How To Build A Powerful Customer Service Knowledge Base
For today's companies, having a customer service knowledge base is like having a secret weapon…
For today's companies, having a customer service knowledge base is like having a secret weapon…
If your company is big enough to warrant an entire support department, you are probably…
Ensuring customer satisfaction and building loyalty depends on how quickly customer service responds. This article…
Sales is a part of any small business today. Still, it can also become a…
According to a recent study, 91% of customers are more likely to continue doing business…
You've certainly been in a situation when the incorrectly worded phrase offended your interlocutor or…
Capterra's study shows that 20% of CRM users changed CRM systems because of complicated user…
We have been waiting for this, and now Proactive Campaigns integrates with Jira Service Management.…
Still don’t know what to choose: Zendesk vs Jira? These two help desks are widely…