How to Prepare for Zendesk Migration
If you decide that your current help desk solution doesn’t cut it anymore and you…
1 year ago
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Purge My Zendesk - Clean data in a few clicks!
Data deletion is vital to information security, especially when working with clients. In some cases,…
1 year ago
How To Build A Powerful Customer Service Knowledge Base
For today's companies, having a customer service knowledge base is like having a secret weapon…
1 year ago
Salesforce vs Zendesk - Migrate Your Support From Salesforce to Zendesk
If your company is big enough to warrant an entire support department, you are probably…
1 year ago
How to Reduce Customer Service Response Time
Ensuring customer satisfaction and building loyalty depends on how quickly customer service responds. This article…
1 year ago
How to Increase Sales for Small Business
Sales is a part of any small business today. Still, it can also become a…
1 year ago
How to Apologize to a Customer for Poor Service and How Not to Do it
According to a recent study, 91% of customers are more likely to continue doing business…
2 years ago
Sales Words That Make Big Difference in Closing Deals
You've certainly been in a situation when the incorrectly worded phrase offended your interlocutor or…
2 years ago
10 Best CRMs for Small Business
In today's fast-paced business world, Customer Relationship Management (CRM) systems have become an essential tool…
2 years ago