Blog

  • Interviews

How to sell on BigCommerce and increase ROI - Luigi Moccia

Whatever industry you're working in, you've probably chosen BigCommerce as a platform for start selling…

  • News

Check reply statistics with an update of Email Tracking

Email Tracking service has already proved its convenience according to positive feedback from a number…

  • Interviews

eCommerce Marketing Guidelines with Chloë Thomas

Managing marketing in eCommerce can turn out to be a challenge if you don’t approach…

  • News

CRM and Deals Update - New Deal Management View

CRM for Zendesk deal view was updated for a fast and convenient management process. CRM…

  • News

Proactive Campaigns Update - New “Create Campaign” Page View

Recently, the GrowthDot team updated the “Create new campaign” page view to improve the UX.…

  • News

Email Tracking Update – Track emails via Zendesk mobile app

From now on, Email Tracking users are capable of tracking all email opens in the…

  • News

We’ve closed the Free Version of Proactive Campaigns

On March 1st, GrowthDot will stop providing support for the Free version of Proactive Campaigns…

  • Interviews

Shep Hyken – How to build a great customer service culture

It’s obvious that customer service and experience is a foundation of creating long-lasting relationships with…

  • Customer Support

Customer Self-service Mistakes Zendesk Can Help Fix

As many of you already know, small companies that work in the B2C sector often…