Blog

  • Customer Support

Hows and Whys of Skill-based Routing in Zendesk

The more your business grows, the more customer requests you receive. As a result, you…

  • News

Upgraded sales reports in Zendesk. CRM and Deals

Tired of switching between tabs to check your sales reports in Zendesk? You won’t be…

  • News

CRM and Deals Pricing Plans with Extended Functionality

Time goes by and nothing stands still. That's why we try to change for the…

  • News

Pricing plans for Proactive Campaigns - Key details

Proactive Campaigns received many positive reviews from clients as it proved its functionality. So, you…

  • News

3 Ways to Enhance Statistics in Email Tracking for Zendesk

“Less is often more”. Seems to be a nice quote and many people usually agree…

  • News

Schedule GDPR processes - GDPR Compliance for Zendesk

GrowthDot never ceases to amaze its current and potential users with awesome updates. And today…

  • News

Updated Proactive Campaigns for Zendesk

Many of us think there can’t be any limits in making things better. Do you…

  • News

GDPR Compliance - Premium plan for extended capabilities

Ready to get wider abilities for the small-end money? We think you are, and that…

  • Interviews

Don’t Know How to Act in Case of Failures with Customers? Get Answers in the Interview with Roy Atkinson

Customer support agents often meet with problem clients and do not know how to act.…