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  • Customer Support

Zendesk vs ServiceNow: What is the Difference?

Today, small and large businesses seek the best solution to deliver exceptional customer service. And…

  • Customer Support

45 Customer Service Live Chat Script Examples & Templates

Today, providing exceptional customer service is crucial for business growth and customer retention. Among various…

  • Marketing

8 Trends Defining the Marketing Fashion of 2025

How to stay competitive? How to earn the customers’ trust and respect? How to gain…

  • Sales

12 B2B Sales Strategies to Win More Customers in 2025

By 2025, an estimated 80% of B2B sales will happen through digital channels, making digital…

  • Customer Support

eCommerce Customer Service: Best Practices for 2025

According to research by Global Consumer, today, more than one-third of the global population shop…

  • News

Get Updated on NPS and Survey for Zendesk - New Features

Need to learn about your audience's preferences and improve your customer support strategy? Our team…

  • Marketing

Top 15 Most Website Problems and How to Fix Them

A good-looking website has a clean, consistent design, is visually appealing with balanced colors, readable…

  • Marketing

How to Prevent Spamming While Sending Mass Email Campaigns

According to Statista, almost half of all emails sent globally land in spam folders rather…

  • Customer Support
  • Marketing

CSAT vs NPS: Key Differences and Which One to Use

CSAT vs NPS - which surveys will work best for you? Every business owner wants…