Blog

  • Interviews

Don’t Know How to Act in Case of Failures with Customers? Get Answers in the Interview with Roy Atkinson

Customer support agents often meet with problem clients and do not know how to act.…

  • Interviews

Nadav Dakner’s guidelines to a successful scenario for any marketing campaign

Sometimes companies and their owners try to find the universal recipe of creating a successful…

  • Interviews

Effective service conversations - the basics of writing to customers with Leslie O’Flahavan

Email, social media, chat. It’s a wonder how customer service agents can maintain effective communication…

  • Success Stories

What benefits has Email Tracking brought for Vida Cámara?

Chile location 2013 founded 201-500 employees Email Tracking Uses the app to track email opens;…

  • Sales

Alternative CRM for Zendesk. What is CRM and Deals?

CRM system or Customer Relationship Management system is something more than just managing the leads’,…

  • Customer Support
  • Sales

How unified support and sales teams can grow your business!

Business is all about prospects and the funnel. Many companies struggle to find out a…

  • Marketing

Digital Marketing Terms — Think You Know These?

Let’s face it, as time goes on, more and more companies start to invest their…

  • Interviews

How to sell on BigCommerce and increase ROI - Luigi Moccia

Whatever industry you're working in, you've probably chosen BigCommerce as a platform for start selling…

  • Interviews

eCommerce Marketing Guidelines with Chloë Thomas

Managing marketing in eCommerce can turn out to be a challenge if you don’t approach…