{"id":6248,"date":"2021-09-28T10:52:57","date_gmt":"2021-09-28T10:52:57","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=6248"},"modified":"2025-10-30T14:28:06","modified_gmt":"2025-10-30T14:28:06","slug":"how-to-enable-credit-card-number-anonymization-in-gdpr-compliance","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/fr\/help\/how-to-enable-credit-card-number-anonymization-in-gdpr-compliance\/","title":{"rendered":"Comment activer l\u2019anonymisation des num\u00e9ros de carte de cr\u00e9dit dans GDPR Compliance"},"content":{"rendered":"<p>Si vous lisez cet article, vous savez probablement d\u00e9j\u00e0 comment Zendesk masque les num\u00e9ros de carte de cr\u00e9dit. Voici une capture d\u2019\u00e9cran illustrant une r\u00e9daction automatique manifestement incompl\u00e8te des num\u00e9ros de carte.<\/p>\r\n<div class=\"wp-block-image\">\u00a0<\/div>\r\n<p class=\"\u201dmt-3\u201d\"><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-6277 size-full\" title=\"Card Anonymizing Zendesk\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-Zendesk.png\" alt=\"Card Anonymizing Zendesk\" width=\"758\" height=\"136\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-Zendesk.png 1118w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-Zendesk-300x54.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-Zendesk-1024x183.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-Zendesk-768x137.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-Zendesk-50x9.png 50w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><\/p>\r\n<p>Cependant, si vous avez besoin d\u2019une <b>anonymisation compl\u00e8te du num\u00e9ro de carte de cr\u00e9dit<\/b>, vous pouvez utiliser l\u2019<a href=\"https:\/\/growthdot.com\/gdpr-compliance-for-zendesk\/\" target=\"_blank\" rel=\"noopener noreferrer\">application GDPR Compliance<\/a>. Mais comme la proc\u00e9dure de Zendesk n\u2019est pas compatible avec celle de GDPR Compliance, vous devez d\u00e9sactiver l\u2019option de r\u00e9daction automatique dans Zendesk Support pour lancer l\u2019anonymisation compl\u00e8te des num\u00e9ros.<\/p>\r\n<p>Suivez les \u00e9tapes ci-dessous :<\/p>\r\n<ol>\r\n\t<li>Acc\u00e9dez \u00e0 <strong>Admin Center &gt; Compte &gt; S\u00e9curit\u00e9 &gt; Param\u00e8tres suppl\u00e9mentaires &gt; d\u00e9sactivez la r\u00e9daction automatique<\/strong>.<\/li>\r\n<\/ol>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-10598 size-full\" title=\"Automatic Redaction\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Automatic-Redaction.png\" alt=\"Automatic Redaction\" width=\"1900\" height=\"758\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Automatic-Redaction.png 1900w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Automatic-Redaction-300x120.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Automatic-Redaction-1024x409.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Automatic-Redaction-768x306.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Automatic-Redaction-50x20.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Automatic-Redaction-1536x613.png 1536w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/><\/p>\r\n<ol start=\"2\">\r\n\t<li>Lancez ensuite l\u2019anonymisation du ticket comme d\u2019habitude.<\/li>\r\n\t<li>Enfin, v\u00e9rifiez le r\u00e9sultat. Le num\u00e9ro de carte de cr\u00e9dit est enti\u00e8rement anonymis\u00e9.<\/li>\r\n<\/ol>\r\n<p class=\"\u201dmt-3\u201d\"><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-6278 size-full\" title=\"Card Anonymizing GDPR\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-GDPR.png\" alt=\"Card Anonymizing GDPR\" width=\"758\" height=\"72\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-GDPR.png 1134w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-GDPR-300x29.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-GDPR-1024x98.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-GDPR-768x73.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2021\/09\/Card-Anonymizing-GDPR-50x5.png 50w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><\/p>","protected":false},"excerpt":{"rendered":"Si vous lisez cet article, vous savez probablement d\u00e9j\u00e0 comment Zendesk masque les &#8230;","protected":false},"author":25,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-6248","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Comment activer l\u2019anonymisation des num\u00e9ros de carte de cr\u00e9dit dans GDPR Compliance - GrowthDot<\/title>\n<meta name=\"description\" content=\"L\u2019anonymisation des cartes de cr\u00e9dit de Zendesk ne r\u00e9pond pas \u00e0 vos attentes ? 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