eCommerce Customer Service: Best Practices for 2025
According to research by Global Consumer, today, more than one-third of the global population shop…
According to research by Global Consumer, today, more than one-third of the global population shop…
Need to learn about your audience's preferences and improve your customer support strategy? Our team…
A good-looking website has a clean, consistent design, is visually appealing with balanced colors, readable…
According to Statista, almost half of all emails sent globally land in spam folders rather…
CSAT vs NPS - which surveys will work best for you? Every business owner wants…
Today, email marketing remains a powerful tool for connecting with customers and promoting your business.…
You don’t have to be Sigmund Freud to understand that the need for different approaches…
As stated in the research by IBM, 78% of US citizens treat the ability of…
Freshdesk and Zendesk are two powerhouses in customer support, each offering unique tools to streamline…