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  • News

Latest updates of Email Tracking for Zendesk

Email Tracking for Zendesk was conceived as a mail tracker first. However, it has gone…

  • News

Video Reply for Zendesk - Updates

Customer support searches for new ways to carry out clients’ queries effectively. Therefore, Video Reply…

  • Business Management

How to End an Email Professionally [+20 Sign-Off Examples]

In the world of business communications, how you conclude an email can be just as…

  • Success Stories

How did Video Reply prove to be an effective solution for AIMS360

USA location 1984 founded 11-50 employees Video Reply Uses the app to provide video assistance;…

  • Sales

What is Sales Pipeline Management? Full Guide

Today, more than ever before, understanding and managing your sales pipeline is the cornerstone of…

  • News

GrowthDot Suite Pro: Four-in-One Solution

Have you ever found yourself struggling to keep up with customer inquiries, juggle compliance regulations,…

  • Customer Support

Best Customer Service Books You Need to Read

Today, having excellent customer service is a working approach toward business growth and sustainability for…

  • Customer Support

The Power of Customer First Strategy

A customer always comes first. Dot. Gone are the days when customer first was merely…

  • Customer Support

Empathy in Customer Service: All You Need to Know

Have you ever encountered a customer service rep who felt like a brick wall? Ignoring…