via Zendesk marketplace<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n
Manufacturing companies often handle tickets from customers, distributors, and internal teams. Kanban Pro provides a centralized, visual way to manage all requests.<\/p>\r\n <\/div>\r\n
Key Features for This Use Case<\/p>\r\n\r\n
See all tickets in one place.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Match ticket stages to your workflow.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Display only relevant tickets.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Collaborate across teams.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
Equipment maintenance and service requests require careful tracking across multiple stages. Kanban Pro helps visualize each step from request to resolution. You can ensure that nothing is overlooked.<\/p>\r\n <\/div>\r\n
Move tickets through maintenance stages.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Reflect real-time progress.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Separate boards for different service teams.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Track all requests at a glance.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
Delays in manufacturing support processes can impact operations and customer satisfaction. Kanban Pro makes it easy to identify where tickets are stuck and take action.<\/p>\r\n <\/div>\r\n
See how many tickets are in each stage.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Focus on urgent tasks.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Keep workflows moving efficiently.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Improve processes based on performance.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
Manufacturing workflows often require input from multiple teams: support, engineering, logistics, and more. Kanban Pro makes everyone stay aligned.<\/p>\r\n <\/div>\r\n
Enable team collaboration.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Assign tickets to specific agents or teams.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Monitor progress and updates.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Manage permissions for different users.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
Beyond customer support, manufacturing companies handle many internal processes: approvals, logistics coordination, and operational tasks. Structure these workflows visually with Kanban Pro.<\/p>\r\n <\/div>\r\n
Create boards for internal processes.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Focus on specific tasks or teams.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Adapt workflows to your needs.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Manage growing operations.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
Really useful app with a great Team behind it. We had requested some small changes to be made to the app and they were added within a month!<\/p>\r\n
Anonymous<\/p>\r\n
–<\/p>\r\n <\/div>\r\n <\/div>\r\n
This is really nice – clicking around Kanban Pro and it’s one of those apps where you install it and then you get on with your work, no friction.<\/p>\r\n
Nico B. Boyce<\/p>\r\n
Zendesk engineering services \u00b7 Al consultant<\/p>\r\n <\/div>\r\n <\/div>\r\n
Bring clarity, speed, and structure to your manufacturing workflows with visual ticket management.<\/p>\r\n Start your 7-day free trial today<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n \r\n \r\n \r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n Vue d’ensemble<\/a>\r\n <\/li>\r\n \r\n Tarifs<\/a>\r\n <\/li>\r\n \r\n Cas d’usage<\/a>\r\n <\/li>\r\n \r\n Avis<\/a>\r\n <\/li>\r\n <\/ul>\r\n \r\n Installer<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/nav>\r\n<\/div>\r\n\r\n\r\n \r\n \r\n \r\n Kanban Pro pour l’industrie manufacturi\u00e8re\r\n <\/h1>\r\n \r\n Visualisez votre workflow de support et r\u00e9solvez les tickets plus rapidement<\/span>\r\n <\/div>\r\n \r\n Transformez la gestion des tickets Zendesk en un processus clair et visuel.\r\n <\/p>\r\n Avec Kanban Pro for Zendesk<\/strong>, les entreprises manufacturi\u00e8res peuvent organiser les tickets, suivre la progression en temps r\u00e9el et am\u00e9liorer la collaboration entre les \u00e9quipes de support et d’op\u00e9rations.