Effective service conversations - the basics of writing to customers with Leslie O’Flahavan
Email, social media, chat. It’s a wonder how customer service agents can maintain effective communication…
5 years ago
Blog
What benefits has Email Tracking brought for Vida Cámara?
Chile location 2013 founded 201-500 employees Email Tracking Uses the app to track email opens;…
5 years ago
How unified support and sales teams can grow your business!
Business is all about prospects and the funnel. Many companies struggle to find out a…
5 years ago
Digital Marketing Terms — Think You Know These?
Let’s face it, as time goes on, more and more companies start to invest their…
5 years ago
How to sell on BigCommerce and increase ROI - Luigi Moccia
Whatever industry you're working in, you've probably chosen BigCommerce as a platform for start selling…
5 years ago
eCommerce Marketing Guidelines with Chloë Thomas
Managing marketing in eCommerce can turn out to be a challenge if you don’t approach…
5 years ago
CRM and Deals Update - New Deal Management View
CRM and Deals for the Zendesk deal view were updated to enable faster, more convenient…
5 years ago
Shep Hyken – How to build a great customer service culture
It’s obvious that customer service and experience is a foundation of creating long-lasting relationships with…
5 years ago
Customer Self-service Mistakes Zendesk Can Help Fix
As many of you already know, small companies that work in the B2C sector often…
5 years ago