Holiday Season Customer Service: 4 Ways to Make it Right
Holiday time is not only about searching and wrapping gifts, watching festive movies, eating special…
4 years ago
Blog
Why Proactive Customer Service is the Next Era in Customer Support
As technology has progressed and developed further and further, it has allowed for the industries…
4 years ago
7 Marketing Automation Tools for Innovative Performance
Despite being one of the driving forces of the business, the marketing process runs via…
4 years ago
Effective Marketing Analytics Tools You Can Afford
It’s a commonly shared misconception that marketing analytics and web analytics are synonyms and denote…
4 years ago
Email Marketing Best Practices: Do's and Don'ts
No doubt, you’re aware of the fact that email marketing is a powerful means to…
4 years ago
Email Bounce Rate Essentials: How it’s Calculated
If you are working in the marketing industry, then you undoubtedly heard someone mentioning the…
4 years ago
How GrowthDot helped Medikro with a successful Zendesk Implementation
Finland location 1977 founded 1-50 employees Zendesk implementation included: Creating user groups Building reports Creating…
4 years ago
Perfect Chat Etiquette - Best Practices
Having a help desk account for your customer support team implies the ability to communicate…
4 years ago
Zendesk Chat - Features, Implementation, and Use Cases
Are you considering implementing a third-party support chat system? Then you should probably take a…
4 years ago