GDPR Compliance - Premium plan for extended capabilities
Ready to get wider abilities for the small-end money? We think you are, and that…
4 years ago
Blog
Don’t Know How to Act in Case of Failures with Customers? Get Answers in the Interview with Roy Atkinson
Customer support agents often meet with problem clients and do not know how to act.…
4 years ago
How can agents delete and anonymize data with the agent's permission - GDPR Compliance
Formerly, the agent couldn’t use all features of GDPR Compliance. They could only retrieve data,…
4 years ago
Video Reply for Zendesk - How to request a recording
Have you ever felt the necessity of requesting a video from a customer during problem-solving?…
4 years ago
Proactive Campaigns for Zendesk - fields mapping is added
Maybe you thought about the possibility of choosing the specific user fields to import to…
4 years ago
New statistics for Email Tracking: Macros, Agents, Custom date range
You probably thought about how great it would be to check the macro statistics in…
4 years ago
Nadav Dakner’s guidelines to a successful scenario for any marketing campaign
Sometimes companies and their owners try to find the universal recipe of creating a successful…
4 years ago
New update - Reports page in GDPR Compliance for Zendesk!
GDPR Compliance has already proved its reliability in managing user’s data. We, however, still decided…
4 years ago
Download reports in Email Tracking for Zendesk in a click
Want to make the presentation, but don’t know where to take consolidated data? Now there’s…
4 years ago