{"id":9215,"date":"2022-06-15T10:46:30","date_gmt":"2022-06-15T10:46:30","guid":{"rendered":"https:\/\/growthdot.com\/?post_type=ht_kb&#038;p=9215"},"modified":"2025-11-06T17:51:11","modified_gmt":"2025-11-06T17:51:11","slug":"how-to-launch-processes-without-admin-rights-in-gdpr-compliance","status":"publish","type":"ht_kb","link":"https:\/\/growthdot.com\/pb\/help\/how-to-launch-processes-without-admin-rights-in-gdpr-compliance\/","title":{"rendered":"Como iniciar processos sem direitos de administrador no GDPR Compliance"},"content":{"rendered":"<p>Podem ocorrer situa\u00e7\u00f5es em que os agentes no Zendesk n\u00e3o conseguem executar processos de GDPR e precisam esperar muito tempo pela aprova\u00e7\u00e3o do administrador.<\/p>\r\n<p>No entanto, aqui est\u00e1 uma <em>solu\u00e7\u00e3o<\/em> para otimizar esse fluxo de trabalho.<\/p>\r\n<p>Por exemplo, voc\u00ea quer delegar a <a href=\"https:\/\/growthdot.com\/help\/how-to-start-anonymizing-in-gdpr-compliance-for-zendesk\/\" target=\"_blank\" rel=\"noopener noreferrer\">anonimiza\u00e7\u00e3o<\/a> ou a <a href=\"https:\/\/growthdot.com\/help\/how-to-delete-data-in-gdpr-compliance-for-zendesk\/\" target=\"_blank\" rel=\"noopener noreferrer\">exclus\u00e3o<\/a> de dados. Assim, \u00e9 poss\u00edvel fazer uma configura\u00e7\u00e3o espec\u00edfica e indicar quem pode executar processos de GDPR sem sua confirma\u00e7\u00e3o.<\/p>\r\n<p>Para fazer essa configura\u00e7\u00e3o, abra a guia <strong>Configura\u00e7\u00f5es<\/strong> no aplicativo e certifique-se de estar na se\u00e7\u00e3o <strong>Geral<\/strong>. Na p\u00e1gina de <strong>Configura\u00e7\u00f5es Gerais<\/strong>, selecione os funcion\u00e1rios que voc\u00ea deseja conceder direitos de administrador no GDPR Compliance e que possam agir em nome do agente. Al\u00e9m disso, agentes com permiss\u00f5es avan\u00e7adas tamb\u00e9m podem visualizar estat\u00edsticas completas na p\u00e1gina de <strong>Relat\u00f3rios<\/strong>.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"zoom-default alignnone wp-image-9749 size-full\" title=\"Configurar direitos dos agentes no GDPR\" src=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1.png\" alt=\"Configurar direitos dos agentes no GDPR\" width=\"1844\" height=\"654\" srcset=\"https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1.png 1844w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-300x106.png 300w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-1024x363.png 1024w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-768x272.png 768w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-50x18.png 50w, https:\/\/growthdot.com\/wp-content\/uploads\/sites\/14\/2022\/06\/Configure-Agents-Rights-In-GDPR-1-1536x545.png 1536w\" sizes=\"(max-width: 1844px) 100vw, 1844px\" \/><\/p>\r\n<div class=\"alert alert-info\"><strong>Observa\u00e7\u00e3o:<\/strong> <em>Os agentes s\u00f3 podem iniciar um processo de recupera\u00e7\u00e3o sem essa configura\u00e7\u00e3o<\/em>.<\/div>\r\n<p>Foi bem simples, mas muito pr\u00e1tico \u2014 use com prazer.<\/p>\r\n<p>Se voc\u00ea tiver alguma d\u00favida ou sugest\u00e3o, <a href=\"\/contact-us\/\" onclick=\"event.preventDefault(); if( typeof window.loadZendeskChat == 'function') { window.loadZendeskChat(); } else { window.location.href = '\/contact-us\/' };\" class=\"chat-btn \" aria-label=\"entre em contato conosco\"><span class=\"chat-btn-content\">entre em contato conosco<\/span><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"Podem ocorrer situa\u00e7\u00f5es em que os agentes no Zendesk n\u00e3o conseguem executar processos &#8230;","protected":false},"author":40,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-9215","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-gdpr-compliance"],"yoast_head":"<title>Como iniciar processos sem direitos de administrador no GDPR Compliance - 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