Blog

  • Success Stories

How GrowthDot helped Medikro with a successful Zendesk Implementation

Finland location 1977 founded 1-50 employees Zendesk implementation included: Creating user groups Building reports Creating…

  • Customer Support

Perfect Chat Etiquette - Best Practices

Having a help desk account for your customer support team implies the ability to communicate…

  • Customer Support

Zendesk Chat - Features, Implementation, and Use Cases

Are you considering implementing a third-party support chat system? Then you should probably take a…

  • Sales

Top 11 Tools and Tactics To Find Any Email Address

In our previous post, we discussed the proven formulas and tactics of cold emailing that…

  • News

Upgraded sales reports in Zendesk. CRM and Deals

Tired of switching between tabs to check your sales reports in Zendesk? You won’t be…

  • News

CRM and Deals Pricing Plans with Extended Functionality

Time goes by and nothing stands still. That's why we try to change for the…

  • News

Pricing plans for Proactive Campaigns - Key details

Proactive Campaigns received many positive reviews from clients as it proved its functionality. So, you…

  • News

3 Ways to Enhance Statistics in Email Tracking for Zendesk

“Less is often more”. Seems to be a nice quote and many people usually agree…

  • Interviews

Don’t Know How to Act in Case of Failures with Customers? Get Answers in the Interview with Roy Atkinson

Customer support agents often meet with problem clients and do not know how to act.…