Bespoke Zendesk customization, design & extended functionality
Get anything from off-the-rack templates to customization of any complication for your Zendesk Guide Help Center and Zendesk Support.
Customize the theme yourself or let the professionals handle it and provide a solution perfect for your needs.
Featured Zendesk products
Email Tracking for ZendeskZENDESK SUPPORT ADDON
As soon as an email is opened, Email Tracking updates a custom field connected to the ticket and add a note with corresponding information.
Email Tracking does all the job for you! Just sit back and analyze the data.
Proactive CampaignsZENDESK SUPPORT ADDON
Whenever you need to share some information just create a list, write your email and send it when ready! It`s as simple as that.
Zendesk will create a new ticket for each email and track all replies.
Create a user-friendly Help Center experience
For those who just start out with their Zendesk project, it can be difficult to manage the Help Center alone. As a Zendesk partner with years of experience, we can save you months of work. We will help you organize and customize everything according to your requirements to make your Help Center customer-friendly indeed.
SaaS and third-party srervices integrations
Software should work together. Integrations with payment systems, task and time trackers - anything you need to boost the effectiveness of your workflow. We are able to configure native integrations and create custom ones.
CRM and Sales processes implementations
Sometimes the functional side of Zendesk alone is not enough to show the full set of possibilities that your company has. In this case, we can help to bring in numerous CRM and Sales processes into your Zendesk support.
Business reporting custom dashboards
Dashboard organization in your Zendesk account can be adapted according to your needs. Create and manage the custom dashboards for your database with our help.
Custom applications and development
Do you feel that your Zendesk support could provide better service but there are some additional opportunities missing? Just let us customize applications and develop additional features exclusively for your account.
Data migration from over 400 sources
Successfully and safely migrate from more than 400 help desk platforms, including Zendesk, Freshdesk, Freshservice, and Help Scout. Keep your data in a CSV file or database? Not a problem at all!
We are the experts in
Zendesk import, export and migration
Our reliable service is built on a team of professionals with extensive practical experience in data migration. Be sure to save your time and effort working with us.
Successfully complete your migration from Zendesk, Freshdesk, Freshservice, Help Scout, and 400 more platforms, or import your data from CSV file or database if needed.
Three security layers of data protection ensure safety from the most sophisticated electronic attacks. Only authorized staff have access to your data. After the software update, this access will be restricted again. More about Data Migration →
Top noch training
and onboarding for your team
Training and onboarding
In customer support, the time of solving issues have to be at its minimum and the quality of the solution - at its highest peak. We will train both your newcomers and experienced support agents and get them up to speed.
Create a user-friendly Help Center Experience
For those who just start out with their Zendesk project, it can be difficult to manage the Help Center alone. As a Zendesk partner with years of experience, we can save you months of work and help you organize and customize everything according to your requirements to make your Help Center indeed customer-friendly
Optimize your Zendesk with an efficiency audit
Even if you already use Zendesk, are you sure your support team uses its facilities to the full extent? Maybe they could resolve the tickets even faster or provide a better experience for your customers? We will dive deep into your Zendesk instance and make sure to raise your support teamwork to a brand new level.