Perfect Chat Etiquette - Best Practices
Having a help desk account for your customer support team implies the ability to communicate…
4 years ago
Blog
Zendesk Chat - Features, Implementation, and Use Cases
Are you considering implementing a third-party support chat system? Then you should probably take a…
4 years ago
Top 11 Tools and Tactics To Find Any Email Address
In our previous post, we discussed the proven formulas and tactics of cold emailing that…
4 years ago
Pricing plans for Proactive Campaigns - Key details
Proactive Campaigns received many positive reviews from clients as it proved its functionality. So, you…
4 years ago
Don’t Know How to Act in Case of Failures with Customers? Get Answers in the Interview with Roy Atkinson
Customer support agents often meet with problem clients and do not know how to act.…
4 years ago
Nadav Dakner’s guidelines to a successful scenario for any marketing campaign
Sometimes companies and their owners try to find the universal recipe of creating a successful…
4 years ago
Effective service conversations - the basics of writing to customers with Leslie O’Flahavan
Email, social media, chat. It’s a wonder how customer service agents can maintain effective communication…
5 years ago
What benefits has Email Tracking brought for Vida Cámara?
Chile location 2013 founded 201-500 employees Email Tracking Uses the app to track email opens;…
5 years ago
Alternative CRM for Zendesk. What is Kanban Pro?
CRM system or Customer Relationship Management system is something more than just managing the leads’,…
5 years ago