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  • Marketing

We Bet You Wouldn't Find These Help Desk Insights Yourself

Your help desk is a huge reservoir of insights from customers that your customer service,…

  • Customer Support

3 Reasons to Use a Screen Recording Plugin for Zendesk

For many people, calling customer support can be deflating and disappointing. Well, the main issue…

  • Customer Support

How Zendesk Can Help to Make Customer Data More Meaningful

Your business has already gathered loads of customer data. But why do you need to…

  • Customer Support

3 Things You Can Do to Solve Support Requests Better

Such situations happen mainly because customer demands are constantly growing. Customers want to be served…

  • Customer Support

Customer Context: How Zendesk Facilitates Support

Let’s talk about customer context. Imagine you’ve had a stressful day at work and in…

  • Sales

Top Sales Trends for 2016: Ensure an Outstanding Performance for Your Business

2016 has been here for a while already. Similarly to fashion fans, who have been…

  • Marketing

How To Turn A Blog Post Subject From Blah Into Fantastic

In the digital world apart from the blistering pace of information flow, you can find…

  • Sales

Tips to Grow Your Sales During the Holiday Season

According to the US National Retail Federation, this year’s holiday season is very promising for…