How To Solve Zendesk Tickets Faster: 7 Ways for Agents

2 years ago

Did you know that 90% of customers rate an "immediate" response as essential or very important when they have a…

Digital Marketing KPIs and metrics: The Ultimate Guide

2 years ago

"Without the right marketing metrics, you are shooting in the dark. The only way to know if things are working…

How to Use Videos for Sales? Comprehensive Guide

2 years ago

"The beauty is that, as companies get better and better with video, they’re also making sales in the process. This…

SMS Campaigns: 5 Key Strategies, Benefits, and Drawbacks

2 years ago

Want to reach your customers as quickly as possible? SMS marketing campaigns are your solution. This powerful tool guarantees direct,…

Zendesk Implementation – What to Avoid and Where to Start

2 years ago

When you start working with a third-party application, the first thing that you start to do is fiddle with the…

GDPR for US Companies: a Checklist for Compliance

2 years ago

In an era where data breaches and privacy concerns are increasingly common, understanding the General Data Protection Regulation (GDPR) is…

CCPA vs GDPR: Key Differences and Similarities [Infographic]

2 years ago

The California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) set benchmarks for protecting personal data and…

Video Reply for Zendesk - Updates

2 years ago

Customer support searches for new ways to carry out clients’ queries effectively. Therefore, Video Reply for Zendesk is an application…

How did Video Reply prove to be an effective solution for AIMS360

2 years ago

USA location 1984 founded 11-50 employees Video Reply Uses the app to provide video assistance; Request videos from clients. Company:…