Best Customer Service Books You Need to Read
Today, having excellent customer service is a working approach toward business growth and sustainability for…
11 months ago
Blog
Empathy in Customer Service: All You Need to Know
Have you ever encountered a customer service rep who felt like a brick wall? Ignoring…
11 months ago
Customer Service Quality Assurance: Full Guide
In today's hyper-connected world, delivering exceptional customer service isn't a luxury but a necessity. But…
12 months ago
What is Customer Service And Its Main Components?
Do you want to provide top-notch assistance to your customers to keep them returning for…
12 months ago
Telephone Sales Tips and Mistakes: How To Make Better Sales Calls
Imagine that you are to buy what you need but cannot see it and only…
12 months ago
Top Sales Representative Skills You Must Have to Become a Leading Specialist
As in each occupation, being a good sales representative requires a lot of training and…
1 year ago
10 Sales Problems And How To Solve Them
Today, every company, big or small, has to deal with sales problems. While these might…
1 year ago
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1 year ago
NPS and Survey vs Survey app for Zendesk: choose the right feedback tool
We all know that in the 21st century, there is an increasingly competitive global marketplace…
1 year ago