Digital Marketing Terms — Think You Know These?

5 years ago

Let’s face it, as time goes on, more and more companies start to invest their marketing budget on digital platforms.…

How to sell on BigCommerce and increase ROI - Luigi Moccia

5 years ago

Whatever industry you're working in, you've probably chosen BigCommerce as a platform for start selling online. But the competition within…

eCommerce Marketing Guidelines with Chloë Thomas

5 years ago

Managing marketing in eCommerce can turn out to be a challenge if you don’t approach it in a professional way.…

CRM and Deals Update - New Deal Management View

5 years ago

CRM and Deals for the Zendesk deal view were updated to enable faster, more convenient management. CRM and Deals was…

Shep Hyken – How to build a great customer service culture

5 years ago

It’s obvious that customer service and experience is a foundation of creating long-lasting relationships with clients. But what does the…

Customer Self-service Mistakes Zendesk Can Help Fix

6 years ago

As many of you already know, small companies that work in the B2C sector often find themselves in a difficult…

Your Guide To Zendesk Talk

6 years ago

We’ve seen many different communication systems over the years. Yet, somehow, we keep coming back to Zendesk Talk. There’s something…

Zendesk Support - An Essential Customer Retention Tool

6 years ago

Often, customer support goes well beyond what your support team can deliver. It can be anything, from things such as…

Best Practices for Virtual Communication

6 years ago

Organizations these days are currently facing a considerable paradigm shift and trend- distributed virtual teams, and flexible work is increasing.…