<\/p>\r\n \r\n D\u00e9marrer l’essai gratuit<\/a>\r\n R\u00e9server une d\u00e9mo<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n \r\n <\/picture>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n Adopt\u00e9 par les entreprises manufacturi\u00e8res<\/h2>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n \r\n <\/picture>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n <\/picture>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n <\/picture>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n \r\n \r\n \r\n Le d\u00e9fi<\/span>\r\n Des tonnes de tickets sont difficiles \u00e0 suivre<\/h2>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n <\/svg>\r\n \r\n Visibilit\u00e9 limit\u00e9e de la progression des tickets<\/h3>\r\n Les vues de tickets traditionnelles rendent difficile la compr\u00e9hension du statut actuel des demandes, notamment entre plusieurs \u00e9quipes et d\u00e9partements.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n <\/svg>\r\n \r\n Gestion de volumes \u00e9lev\u00e9s de demandes<\/h3>\r\n Les fabricants re\u00e7oivent des tickets relatifs aux commandes, probl\u00e8mes techniques, maintenance et logistique. Sans workflow structur\u00e9, les tickets peuvent facilement \u00eatre manqu\u00e9s ou retard\u00e9s.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n <\/svg>\r\n \r\n Manque de coordination entre les \u00e9quipes<\/h3>\r\n Les \u00e9quipes support, op\u00e9rations et techniques travaillent souvent s\u00e9par\u00e9ment, entra\u00eenant des retards dans la r\u00e9solution des probl\u00e8mes et un manque de transparence.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n <\/svg>\r\n \r\n Goulots d’\u00e9tranglement dans les processus<\/h3>\r\n Sans vue d’ensemble claire, il est difficile d’identifier o\u00f9 les tickets se bloquent, ralentissant les temps de r\u00e9solution et impactant la satisfaction client.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n <\/span>\r\n \r\n \r\n Pourquoi cette application fonctionne pour cette industrie<\/span>\r\n Vue d’ensemble de la solution pour chaque d\u00e9fi<\/h2>\r\n <\/div>\r\n \r\n \r\n Tableau Kanban visuel pour une transparence totale<\/h3>\r\n Visualisez tous les tickets sous forme de cartes sur un tableau Kanban. Chaque colonne repr\u00e9sente une \u00e9tape de votre workflow, vous donnant une visibilit\u00e9 instantan\u00e9e sur la progression des tickets.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n Gestion des tickets par glisser-d\u00e9poser<\/h3>\r\n D\u00e9placez facilement les tickets entre les \u00e9tapes pour refl\u00e9ter les mises \u00e0 jour en temps r\u00e9el et garder les workflows organis\u00e9s.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n Tableaux personnalis\u00e9s pour diff\u00e9rentes op\u00e9rations<\/h3>\r\n Cr\u00e9ez des tableaux pour le support, la maintenance, la logistique ou les demandes internes, adapt\u00e9s \u00e0 vos processus manufacturiers.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n Collaboration et responsabilit\u00e9 am\u00e9lior\u00e9es<\/h3>\r\n Assurez l’alignement des \u00e9quipes en visualisant la propri\u00e9t\u00e9, les priorit\u00e9s et les charges de travail.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n \r\n <\/span>\r\n \r\n \r\n \r\n Besoin d’un meilleur contr\u00f4le sur votre workflow de support ?<\/h2>\r\n \r\n \r\n \r\n \r\n \r\n \r\n <\/g>\r\n \r\n \r\n \r\n <\/clipPath>\r\n <\/defs>\r\n <\/svg>\r\n Tableau Kanban visuel<\/span>\r\n <\/div>\r\n\r\n \r\n
\r\n Transformez la gestion des tickets Zendesk en un processus clair et visuel.\r\n <\/p>\r\n
Avec Kanban Pro for Zendesk<\/strong>, les entreprises manufacturi\u00e8res peuvent organiser les tickets, suivre la progression en temps r\u00e9el et am\u00e9liorer la collaboration entre les \u00e9quipes de support et d’op\u00e9rations.<\/p>\r\n \r\n D\u00e9marrer l’essai gratuit<\/a>\r\n R\u00e9server une d\u00e9mo<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n \r\n <\/picture>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n Adopt\u00e9 par les entreprises manufacturi\u00e8res<\/h2>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n \r\n <\/picture>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n <\/picture>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n <\/picture>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n \r\n \r\n \r\n Le d\u00e9fi<\/span>\r\n Des tonnes de tickets sont difficiles \u00e0 suivre<\/h2>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n <\/svg>\r\n \r\n Visibilit\u00e9 limit\u00e9e de la progression des tickets<\/h3>\r\n Les vues de tickets traditionnelles rendent difficile la compr\u00e9hension du statut actuel des demandes, notamment entre plusieurs \u00e9quipes et d\u00e9partements.