{"id":13920,"date":"2024-04-09T14:28:39","date_gmt":"2024-04-09T14:28:39","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=13920"},"modified":"2025-11-10T18:25:42","modified_gmt":"2025-11-10T18:25:42","slug":"how-long-does-the-deletion-and-anonymization-process-take","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/pb\/help\/how-long-does-the-deletion-and-anonymization-process-take\/","title":{"rendered":"Quanto tempo leva o processo de exclus\u00e3o e anonimiza\u00e7\u00e3o no GDPR Compliance?"},"content":{"rendered":"<p>Frequentemente recebemos perguntas sobre a dura\u00e7\u00e3o m\u00e9dia dos processos em nosso aplicativo GDPR Compliance. Este artigo tem como objetivo explicar os principais fatores que influenciam o tempo necess\u00e1rio para anonimizar e excluir dados.<\/p>\r\n<h2>Fatores gerais<\/h2>\r\n<ul>\r\n\t<li><strong>Volume de dados:<\/strong> A quantidade de dados processados determina significativamente a dura\u00e7\u00e3o do processo. Conjuntos de dados maiores naturalmente exigem mais tempo para anonimiza\u00e7\u00e3o ou exclus\u00e3o do que conjuntos menores.<\/li>\r\n\t<li><strong>Tipo de dados:<\/strong> Processar solicita\u00e7\u00f5es de usu\u00e1rios pode levar um pouco mais de tempo do que processar tickets, devido a etapas de recupera\u00e7\u00e3o adicionais e subprocessos envolvidos.<\/li>\r\n\t<li><strong>Prefer\u00eancias de processo:<\/strong> Diferentes prefer\u00eancias de processo podem afetar a dura\u00e7\u00e3o do processo. Por exemplo, optar por anonimizar apenas informa\u00e7\u00f5es pessoais dentro dos coment\u00e1rios, em vez de todo o coment\u00e1rio, pode gerar diferen\u00e7as na velocidade do processo.<\/li>\r\n<\/ul>\r\n<div class=\"alert alert-primary\">Observe que o n\u00famero e o tamanho dos anexos n\u00e3o afetam a velocidade de processamento.<\/div>\r\n<p>Vamos analisar mais detalhadamente os processos de anonimiza\u00e7\u00e3o e exclus\u00e3o, mostrando como cada fator influencia a dura\u00e7\u00e3o.<\/p>\r\n<h2>Anonimiza\u00e7\u00e3o<\/h2>\r\n<p>A anonimiza\u00e7\u00e3o envolve ocultar dados pessoais mantendo a integridade das informa\u00e7\u00f5es do ticket. A velocidade desse processo depende de v\u00e1rios fatores:<\/p>\r\n<ul>\r\n\t<li><strong>Prefer\u00eancias de anonimiza\u00e7\u00e3o:<\/strong> Escolher entre anonimiza\u00e7\u00e3o parcial (anonimizar apenas informa\u00e7\u00f5es pessoais, como nomes, e-mails, telefones e n\u00fameros de cart\u00e3o dentro dos coment\u00e1rios) e anonimiza\u00e7\u00e3o completa (anonimizar coment\u00e1rios inteiros) impacta diretamente a dura\u00e7\u00e3o do processo.<\/li>\r\n\t<li><strong>N\u00famero e tamanho dos coment\u00e1rios:<\/strong> O volume e o comprimento dos coment\u00e1rios desempenham um papel crucial no aumento ou redu\u00e7\u00e3o do tempo necess\u00e1rio para anonimiza\u00e7\u00e3o.<\/li>\r\n\t<li><strong>Prefer\u00eancias adicionais:<\/strong> Prefer\u00eancias como desvincular solicitantes e criar notas internas podem prolongar o processo. O n\u00famero de campos personalizados, grupos e formul\u00e1rios tamb\u00e9m tem efeito, embora em menor grau.<\/li>\r\n<\/ul>\r\n<p>Nosso teste mostrou que a anonimiza\u00e7\u00e3o completa dos coment\u00e1rios \u00e9 <strong>40% mais r\u00e1pida<\/strong> do que a anonimiza\u00e7\u00e3o parcial das informa\u00e7\u00f5es sens\u00edveis.<\/p>\r\n<div class=\"alert alert-warning\"><strong>Importante!<\/strong> Os tempos fornecidos neste artigo s\u00e3o aproximados e podem variar dependendo de fatores como subdom\u00ednio, carga do sistema, recursos dispon\u00edveis e outros.<\/div>\r\n<div class=\"table-responsive\">\r\n<table class=\"table align-middle\">\r\n<thead>\r\n<tr>\r\n<td><strong>Solicita\u00e7\u00e3o GDPR<\/strong><\/td>\r\n<td><strong>Tipo de lista<\/strong><\/td>\r\n<td><strong>N\u00famero de tickets<\/strong><\/td>\r\n<td><strong>Prefer\u00eancias de processo<\/strong><\/td>\r\n<td><strong>Tempo<\/strong><\/td>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td>Anonimiza\u00e7\u00e3o<\/td>\r\n<td>Lista de tickets<\/td>\r\n<td>500<\/td>\r\n<td>Anonimiza\u00e7\u00e3o completa<\/td>\r\n<td>~13 min<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Anonimiza\u00e7\u00e3o<\/td>\r\n<td>Lista de tickets<\/td>\r\n<td>500<\/td>\r\n<td>Anonimiza\u00e7\u00e3o parcial<\/td>\r\n<td>~22 min<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\r\n<p>O cen\u00e1rio de anonimiza\u00e7\u00e3o mais lento observado em nossos testes envolveu a anonimiza\u00e7\u00e3o de cinco usu\u00e1rios com 100 tickets cada, com anonimiza\u00e7\u00e3o parcial dos coment\u00e1rios e prefer\u00eancias ativadas \u201cDesvincular solicitante\u201d e \u201cCriar nota interna\u201d.