Shep Hyken – How to build a great customer service culture
It’s obvious that customer service and experience is a foundation of creating long-lasting relationships with…
5 years ago
Blog
Customer Self-service Mistakes Zendesk Can Help Fix
As many of you already know, small companies that work in the B2C sector often…
5 years ago
Your Guide To Zendesk Talk
We’ve seen many different communication systems over the years. Yet, somehow, we keep coming back…
5 years ago
Zendesk Support - An Essential Customer Retention Tool
Often, customer support goes well beyond what your support team can deliver. It can be…
5 years ago
Best Practices for Virtual Communication
Organizations these days are currently facing a considerable paradigm shift and trend- distributed virtual teams,…
5 years ago
Customer Onboarding — Do You Really Need It?
The debate over customer onboarding isn’t new. Some say it is essential, others disagree citing…
5 years ago
Building Self-service Muscle: A Manual to Zendesk Guide
Are you looking for an in-depth guide to the Zendesk Guide platform? Then you’ve come…
5 years ago
How to Migrate From osTicket to Zendesk Fast
If you are tired of osTicket, or maybe you want something more powerful, chances are…
5 years ago
What Do The Best Salespeople Know That The Others Don’t?
Have you ever met a great salesperson and wondered, what do they do that makes…
6 years ago