{"id":4772,"date":"2021-06-03T09:41:19","date_gmt":"2021-06-03T09:41:19","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=4772"},"modified":"2025-10-29T18:19:41","modified_gmt":"2025-10-29T18:19:41","slug":"what-happens-with-my-closed-ticket-after-the-anonymization-process-in-gdpr-compliance-in-zendesk","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/fr\/help\/what-happens-with-my-closed-ticket-after-the-anonymization-process-in-gdpr-compliance-in-zendesk\/","title":{"rendered":"Que se passe-t-il avec mon ticket ferm\u00e9 apr\u00e8s le processus d\u2019anonymisation dans l\u2019application GDPR Compliance pour Zendesk ?"},"content":{"rendered":"<p>Apr\u00e8s avoir lanc\u00e9 l\u2019<a href=\"https:\/\/growthdot.com\/help\/how-to-start-anonymizing-in-gdpr-compliance-for-zendesk\/\" target=\"_blank\" rel=\"noopener noreferrer\">anonymisation<\/a>, votre ticket reste en statut \u00ab Ferm\u00e9 \u00bb, mais avec un identifiant (ID) diff\u00e9rent et des informations sensibles anonymis\u00e9es.Cela se produit parce que l\u2019application supprime le ticket s\u00e9lectionn\u00e9, puis le r\u00e9installe avec un autre ID. Ce processus est con\u00e7u de mani\u00e8re \u00e0 \u00e9viter toute reconnaissance ou comparaison du ticket ferm\u00e9 avec sa copie d\u00e9j\u00e0 anonymis\u00e9e portant le m\u00eame ID.<\/p>","protected":false},"excerpt":{"rendered":"Apr\u00e8s avoir lanc\u00e9 l\u2019anonymisation, votre ticket reste en statut \u00ab Ferm\u00e9 \u00bb, mais &#8230;","protected":false},"author":25,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-4772","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Que se passe-t-il avec mon ticket ferm\u00e9 apr\u00e8s le processus d\u2019anonymisation dans l\u2019application GDPR Compliance pour Zendesk ? - GrowthDot<\/title>\n<meta name=\"description\" content=\"Clients often ask if the anonymized closed tickets change their status and what happens with them. 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