr\u00e9dito est\u00e1 completamente anonimizado.<\/li>\r\n<\/ol>\r\n

      \"Card<\/p>","protected":false},"excerpt":{"rendered":"Si est\u00e1s leyendo este art\u00edculo, probablemente ya sepas c\u00f3mo Zendesk oculta los n\u00fameros …","protected":false},"author":25,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-6248","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"C\u00f3mo habilitar la anonimizaci\u00f3n del n\u00famero de tarjeta de cr\u00e9dito en GDPR Compliance - GrowthDot<\/title>\n<meta name=\"description\" content=\"\u00bfLa anonimizaci\u00f3n de tarjetas de cr\u00e9dito de Zendesk no cumple con tus necesidades? 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