Blog

  • News

Latest updates of Email Tracking for Zendesk

Email Tracking for Zendesk was conceived as a mail tracker first. However, it has gone…

  • News

Video Reply for Zendesk - Updates

Customer support searches for new ways to carry out clients’ queries effectively. Therefore, Video Reply…

  • Success Stories

How did Video Reply prove to be an effective solution for AIMS360

USA location 1984 founded 11-50 employees Video Reply Uses the app to provide video assistance;…

  • Sales

What is Sales Pipeline Management? Full Guide

Today, more than ever before, understanding and managing your sales pipeline is the cornerstone of…

  • News

GrowthDot Suite Pro: Four-in-One Solution

Have you ever found yourself struggling to keep up with customer inquiries, juggle compliance regulations,…

  • Customer Support

Best Customer Service Books You Need to Read

Today, having excellent customer service is a working approach toward business growth and sustainability for…

  • Customer Support

Empathy in Customer Service: All You Need to Know

Have you ever encountered a customer service rep who felt like a brick wall? Ignoring…

  • Customer Support

Customer Service Quality Assurance: Full Guide

In today's hyper-connected world, delivering exceptional customer service isn't a luxury but a necessity. But…

  • Customer Support

What is Customer Service And Its Main Components?

Do you want to provide top-notch assistance to your customers to keep them returning for…