{"id":9215,"date":"2022-06-15T10:46:30","date_gmt":"2022-06-15T10:46:30","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=9215"},"modified":"2025-11-06T17:51:11","modified_gmt":"2025-11-06T17:51:11","slug":"how-to-launch-processes-without-admin-rights-in-gdpr-compliance","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/fr\/help\/how-to-launch-processes-without-admin-rights-in-gdpr-compliance\/","title":{"rendered":"Comment lancer des processus sans droits d\u2019administrateur dans GDPR Compliance"},"content":{"rendered":"<p>Il peut arriver que les agents dans Zendesk ne puissent pas ex\u00e9cuter les processus GDPR et doivent attendre longtemps l\u2019approbation de l\u2019administrateur.<\/p>\r\n<p>Cependant, voici une <em>solution<\/em> pour optimiser ce flux de travail.<\/p>\r\n<p>Par exemple, vous souhaitez d\u00e9l\u00e9guer l\u2019<a href=\"https:\/\/growthdot.com\/help\/how-to-start-anonymizing-in-gdpr-compliance-for-zendesk\/\" target=\"_blank\" rel=\"noopener noreferrer\">anonymisation<\/a> ou la <a href=\"https:\/\/growthdot.com\/help\/how-to-delete-data-in-gdpr-compliance-for-zendesk\/\" target=\"_blank\" rel=\"noopener noreferrer\">suppression<\/a> des donn\u00e9es. Vous pouvez alors effectuer un param\u00e9trage sp\u00e9cifique et indiquer qui est autoris\u00e9 \u00e0 ex\u00e9cuter les processus GDPR sans votre confirmation.<\/p>\r\n<p>Pour effectuer ce param\u00e9trage, ouvrez l\u2019onglet <strong>Param\u00e8tres<\/strong> dans l\u2019application et assurez-vous d\u2019\u00eatre dans la section <strong>G\u00e9n\u00e9ral<\/strong>. Sur la page <strong>Param\u00e8tres g\u00e9n\u00e9raux<\/strong>, s\u00e9lectionnez les employ\u00e9s auxquels vous souhaitez accorder les droits d\u2019administrateur dans GDPR Compliance et agir au nom de l\u2019agent. D\u2019ailleurs, les agents disposant de permissions avanc\u00e9es peuvent \u00e9galement consulter les statistiques compl\u00e8tes sur la page <strong>Rapports<\/strong>.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-9749 size-full\" title=\"Configurer les droits des agents dans GDPR\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1.png\" alt=\"Configurer les droits des agents dans GDPR\" width=\"1844\" height=\"654\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1.png 1844w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-300x106.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-1024x363.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-768x272.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-50x18.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-1536x545.png 1536w\" sizes=\"(max-width: 1844px) 100vw, 1844px\" \/><\/p>\r\n<div class=\"alert alert-info\"><strong>Remarque :<\/strong> <em>Les agents ne peuvent lancer qu\u2019un processus de r\u00e9cup\u00e9ration sans ce param\u00e8tre<\/em>.<\/div>\r\n<p>C\u2019\u00e9tait assez simple mais tr\u00e8s utile, alors utilisez-le avec plaisir.<\/p>\r\n<p>Si vous avez des questions ou des suggestions, veuillez <a href=\"\/contact-us\/\" onclick=\"event.preventDefault(); if( typeof window.loadZendeskChat == 'function') { window.loadZendeskChat(); } else { window.location.href = '\/contact-us\/' };\" class=\"chat-btn \" aria-label=\"nous le faire savoir\"><span class=\"chat-btn-content\">nous le faire savoir<\/span><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"Il peut arriver que les agents dans Zendesk ne puissent pas ex\u00e9cuter les &#8230;","protected":false},"author":40,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-9215","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Comment lancer des processus sans droits d\u2019administrateur dans GDPR Compliance - 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