Blog

• Customer Support
• GDPR Compliance

4 Zendesk Cleanup Workflows Every Admin Should Know

Cleaning up your data isn't optional—it's part of responsible customer service. As your Zendesk workspace…

• Success Stories

How GDPR Compliance helped Ascensos solve Zendesk storage challenges

Scotland location 2013 founded 1K-5K employees GDPR Compliance Uses the app to delete old tickets…

• Customer Support

How to Use Kanban Board for Efficient Zendesk Ticket Management

Managing Zendesk support tickets without a clear system can lead to urgent issues being overlooked,…

• Marketing

MailChimp vs Proactive Campaigns - What to Choose for Zendesk

In this article, we will be covering the battle: Mailchimp vs Proactive Campaigns. Both are…

• Reputation Check

OFAC Compliance for Financial Institutions

Every country must establish proactive measures to protect its finances from illegal actions and apply…

• Customer Support

13 Tips on How to Use Zendesk to the Max

Did you know that effective use of help desk software can boost customer satisfaction rates…

• News

GrowthDot Suite Pro: All-in-One Solution for Zendesk Support

Keeping up with customer inquiries, staying compliant, and running effective email campaigns—all at the same…

• Customer Support

Hows and Whys of Skill-based Routing in Zendesk

Skill-based Zendesk routing streamlines customer service operations by connecting customers with the right agents faster,…

• Customer Support

What is a Zendesk Chatbot and How to Create One?

According to the latest statistics, chatbots handle more than 68.9% of customer tickets from start…