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  • Customer Support

How To Build A Powerful Customer Service Knowledge Base

For today's companies, having a customer service knowledge base is like having a secret weapon…

  • Zendesk Data Import

Salesforce vs Zendesk - Migrate Your Support From Salesforce to Zendesk

If your company is big enough to warrant an entire support department, you are probably…

  • Customer Support

How to Reduce Customer Service Response Time

Ensuring customer satisfaction and building loyalty depends on how quickly customer service responds. This article…

  • Sales

How to Increase Sales for Small Business

Sales is a part of any small business today. Still, it can also become a…

  • Customer Support

How to Apologize to a Customer for Poor Service and How Not to Do it

According to a recent study, 91% of customers are more likely to continue doing business…

  • Sales

Sales Words That Make Big Difference in Closing Deals

You've certainly been in a situation when the incorrectly worded phrase offended your interlocutor or…

  • Sales

10 Best CRMs for Small Business

Capterra's study shows that 20% of CRM users changed CRM systems because of complicated user…

  • News

Make your Work Easier with Proactive Campaigns for Jira!

We have been waiting for this, and now Proactive Campaigns integrates with Jira Service Management.…

  • Customer Support

Zendesk vs Jira: Service Desks Comparison. What to Select?

Still don’t know what to choose: Zendesk vs Jira? These two help desks are widely…