{"id":10231,"date":"2022-09-13T10:55:01","date_gmt":"2022-09-13T10:55:01","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=10231"},"modified":"2025-11-06T18:34:08","modified_gmt":"2025-11-06T18:34:08","slug":"deactivate-automations","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/pb\/help\/deactivate-automations\/","title":{"rendered":"Desative todas as automa\u00e7\u00f5es de GDPR antes de desativar ou excluir o aplicativo"},"content":{"rendered":"<p>O recurso de automa\u00e7\u00e3o do GDPR Compliance pode melhorar significativamente a exclus\u00e3o ou anonimiza\u00e7\u00e3o de dados no <a href=\"https:\/\/growthdot.com\/zendesk-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">Zendesk<\/a>. No entanto, existe uma regra que voc\u00ea deve seguir se n\u00e3o quiser perder acidentalmente os dados dos seus clientes.<\/p>\r\n \r\n<p><em>Ent\u00e3o, qual \u00e9 o ponto?<\/em><\/p>\r\n \r\n<p>\u00c9 melhor <strong>desativar todas as automa\u00e7\u00f5es ativas<\/strong> que excluem ou anonimizam dados do Zendesk para evitar a exclus\u00e3o adicional de dados na plataforma. Essa regra se aplica aos casos <strong>em que voc\u00ea deseja desativar ou remover o aplicativo GDPR Compliance<\/strong>.<\/p>\r\n \r\n<p>Para fazer isso, abra a p\u00e1gina <strong>Automa\u00e7\u00f5es GDPR<\/strong> no painel de controle \u00e0 esquerda. Em seguida, encontre e clique no <strong>\u00edcone de Pausa<\/strong> (<em>desativador<\/em>) em frente a cada automa\u00e7\u00e3o.<\/p>\r\n \r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-14910 size-full\" title=\"Desativar automa\u00e7\u00e3o\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation.png\" alt=\"Desativar automa\u00e7\u00e3o\" width=\"1838\" height=\"1005\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation.png 1838w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-300x164.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-1024x560.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-768x420.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-50x27.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-1536x840.png 1536w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation-400x219.png 400w\" sizes=\"(max-width: 1838px) 100vw, 1838px\" \/><\/p>\r\n \r\n<p><a href=\"\/contact-us\/\" onclick=\"event.preventDefault(); if( typeof window.loadZendeskChat == 'function') { window.loadZendeskChat(); } else { window.location.href = '\/contact-us\/' };\" class=\"chat-btn \" aria-label=\"Entre em contato com nossa equipe de suporte\"><span class=\"chat-btn-content\">Entre em contato com nossa equipe de suporte<\/span><\/a> se voc\u00ea ainda tiver d\u00favidas, sugest\u00f5es ou precisar de ajuda.<\/p>","protected":false},"excerpt":{"rendered":"O recurso de automa\u00e7\u00e3o do GDPR Compliance pode melhorar significativamente a exclus\u00e3o ou &#8230;","protected":false},"author":40,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-10231","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Desative todas as automa\u00e7\u00f5es de GDPR antes de desativar ou excluir o aplicativo - GrowthDot<\/title>\n<meta name=\"description\" content=\"Deseja desativar ou excluir o aplicativo? Por favor, desative todas as automa\u00e7\u00f5es do aplicativo se voc\u00ea n\u00e3o tiver certeza sobre o uso futuro do GDPR Compliance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/growthdot.com\/pb\/help\/deactivate-automations\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Desative todas as automa\u00e7\u00f5es de GDPR antes de desativar ou excluir o aplicativo\" \/>\n<meta property=\"og:description\" content=\"Deseja desativar ou excluir o aplicativo? Por favor, desative todas as automa\u00e7\u00f5es do aplicativo se voc\u00ea n\u00e3o tiver certeza sobre o uso futuro do GDPR Compliance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/growthdot.com\/pb\/help\/deactivate-automations\/\" \/>\n<meta property=\"og:site_name\" content=\"GrowthDot\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GrowthDot\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-06T18:34:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@growthdot\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/growthdot.com\/pb\/help\/deactivate-automations\/\",\"url\":\"https:\/\/growthdot.com\/pb\/help\/deactivate-automations\/\",\"name\":\"Desative todas as automa\u00e7\u00f5es de GDPR antes de desativar ou excluir o aplicativo - GrowthDot\",\"isPartOf\":{\"@id\":\"https:\/\/growthdot.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/growthdot.com\/pb\/help\/deactivate-automations\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/growthdot.com\/pb\/help\/deactivate-automations\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/07\/Deactivate-Automation.png\",\"datePublished\":\"2022-09-13T10:55:01+00:00\",\"dateModified\":\"2025-11-06T18:34:08+00:00\",\"description\":\"Deseja desativar ou excluir o aplicativo? 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