Blog

  • Business Management

Best Practices for Virtual Communication

Organizations these days are currently facing a considerable paradigm shift and trend- distributed virtual teams,…

  • Marketing

Social Media for Businesses – Do's & Don'ts

In this revolutionizing digital era, social media for businesses are internet services that let users…

  • Customer Support

Customer Onboarding — Do You Really Need It?

The debate over customer onboarding isn’t new. Some say it is essential, others disagree citing…

  • Customer Support

Building Self-service Muscle: A Manual to Zendesk Guide

Are you looking for an in-depth guide to the Zendesk Guide platform? Then you’ve come…

  • Marketing

How to Optimize Your Digital Marketing Efforts during COVID

The lockdown has not only forced us to rethink our lives but also made businesses…

  • Zendesk Data Import

How to Migrate From osTicket to Zendesk Fast

If you are tired of osTicket, or maybe you want something more powerful, chances are…

  • Sales

What Do The Best Salespeople Know That The Others Don’t?

Have you ever met a great salesperson and wondered, what do they do that makes…

  • Marketing

We Bet You Wouldn't Find These Help Desk Insights Yourself

Your help desk is a huge reservoir of insights from customers that your customer service,…

  • Customer Support

3 Reasons to Use a Screen Recording Plugin for Zendesk

For many people, calling customer support can be deflating and disappointing. Well, the main issue…