How Green Man Gaming made customer service more self-sufficient with Proactive Campaigns
UK location 2009 founded 51-200 employees Proactive Campaigns Uses the app to send bulk emails;…
9 months ago
Blog
How to Write a Follow-up Email: Examples & Templates
Did you know that research shows that the first follow-up email can increase response rates…
9 months ago
How Blue Bear Self Storage simplified bulk emails with Proactive Campaigns
UK location 2017 founded 2-10 employees Proactive Campaigns Uses the app to send bulk updates;…
9 months ago
10 Best CRMs for Small Business
Capterra's study shows that 20% of CRM users changed CRM systems because of complicated user…
9 months ago
4 Zendesk Cleanup Workflows Every Admin Should Know
Cleaning up your data isn't optional—it's part of responsible customer service. As your Zendesk workspace…
9 months ago
How GDPR Compliance helped Ascensos solve Zendesk storage challenges
Scotland location 2013 founded 1K-5K employees GDPR Compliance Uses the app to delete old tickets…
9 months ago
How to Use Kanban Board for Efficient Zendesk Ticket Management
Managing Zendesk support tickets without a clear system can lead to urgent issues being overlooked,…
10 months ago
MailChimp vs Proactive Campaigns - What to Choose for Zendesk
In this article, we will be covering the battle: Mailchimp vs Proactive Campaigns. Both are…
10 months ago
OFAC Compliance for Financial Institutions
Every country must establish proactive measures to protect its finances from illegal actions and apply…
11 months ago