Blog

  • News

What’s new in Proactive Campaigns for Zendesk?

Proactive Campaigns app for Zendesk Support is an advanced bulk email sender. It helps manage…

  • Customer Support

Holiday Season Customer Service: 4 Ways to Make it Right

Holiday time is not only about searching and wrapping gifts, watching festive movies, eating special…

  • Customer Support

Why Proactive Customer Service is the Next Era in Customer Support

As technology has progressed and developed further and further, it has allowed for the industries…

  • Marketing

7 Marketing Automation Tools for Innovative Performance

Despite being one of the driving forces of the business, the marketing process runs via…

  • News

Email Campaign Reports - A Marvelous Update in Proactive Campaigns for Zendesk

As a Proactive Campaigns user, you might already know that you can track the email…

  • Marketing

Effective Marketing Analytics Tools You Can Afford

It’s a commonly shared misconception that marketing analytics and web analytics are synonyms and denote…

  • Marketing

Email Marketing Best Practices: Do's and Don'ts

No doubt, you’re aware of the fact that email marketing is a powerful means to…

  • Marketing

Email Bounce Rate Essentials: How it’s Calculated

If you are working in the marketing industry, then you undoubtedly heard someone mentioning the…

  • News

Ticket List Anonymizing is Available - GDPR Compliance

Anonymizing from a separate ticket is not always convenient when it comes to processing thousands…