Updates to CRM and Deals for Zendesk

9 months ago

CRM and Deals is a powerful tool designed to support your sales efforts and boost your overall business operations. It…

Zendesk Data Protection Add-on vs GDPR Compliance for Zendesk: Which One to Choose?

9 months ago

When Zendesk released its Data Protection Add-on, many users thought it had finally solved their data management and privacy challenges.…

How to Anonymize Tickets from Suspended Users in Zendesk (Without Errors)

9 months ago

If you’ve ever tried to anonymize tickets in Zendesk and got stuck because the requester was suspended, you’re not alone.…

Customer Data Protection: Importance & Best Practices

10 months ago

Cybercrime is a highly profitable business today. According to Cybersecurity Ventures, global cybercrime costs are expected to rise by 15%…

What Does NPS Mean? Net Promoter Score Question

10 months ago

The most popular survey question is: "On a scale of 0 to 10, how likely are you to recommend our…

How to Send Order Confirmations in Zendesk?

10 months ago

Sending order confirmations in Zendesk isn’t a built-in feature (since Zendesk is primarily a support tool, not an eCommerce platform),…

Customer First Strategy: Benefits, Examples & How to Apply It

10 months ago

"The sole reason we are in business is to make life less difficult for our clients." - Matthew Odgers Gone…

Measure Marketing Results and Effectiveness

10 months ago

In today’s hyper-competitive digital world, you can’t just “set it and forget it” when it comes to marketing. But how…

Difference Between Sales and Marketing (Full Guide)

10 months ago

“The sales team owns the sales funnel. But as a B2B marketer, you feed the top of their funnel.” –…