Best Customer Service Books You Need to Read
Today, having excellent customer service is a working approach toward business growth and sustainability for…
1 year ago
Blog
Empathy in Customer Service: All You Need to Know
Have you ever encountered a customer service rep who felt like a brick wall? Ignoring…
1 year ago
Customer Service Quality Assurance: Full Guide
In today's hyper-connected world, delivering exceptional customer service isn't a luxury but a necessity. But…
1 year ago
What is Customer Service And Its Main Components?
Do you want to provide top-notch assistance to your customers to keep them returning for…
1 year ago
Telephone Sales Tips and Mistakes: How To Make Better Sales Calls
Imagine that you are to buy what you need but cannot see it and only…
1 year ago
Top Sales Representative Skills You Must Have to Become a Leading Specialist
As in each occupation, being a good sales representative requires a lot of training and…
1 year ago
10 Sales Problems And How To Solve Them
Today, every company, big or small, has to deal with sales problems. While these might…
1 year ago
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2 years ago
NPS and Survey vs Survey app for Zendesk: choose the right feedback tool
We all know that in the 21st century, there is an increasingly competitive global marketplace…
2 years ago