Customer Data Protection: Importance & Best Practices

11 months ago

Cybercrime is a highly profitable business today. According to Cybersecurity Ventures, global cybercrime costs are expected to rise by 15%…

What Does NPS Mean? Net Promoter Score Question

11 months ago

The most popular survey question is: "On a scale of 0 to 10, how likely are you to recommend our…

How to Send Order Confirmations in Zendesk?

11 months ago

Sending order confirmations in Zendesk isn’t a built-in feature (since Zendesk is primarily a support tool, not an eCommerce platform),…

Customer First Strategy: Benefits, Examples & How to Apply It

11 months ago

"The sole reason we are in business is to make life less difficult for our clients." - Matthew Odgers Gone…

Measure Marketing Results and Effectiveness

11 months ago

In today’s hyper-competitive digital world, you can’t just “set it and forget it” when it comes to marketing. But how…

Difference Between Sales and Marketing (Full Guide)

12 months ago

“The sales team owns the sales funnel. But as a B2B marketer, you feed the top of their funnel.” –…

How to Add Multiple User Details to Personalize Your Zendesk Email Campaigns

12 months ago

The Proactive Campaigns app allows you to add multiple user details in Zendesk, enabling you to send all customer information…

Collect Customer Feedback and How to Use It

12 months ago

“Without customer feedback, you are walking blind.” - Unknown Regardless of your niche, getting customer feedback is an excellent way…

How to Add Personalized Hyperlinks inside Emails with Proactive Campaigns

12 months ago

Managing links in email campaigns can be more complicated than it seems. One of our clients needed to send Zendesk…