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n <\/svg>\r\n \r\n Gestion de volumes \u00e9lev\u00e9s de demandes<\/h3>\r\n Les fabricants re\u00e7oivent des tickets relatifs aux commandes, probl\u00e8mes techniques, maintenance et logistique. Sans workflow structur\u00e9, les tickets peuvent facilement \u00eatre manqu\u00e9s ou retard\u00e9s.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n <\/svg>\r\n \r\n Manque de coordination entre les \u00e9quipes<\/h3>\r\n Les \u00e9quipes support, op\u00e9rations et techniques travaillent souvent s\u00e9par\u00e9ment, entra\u00eenant des retards dans la r\u00e9solution des probl\u00e8mes et un manque de transparence.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n <\/svg>\r\n \r\n Goulots d’\u00e9tranglement dans les processus<\/h3>\r\n Sans vue d’ensemble claire, il est difficile d’identifier o\u00f9 les tickets se bloquent, ralentissant les temps de r\u00e9solution et impactant la satisfaction client.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n <\/span>\r\n \r\n \r\n Pourquoi cette application fonctionne pour cette industrie<\/span>\r\n Vue d’ensemble de la solution pour chaque d\u00e9fi<\/h2>\r\n <\/div>\r\n \r\n \r\n Tableau Kanban visuel pour une transparence totale<\/h3>\r\n Visualisez tous les tickets sous forme de cartes sur un tableau Kanban. Chaque colonne repr\u00e9sente une \u00e9tape de votre workflow, vous donnant une visibilit\u00e9 instantan\u00e9e sur la progression des tickets.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n Gestion des tickets par glisser-d\u00e9poser<\/h3>\r\n D\u00e9placez facilement les tickets entre les \u00e9tapes pour refl\u00e9ter les mises \u00e0 jour en temps r\u00e9el et garder les workflows organis\u00e9s.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n Tableaux personnalis\u00e9s pour diff\u00e9rentes op\u00e9rations<\/h3>\r\n Cr\u00e9ez des tableaux pour le support, la maintenance, la logistique ou les demandes internes, adapt\u00e9s \u00e0 vos processus manufacturiers.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n Collaboration et responsabilit\u00e9 am\u00e9lior\u00e9es<\/h3>\r\n Assurez l’alignement des \u00e9quipes en visualisant la propri\u00e9t\u00e9, les priorit\u00e9s et les charges de travail.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n \r\n <\/span>\r\n \r\n \r\n \r\n Besoin d’un meilleur contr\u00f4le sur votre workflow de support ?<\/h2>\r\n \r\n \r\n \r\n \r\n \r\n \r\n <\/g>\r\n \r\n \r\n \r\n <\/clipPath>\r\n <\/defs>\r\n <\/svg>\r\n Tableau Kanban visuel<\/span>\r\n <\/div>\r\n\r\n \r\n
Les vues de tickets traditionnelles rendent difficile la compr\u00e9hension du statut actuel des demandes, notamment entre plusieurs \u00e9quipes et d\u00e9partements.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
Les fabricants re\u00e7oivent des tickets relatifs aux commandes, probl\u00e8mes techniques, maintenance et logistique. Sans workflow structur\u00e9, les tickets peuvent facilement \u00eatre manqu\u00e9s ou retard\u00e9s.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
Les \u00e9quipes support, op\u00e9rations et techniques travaillent souvent s\u00e9par\u00e9ment, entra\u00eenant des retards dans la r\u00e9solution des probl\u00e8mes et un manque de transparence.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
Sans vue d’ensemble claire, il est difficile d’identifier o\u00f9 les tickets se bloquent, ralentissant les temps de r\u00e9solution et impactant la satisfaction client.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n
Visualisez tous les tickets sous forme de cartes sur un tableau Kanban. Chaque colonne repr\u00e9sente une \u00e9tape de votre workflow, vous donnant une visibilit\u00e9 instantan\u00e9e sur la progression des tickets.<\/p>\r\n <\/div>\r\n <\/div>\r\n
D\u00e9placez facilement les tickets entre les \u00e9tapes pour refl\u00e9ter les mises \u00e0 jour en temps r\u00e9el et garder les workflows organis\u00e9s.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Cr\u00e9ez des tableaux pour le support, la maintenance, la logistique ou les demandes internes, adapt\u00e9s \u00e0 vos processus manufacturiers.<\/p>\r\n <\/div>\r\n <\/div>\r\n
Assurez l’alignement des \u00e9quipes en visualisant la propri\u00e9t\u00e9, les priorit\u00e9s et les charges de travail.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n