Managing marketing in eCommerce can turn out to be a challenge if you don’t approach it in a professional way.…
CRM and Deals for the Zendesk deal view were updated to enable faster, more convenient management. CRM and Deals was…
It’s obvious that customer service and experience is a foundation of creating long-lasting relationships with clients. But what does the…
As many of you already know, small companies that work in the B2C sector often find themselves in a difficult…
We’ve seen many different communication systems over the years. Yet, somehow, we keep coming back to Zendesk Talk. There’s something…
Often, customer support goes well beyond what your support team can deliver. It can be anything, from things such as…
Organizations these days are currently facing a considerable paradigm shift and trend- distributed virtual teams, and flexible work is increasing.…
The debate over customer onboarding isn’t new. Some say it is essential, others disagree citing poor conversion rates. The arguments…
Are you looking for an in-depth guide to the Zendesk Guide platform? Then you’ve come to the right place as…