Implementing a Privacy-Focused Customer Experience
Privacy has become one of customers' biggest concerns today, affecting the overall customer experience. Companies…
2 years ago
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Purge My Zendesk - Clean data in a few clicks!
Data deletion is vital to information security, especially when working with clients. In some cases,…
2 years ago
How To Build A Powerful Customer Service Knowledge Base
For today's companies, having a customer service knowledge base is like having a secret weapon…
2 years ago
Salesforce vs Zendesk - Migrate Your Support From Salesforce to Zendesk
If your company is big enough to warrant an entire support department, you are probably…
2 years ago
How to Reduce Customer Service Response Time
Ensuring customer satisfaction and building loyalty depends on how quickly customer service responds. This article…
2 years ago
How to Increase Sales for Small Business
Sales is a part of any small business today. Still, it can also become a…
3 years ago
How to Apologize to a Customer for Poor Service and How Not to Do it
According to a recent study, 91% of customers are more likely to continue doing business…
3 years ago
Sales Words That Make Big Difference in Closing Deals
You've certainly been in a situation when the incorrectly worded phrase offended your interlocutor or…
3 years ago
Make your Work Easier with Proactive Campaigns for Jira!
We have been waiting for this, and now Proactive Campaigns integrates with Jira Service Management.…
3 years ago