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  • Customer Support

Customer Self-Service: What is It, Examples, and Tips

The heart of any business is customers. But not just customers, but happy customers. Who…

  • Sales

14 Blogs for Sales: How to Stay Agile and Advanced

Every day there are published millions of posts on the Internet, and it becomes challenging…

  • Marketing

Top 10 Conversion rate optimization tools

Digital marketing is a strict industry that requires practical tools to achieve great results and…

  • Customer Support

Holiday Season Customer Service: 4 Ways to Make it Right

Holiday time is not only about searching and wrapping gifts, watching festive movies, eating special…

  • Customer Support

Why Proactive Customer Service is the Next Era in Customer Support

As technology has progressed and developed further and further, it has allowed for the industries…

  • Marketing

7 Marketing Automation Tools for Innovative Performance

Despite being one of the driving forces of the business, the marketing process runs via…

  • Marketing

Effective Marketing Analytics Tools You Can Afford

It’s a commonly shared misconception that marketing analytics and web analytics are synonyms and denote…

  • Marketing

Email Marketing Best Practices: Do's and Don'ts

No doubt, you’re aware of the fact that email marketing is a powerful means to…

  • Marketing

Email Bounce Rate Essentials: How it’s Calculated

If you are working in the marketing industry, then you undoubtedly heard someone mentioning the…