20 Help Center Designs that are Worth Stealing
A public help center enables businesses to engage with customers and build strong relationships. Help…
1 year ago
Blog
CCPA vs GDPR: Key Differences and Similarities [Infographic]
The California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) set benchmarks…
1 year ago
Latest updates of Email Tracking for Zendesk
Email Tracking for Zendesk was conceived as a mail tracker first. However, it has gone…
1 year ago
Video Reply for Zendesk - Updates
Customer support searches for new ways to carry out clients’ queries effectively. Therefore, Video Reply…
1 year ago
How did Video Reply prove to be an effective solution for AIMS360
USA location 1984 founded 11-50 employees Video Reply Uses the app to provide video assistance;…
1 year ago
What is Sales Pipeline Management? Full Guide
Today, more than ever before, understanding and managing your sales pipeline is the cornerstone of…
1 year ago
Best Customer Service Books You Need to Read
Today, having excellent customer service is a working approach toward business growth and sustainability for…
1 year ago
Empathy in Customer Service: All You Need to Know
Have you ever encountered a customer service rep who felt like a brick wall? Ignoring…
1 year ago
Customer Service Quality Assurance: Full Guide
In today's hyper-connected world, delivering exceptional customer service isn't a luxury but a necessity. But…
1 year ago