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Christmas and New Year holiday is a wonderful time for presents and winter discounts or sales. As you know, it's a great pleasure to reduce…
As a Proactive Campaigns user, you might already know that you can track the email performance if you link the add-on with Email Tracking. However,…
Anonymizing from a separate ticket is not always convenient when it comes to processing thousands of tickets. That’s why we added mass ticket anonymizing. So,…
Join 10,000+ of our happy customers that already increased their customer support productivity by 30%
- Thanks a lot ... for the awesome project we had together! Your whole team was super responsive and energetic. It’s a real pleasure to work with such enthusiastic and knowledgeable people as you, guys. We were lucky to meet you, thanks a lot!
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- Definitely a must-have for customer follow-up, it is very easy to use and gives much-needed information about the notes sent to the clients. And they have amazing customer support, the helpdesk has been great and supportive in helping us understand the app. Thank you!
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- These guys really rock! They are always so supportive and attentive to any kind of feedback from us. Then, you can see their new features and you can feel how they did put a lot of focus on your words. Amazing. Proactive Campaigns is a huge example of our words.
- Fantastic app that allows us to determine exactly when to follow up with the customer and to troubleshoot when we can see no read-receipts are generated.
- The app is a great help to work GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.
- We have had our help centre customised to our requirement and I can say they have done a great job. Their approach has been professional and we will definitely consider them for our Wallboards and reporting requirements. I would like to thank Ira Haida for all the support for our project.
- It does exactly what it says it will do, and there is now HTML support. It fills a gap in Zendesk's features that otherwise would require both a very expensive feature (customer lists) and a third party app like Mailchimp. I'm very happy with this app so far.