How can agents delete and anonymize data with the agent's permission - GDPR Compliance
Formerly, the agent couldn’t use all features of GDPR Compliance. They could only retrieve data,…
3 years ago
Blog
Video Reply for Zendesk - How to request a recording
Have you ever felt the necessity of requesting a video from a customer during problem-solving?…
3 years ago
Proactive Campaigns for Zendesk - fields mapping is added
Maybe you thought about the possibility of choosing the specific user fields to import to…
3 years ago
New statistics for Email Tracking: Macros, Agents, Custom date range
You probably thought about how great it would be to check the macro statistics in…
3 years ago
Nadav Dakner’s guidelines to a successful scenario for any marketing campaign
Sometimes companies and their owners try to find the universal recipe of creating a successful…
3 years ago
New update - Reports page in GDPR Compliance for Zendesk!
GDPR Compliance has already proved its reliability in managing user’s data. We, however, still decided…
3 years ago
Download reports in Email Tracking for Zendesk in a click
Want to make the presentation, but don’t know where to take consolidated data? Now there’s…
3 years ago
Fresh update - export data to CSV files in CRM and Deals!
Didn’t know how to download your sales data in a CSV format? Export to CSV…
3 years ago
Few steps to create a ticket list in Proactive Campaigns!
Imagine you can deal with thousands of tickets in Zendesk easily by sorting this amount…
4 years ago