“Without customer feedback, you are walking blind.” - Unknown Regardless of your niche, getting customer feedback is an excellent way…
Managing links in email campaigns can be more complicated than it seems. One of our clients needed to send Zendesk…
When you manage a customer support team, one of your top priorities is ensuring agents deliver great service consistently. Zendesk’s…
Customers who switch between channels are much happier when the experience is seamless — CSAT jumps to 67% with smooth…
If you decide that your current help desk solution doesn’t cut it anymore and you need to move to Zendesk,…
The heart of any business is customers. But not just customers, but happy customers. Who are they? Satisfied clients are…
Email marketing is the practice of sending relevant emails to the right people at the right time. With Zendesk, this…
Taiwan location 1989 founded 1K-5K employees GDPR Compliance Automate daily GDPR ticket and user deletions; Anonymize user data in bulk;…
Beijing location 2011 founded 51-200 employees Proactive Campaigns Uses the app to send bulk emails; Reach out to lapsed players;…