{"id":8123,"date":"2022-02-02T13:14:41","date_gmt":"2022-02-02T13:14:41","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=8123"},"modified":"2025-10-30T14:34:18","modified_gmt":"2025-10-30T14:34:18","slug":"how-to-find-anonymized-tickets-in-zendesk","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/","title":{"rendered":"Comment trouver les tickets anonymis\u00e9s dans Zendesk"},"content":{"rendered":"<p>Nous sommes s\u00fbrs que vous vous \u00eates souvent demand\u00e9 comment retrouver les tickets apr\u00e8s l\u2019anonymisation. Nous esp\u00e9rons donc que vous ne vous poserez plus jamais cette question, car nous avons invent\u00e9 un moyen pratique de les retrouver apr\u00e8s le processus d\u2019anonymisation. Voyons ensemble la s\u00e9quence d\u2019actions \u00e0 suivre.<\/p>\r\n<p>1. Tout d\u2019abord, <a href=\"https:\/\/growthdot.com\/help\/how-to-start-anonymizing-in-gdpr-compliance-for-zendesk\/\" target=\"_blank\" rel=\"noopener\">lancez l\u2019anonymisation<\/a> comme d\u2019habitude. Vous verrez le tag <strong>anonymized-[process id]<\/strong> une fois le processus termin\u00e9.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15619 size-full\" title=\"GDPR Process\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png\" alt=\"GDPR Process\" width=\"1808\" height=\"806\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png 1808w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process-300x134.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process-1024x456.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process-768x342.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process-50x22.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process-1536x685.png 1536w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process-400x178.png 400w\" sizes=\"(max-width: 1808px) 100vw, 1808px\" \/><\/p>\r\n<p>2. Ensuite, <strong>cliquez sur le tag<\/strong> et vous serez redirig\u00e9 vers la page de recherche, o\u00f9 le m\u00eame tag affichera les tickets anonymis\u00e9s.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-15620 size-full\" title=\"GDPR Tag id\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Tag-id.png\" alt=\"GDPR Tag id\" width=\"1299\" height=\"480\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Tag-id.png 1299w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Tag-id-300x111.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Tag-id-1024x378.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Tag-id-768x284.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Tag-id-50x18.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Tag-id-400x148.png 400w\" sizes=\"(max-width: 1299px) 100vw, 1299px\" \/><\/p>\r\n<p>Comme vous pouvez le voir, c\u2019est tr\u00e8s simple. Nous esp\u00e9rons que cet article vous a \u00e9t\u00e9 utile. <a href=\"\/contact-us\/\" onclick=\"event.preventDefault(); if( typeof window.loadZendeskChat == 'function') { window.loadZendeskChat(); } else { window.location.href = '\/contact-us\/' };\" class=\"chat-btn \" aria-label=\"Contact\"><span class=\"chat-btn-content\">Contact<\/span><\/a> notre \u00e9quipe de support si vous avez des questions ou des suggestions, nous serons ravis d\u2019\u00e9changer avec vous.<\/p>","protected":false},"excerpt":{"rendered":"Nous sommes s\u00fbrs que vous vous \u00eates souvent demand\u00e9 comment retrouver les tickets &#8230;","protected":false},"author":25,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-8123","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Comment trouver les tickets anonymis\u00e9s dans Zendesk - GrowthDot<\/title>\n<meta name=\"description\" content=\"Le probl\u00e8me de recherche des tickets anonymis\u00e9s dans GDPR Compliance est r\u00e9solu. Il vous suffit d\u00e9sormais d\u2019effectuer une seule action.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment trouver les tickets anonymis\u00e9s dans Zendesk\" \/>\n<meta property=\"og:description\" content=\"Le probl\u00e8me de recherche des tickets anonymis\u00e9s dans GDPR Compliance est r\u00e9solu. Il vous suffit d\u00e9sormais d\u2019effectuer une seule action.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/\" \/>\n<meta property=\"og:site_name\" content=\"GrowthDot\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GrowthDot\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-30T14:34:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@growthdot\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/\",\"url\":\"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/\",\"name\":\"Comment trouver les tickets anonymis\u00e9s dans Zendesk - GrowthDot\",\"isPartOf\":{\"@id\":\"https:\/\/growthdot.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png\",\"datePublished\":\"2022-02-02T13:14:41+00:00\",\"dateModified\":\"2025-10-30T14:34:18+00:00\",\"description\":\"Le probl\u00e8me de recherche des tickets anonymis\u00e9s dans GDPR Compliance est r\u00e9solu. Il vous suffit d\u00e9sormais d\u2019effectuer une seule action.\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/#primaryimage\",\"url\":\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png\",\"contentUrl\":\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/growthdot.com\/#website\",\"url\":\"https:\/\/growthdot.com\/\",\"name\":\"GrowthDot\",\"description\":\"Zendesk Customization, Apps, Themes and Help\",\"publisher\":{\"@id\":\"https:\/\/growthdot.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/growthdot.