<\/p>\r\n<h2>Exclus\u00e3o<\/h2>\r\n<p>Nossos testes revelaram as seguintes dura\u00e7\u00f5es para exclus\u00e3o de tickets:<\/p>\r\n<div class=\"table-responsive\">\r\n<table class=\"table align-middle\">\r\n<thead>\r\n<tr>\r\n<td><strong>Solicita\u00e7\u00e3o GDPR<\/strong><\/td>\r\n<td><strong>Tipo de lista<\/strong><\/td>\r\n<td><strong>N\u00famero de tickets<\/strong><\/td>\r\n<td><strong>Prefer\u00eancias de processo<\/strong><\/td>\r\n<td><strong>Tempo<\/strong><\/td>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td>Exclus\u00e3o<\/td>\r\n<td>Lista de tickets<\/td>\r\n<td>500<\/td>\r\n<td>Incluindo usu\u00e1rios<\/td>\r\n<td>~10 min<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Exclus\u00e3o<\/td>\r\n<td>Lista de tickets<\/td>\r\n<td>1000<\/td>\r\n<td>Incluindo usu\u00e1rios<\/td>\r\n<td>~20 min<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\r\n<p>Vale ressaltar que excluir listas de usu\u00e1rios, incluindo tickets associados, pode aumentar ligeiramente a dura\u00e7\u00e3o do processo em compara\u00e7\u00e3o com excluir apenas os tickets. No entanto, a efici\u00eancia geral do nosso processo de exclus\u00e3o garante uma gest\u00e3o de dados em tempo h\u00e1bil e em conformidade com os requisitos do GDPR. Como voc\u00ea pode ver, fornecer tempos absolutos para processos de anonimiza\u00e7\u00e3o e exclus\u00e3o \u00e9 desafiador devido \u00e0s vari\u00e1veis mencionadas acima. No entanto, compreender os fatores influentes ajuda a estimar a dura\u00e7\u00e3o de forma mais eficaz. Se tiver alguma d\u00favida, sinta-se \u00e0 vontade para <a href=\"\/contact-us\/\" onclick=\"event.preventDefault(); if( typeof window.loadZendeskChat == 'function') { window.loadZendeskChat(); } else { window.location.href = '\/contact-us\/' };\" class=\"chat-btn \" aria-label=\"entrar em contato com nossa equipe de suporte\"><span class=\"chat-btn-content\">entrar em contato com nossa equipe de suporte<\/span><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"Frequentemente recebemos perguntas sobre a dura\u00e7\u00e3o m\u00e9dia dos processos em nosso aplicativo GDPR &#8230;","protected":false},"author":48,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-13920","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Quanto tempo leva o processo de exclus\u00e3o e anonimiza\u00e7\u00e3o no GDPR Compliance? - GrowthDot<\/title>\n<meta name=\"description\" content=\"Explore o tempo necess\u00e1rio para os processos de exclus\u00e3o e anonimiza\u00e7\u00e3o em nosso aplicativo GDPR Compliance, identificando os principais fatores que influenciam.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/growthdot.com\/pb\/help\/how-long-does-the-deletion-and-anonymization-process-take\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quanto tempo leva o processo de exclus\u00e3o e anonimiza\u00e7\u00e3o no GDPR Compliance?\" \/>\n<meta property=\"og:description\" content=\"Explore o tempo necess\u00e1rio para os processos de exclus\u00e3o e anonimiza\u00e7\u00e3o em nosso aplicativo GDPR Compliance, identificando os principais fatores que influenciam.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/growthdot.com\/pb\/help\/how-long-does-the-deletion-and-anonymization-process-take\/\" \/>\n<meta property=\"og:site_name\" content=\"GrowthDot\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GrowthDot\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-10T18:25:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@growthdot\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/growthdot.com\/pb\/help\/how-long-does-the-deletion-and-anonymization-process-take\/\",\"url\":\"https:\/\/growthdot.com\/pb\/help\/how-long-does-the-deletion-and-anonymization-process-take\/\",\"name\":\"Quanto tempo leva o processo de exclus\u00e3o e anonimiza\u00e7\u00e3o no GDPR Compliance? 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