10 Sales Problems And How To Solve Them
Today, every company, big or small, has to deal with sales problems. While these might…
2 years ago
Blog
NPS and Survey vs Survey app for Zendesk: choose the right feedback tool
We all know that in the 21st century, there is an increasingly competitive global marketplace…
2 years ago
Ways to Develop an Effective Customer Service Management Strategy
Navigating the world of business? One thing's for sure: a top-notch customer service management strategy…
2 years ago
Implementing a Privacy-Focused Customer Experience
Privacy has become one of customers' biggest concerns today, affecting the overall customer experience. Companies…
2 years ago
How to Prepare for Zendesk Migration
If you decide that your current help desk solution doesn’t cut it anymore and you…
2 years ago
Purge My Zendesk - Clean data in a few clicks!
Data deletion is vital to information security, especially when working with clients. In some cases,…
2 years ago
How To Build A Powerful Customer Service Knowledge Base
For today's companies, having a customer service knowledge base is like having a secret weapon…
2 years ago
Salesforce vs Zendesk - Migrate Your Support From Salesforce to Zendesk
If your company is big enough to warrant an entire support department, you are probably…
2 years ago
How to Reduce Customer Service Response Time
Ensuring customer satisfaction and building loyalty depends on how quickly customer service responds. This article…
2 years ago