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/growthdot.com\/#organization\",\"name\":\"GrowthDot\",\"url\":\"https:\/\/growthdot.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/growthdot.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/08\/GrowthDot-Logo.png\",\"contentUrl\":\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/08\/GrowthDot-Logo.png\",\"width\":512,\"height\":512,\"caption\":\"GrowthDot\"},\"image\":{\"@id\":\"https:\/\/growthdot.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/GrowthDot\",\"https:\/\/x.com\/growthdot\",\"https:\/\/www.linkedin.com\/company\/growthdot-com\",\"https:\/\/www.youtube.com\/channel\/UCByyK9Qf1AM4oKL8E4gubZg\"],\"email\":\"contact@growthdot.com\",\"legalName\":\"GrowthDot\",\"description\":\"Zendesk Customization, Apps, Themes and Help\",\"contactPoint\":[{\"contactType\":\"customer service\",\"areaServed\":\"Worldwide\",\"availableLanguage\":[{\"@type\":\"Language\",\"name\":\"English\",\"alternateName\":\"en\"},{\"@type\":\"Language\",\"name\":\"Deutsch\",\"alternateName\":\"de\"},{\"@type\":\"Language\",\"name\":\"French\",\"alternateName\":\"fr\"},{\"@type\":\"Language\",\"name\":\"Spanish\",\"alternateName\":\"es\"},{\"@type\":\"Language\",\"name\":\"Portuguese\",\"alternateName\":\"pt\"}],\"@type\":\"ContactPoint\",\"email\":\"contact@growthdot.com\"}]}]}<\/script>","yoast_head_json":{"title":"[:en]How to find anonymized tickets in Zendesk[:fr]Comment trouver les tickets anonymis\u00e9s dans Zendesk[:de]Wie man anonymisierte Tickets in Zendesk findet[:es]C\u00f3mo encontrar los tickets anonimizados en Zendesk[:pb]Como encontrar tickets anonimizados no Zendesk[:] - GrowthDot","description":"Le probl\u00e8me de recherche des tickets anonymis\u00e9s dans GDPR Compliance est r\u00e9solu. Il vous suffit d\u00e9sormais d\u2019effectuer une seule action.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/","og_locale":"fr_FR","og_type":"article","og_title":"Comment trouver les tickets anonymis\u00e9s dans Zendesk","og_description":"Le probl\u00e8me de recherche des tickets anonymis\u00e9s dans GDPR Compliance est r\u00e9solu. Il vous suffit d\u00e9sormais d\u2019effectuer une seule action.","og_url":"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/","og_site_name":"GrowthDot","article_publisher":"https:\/\/www.facebook.com\/GrowthDot","article_modified_time":"2025-10-30T14:34:18+00:00","og_image":[{"url":"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@growthdot","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/","url":"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/","name":"Comment trouver les tickets anonymis\u00e9s dans Zendesk - GrowthDot","isPartOf":{"@id":"https:\/\/growthdot.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/#primaryimage"},"image":{"@id":"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/#primaryimage"},"thumbnailUrl":"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png","datePublished":"2022-02-02T13:14:41+00:00","dateModified":"2025-10-30T14:34:18+00:00","description":"Le probl\u00e8me de recherche des tickets anonymis\u00e9s dans GDPR Compliance est r\u00e9solu. Il vous suffit d\u00e9sormais d\u2019effectuer une seule action.","inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/growthdot.com\/fr\/help\/how-to-find-anonymized-tickets-in-zendesk\/#primaryimage","url":"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png","contentUrl":"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/02\/GDPR-Process.png"},{"@type":"WebSite","@id":"https:\/\/growthdot.com\/#website","url":"https:\/\/growthdot.com\/","name":"GrowthDot","description":"Zendesk Customization, Apps, Themes and Help","publisher":{"@id":"https:\/\/growthdot.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/growthdot.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/growthdot.com\/#organization","name":"GrowthDot","url":"https:\/\/growthdot.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/growthdot.com\/#\/schema\/logo\/image\/","url":"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/08\/GrowthDot-Logo.png","contentUrl":"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2023\/08\/GrowthDot-Logo.png","width":512,"height":512,"caption":"GrowthDot"},"image":{"@id":"https:\/\/growthdot.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/GrowthDot","https:\/\/x.com\/growthdot","https:\/\/www.linkedin.com\/company\/growthdot-com","https:\/\/www.youtube.com\/channel\/UCByyK9Qf1AM4oKL8E4gubZg"],"email":"contact@growthdot.com","legalName":"GrowthDot","description":"Zendesk Customization, Apps, Themes and Help","contactPoint":[{"contactType":"customer service","areaServed":"Worldwide","availableLanguage":[{"@type":"Language","name":"English","alternateName":"en"},{"@type":"Language","name":"Deutsch","alternateName":"de"},{"@type":"Language","name":"French","alternateName":"fr"},{"@type":"Language","name":"Spanish","alternateName":"es"},{"@type":"Language","name":"Portuguese","alternateName":"pt"}],"@type":"ContactPoint","email":"contact@growthdot.com"}]}]}},"_links":{"self":[{"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/comments?post=8123"}],"version-history":[{"count":0,"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8123\/revisions"}],"wp:attachment":[{"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/media?parent=8123"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=8123"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/growthdot.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=8123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}