Pricing plans for Proactive Campaigns - Key details
Proactive Campaigns received many positive reviews from clients as it proved its functionality. So, you…
4 years ago
Blog
3 Ways to Enhance Statistics in Email Tracking for Zendesk
“Less is often more”. Seems to be a nice quote and many people usually agree…
4 years ago
Don’t Know How to Act in Case of Failures with Customers? Get Answers in the Interview with Roy Atkinson
Customer support agents often meet with problem clients and do not know how to act.…
4 years ago
Video Reply for Zendesk - How to request a recording
Have you ever felt the necessity of requesting a video from a customer during problem-solving?…
4 years ago
New statistics for Email Tracking: Macros, Agents, Custom date range
You probably thought about how great it would be to check the macro statistics in…
4 years ago
Nadav Dakner’s guidelines to a successful scenario for any marketing campaign
Sometimes companies and their owners try to find the universal recipe of creating a successful…
4 years ago
Effective service conversations - the basics of writing to customers with Leslie O’Flahavan
Email, social media, chat. It’s a wonder how customer service agents can maintain effective communication…
4 years ago
What benefits has Email Tracking brought for Vida Cámara?
Chile location 2013 founded 201-500 employees Email Tracking Uses the app to track email opens;…
4 years ago
Alternative CRM for Zendesk. What is CRM and Deals?
CRM system or Customer Relationship Management system is something more than just managing the leads’,…
4 years ago