What is a Zendesk Chatbot and How to Create One?
According to the latest statistics, chatbots handle more than 68.9% of customer tickets from start…
9 months ago
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Automated Customer Service: A Complete Guide
64% of businesses plan to increase their investment in customer service automation. - Source Automated…
9 months ago
Get a 20% discount coupon using our Zendesk plugins!
If you’re reading this article, GrowthDot services and plugins may be familiar to you. Already…
9 months ago
12 CSAT Survey Questions with Examples
"I think it's very important to have a feedback loop, where you're constantly thinking about…
10 months ago
Best Cold Email Templates and Cold Email Examples For Warm Communication
“A cold email is proof that optimism isn’t dead—you still believe someone will reply.” Cold…
10 months ago
The Power of Customer First Strategy
"The sole reason we are in business is to make life less difficult for our…
10 months ago
How to End an Email Professionally [+20 Sign-Off Examples and Tips]
In the world of business communications, how you conclude an email can be just as…
11 months ago
Zendesk vs ServiceNow: What is the Difference?
Today, small and large businesses seek the best solution to deliver exceptional customer service. And…
11 months ago
45 Customer Service Live Chat Script Examples & Templates
Today, providing exceptional customer service is crucial for business growth and customer retention. Among various…
11 months ago