Best Practices for Virtual Communication
Organizations these days are currently facing a considerable paradigm shift and trend- distributed virtual teams,…
5 years ago
Blog
Customer Onboarding — Do You Really Need It?
The debate over customer onboarding isn’t new. Some say it is essential, others disagree citing…
5 years ago
Building Self-service Muscle: A Manual to Zendesk Guide
Are you looking for an in-depth guide to the Zendesk Guide platform? Then you’ve come…
5 years ago
How to Migrate From osTicket to Zendesk Fast
If you are tired of osTicket, or maybe you want something more powerful, chances are…
6 years ago
What Do The Best Salespeople Know That The Others Don’t?
Have you ever met a great salesperson and wondered, what do they do that makes…
6 years ago
We Bet You Wouldn't Find These Help Desk Insights Yourself
Your help desk is a huge reservoir of insights from customers that your customer service,…
6 years ago
3 Reasons to Use a Screen Recording Plugin for Zendesk
For many people, calling customer support can be deflating and disappointing. Well, the main issue…
6 years ago
How Zendesk Can Help to Make Customer Data More Meaningful
Your business has already gathered loads of customer data. But why do you need to…
6 years ago
3 Things You Can Do to Solve Support Requests Better
Such situations happen mainly because customer demands are constantly growing. Customers want to be served…
6 years ago