How Hal Leonard Europe Streamlined Customer Outreach with Proactive Campaigns

10 months ago

United Kingdom location 1947 founded 201-500 employees Proactive Campaigns Uses the app to inform about unavailable products; Also used for…

How to Reduce Ticket Resolution Time in Zendesk?

11 months ago

The duration of the ticket resolution time in Zendesk and other support platforms depends on the complexity of the request,…

How MOIA automates ticket deletion in Zendesk with GDPR Compliance

11 months ago

Germany location 2018 founded 1K-5K employees GDPR Compliance Uses the app to delete tickets and users; Stay compliant with strict…

How Green Man Gaming made customer service more self-sufficient with Proactive Campaigns

11 months ago

UK location 2009 founded 51-200 employees Proactive Campaigns Uses the app to send bulk emails; Notify customers about issues; Enable…

How to Write a Follow-up Email: Examples & Templates

12 months ago

Did you know that research shows that the first follow-up email can increase response rates by 49%? You’ve been there,…

How Blue Bear Self Storage simplified bulk emails with Proactive Campaigns

12 months ago

UK location 2017 founded 2-10 employees Proactive Campaigns Uses the app to send bulk updates; Segment communications; Track customer engagement.…

10 Best CRMs for Small Business

12 months ago

Capterra's study shows that 20% of CRM users changed CRM systems because of complicated user interface. In today's fast-paced business…

4 Zendesk Cleanup Workflows Every Admin Should Know

12 months ago

Cleaning up your data isn't optional—it's part of responsible customer service. As your Zendesk workspace grows, so does the amount…

How GDPR Compliance helped Ascensos solve Zendesk storage challenges

12 months ago

Scotland location 2013 founded 1K-5K employees GDPR Compliance Uses the app to delete old tickets and attachments; Reduce Zendesk storage…