Bespoke Zendesk implementation, consulting, and customization
Our GrowthDot team will polish your every step on the way to a great Zendesk experience. We will lead you through Zendesk import and implementation, perform consulting or team onboarding processes, customize your help center, or create a robust integration.
You only have to choose what is missing on your journey to using Zendesk to the max. Our responsibility is to provide a quality solution in just a few days.
Zendesk services that rock
Complete system implementation
If you don’t have time to learn Zendesk intricacies to adjust them to your business needs, worry not. We have all the necessary tools on our side.
Regardless of your company size and industry, GrowthDot will take care of the whole configuration process so that you can get full use of Zendesk.Zendesk implementation
Step-by-step training and consulting
Take advantage of the quality training and onboarding systems to understand Zendesk quickly and effortlessly. As official Zendesk partners, our team is rich in experience with both Support and Guide products.
We will make sure that your team is educated enough to keep up with the best quality and maintain high productivity using Zendesk.Training and onboarding
Customer-friendly help center designs
Friendly Help Center experience is key for acquiring and retaining customers. With GrowthDot, you can easily implement an off-the-rack theme for your Zendesk Guide or order a fully-customized one.
Let us make full use of our designer superpowers and perfectly tailor your help center to your unique business needs.Help center customization
Custom app development
If you feel that there are some opportunities missing in Zendesk features, there’s a list of ready-to-use integrations for various purposes. If it’s still not a good fit, we’ll configure an application of any complexity for you - both native and custom solutions.Zendesk plugins by GrowthDotCustom apps
Quick and safe data import and export
Fast, quality, and secure data migration is also a reality with GrowthDot! Transfer data from and to Zendesk, Freshdesk, Help Scout, and other help desks with an experienced team on board. Import from a CSV file or a database is not a problem, too!Zendesk data import
Our satisfied customers
- We have had our help centre customised to our requirement and I can say they have done a great job. Their approach has been professional and we will definitely consider them for our Wallboards and reporting requirements. I would like to thank Ira Haida for all the support for our project.
- The app is a great help to work GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.
- It does exactly what it says it will do, and there is now HTML support. It fills a gap in Zendesk's features that otherwise would require both a very expensive feature (customer lists) and a third party app like Mailchimp. I'm very happy with this app so far.