Implementing a Privacy-Focused Customer Experience
Privacy has become one of customers' biggest concerns today, affecting the overall customer experience. Companies…
12 months ago
Blog
How to Prepare for Zendesk Migration
If you decide that your current help desk solution doesn’t cut it anymore and you…
1 year ago
Purge My Zendesk - Clean data in a few clicks!
Data deletion is vital to information security, especially when working with clients. In some cases,…
1 year ago
How To Build A Powerful Customer Service Knowledge Base
For today's companies, having a customer service knowledge base is like having a secret weapon…
1 year ago
Salesforce vs Zendesk - Migrate Your Support From Salesforce to Zendesk
If your company is big enough to warrant an entire support department, you are probably…
1 year ago
How to Reduce Customer Service Response Time
Ensuring customer satisfaction and building loyalty depends on how quickly customer service responds. This article…
1 year ago
A Fast Way to Move data from Freshdesk to Zendesk
Speed is critical when it comes to business. Your customers no longer require you to…
1 year ago
How to Increase Sales for Small Business
Sales is a part of any small business today. Still, it can also become a…
1 year ago
How to Apologize to a Customer for Poor Service and How Not to Do it
According to a recent study, 91% of customers are more likely to continue doing business…
1 year ago