Video Reply for Zendesk - How to request a recording
Have you ever felt the necessity of requesting a video from a customer during problem-solving?…
4 years ago
Blog
New statistics for Email Tracking: Macros, Agents, Custom date range
You probably thought about how great it would be to check the macro statistics in…
4 years ago
Nadav Dakner’s guidelines to a successful scenario for any marketing campaign
Sometimes companies and their owners try to find the universal recipe of creating a successful…
4 years ago
Effective service conversations - the basics of writing to customers with Leslie O’Flahavan
Email, social media, chat. It’s a wonder how customer service agents can maintain effective communication…
4 years ago
What benefits has Email Tracking brought for Vida Cámara?
Chile location 2013 founded 201-500 employees Email Tracking Uses the app to track email opens;…
4 years ago
Alternative CRM for Zendesk. What is CRM and Deals?
CRM system or Customer Relationship Management system is something more than just managing the leads’,…
4 years ago
How unified support and sales teams can grow your business!
Business is all about prospects and the funnel. Many companies struggle to find out a…
4 years ago
Digital Marketing Terms — Think You Know These?
Let’s face it, as time goes on, more and more companies start to invest their…
4 years ago
How to sell on BigCommerce and increase ROI - Luigi Moccia
Whatever industry you're working in, you've probably chosen BigCommerce as a platform for start selling…
4 years ago