How To Solve Zendesk Tickets Faster: 7 Ways for Agents
Did you know that 90% of customers rate an "immediate" response as essential or very…
1 year ago
Blog
Digital Marketing KPIs and metrics: The Ultimate Guide
"Without the right marketing metrics, you are shooting in the dark. The only way to…
1 year ago
How to Use Videos for Sales? Comprehensive Guide
"The beauty is that, as companies get better and better with video, they’re also making…
1 year ago
SMS Campaigns: 5 Key Strategies, Benefits, and Drawbacks
Want to reach your customers as quickly as possible? SMS marketing campaigns are your solution.…
1 year ago
Zendesk Implementation – What to Avoid and Where to Start
When you start working with a third-party application, the first thing that you start to…
1 year ago
GDPR for US Companies: a Checklist for Compliance
In an era where data breaches and privacy concerns are increasingly common, understanding the General…
1 year ago
CCPA vs GDPR: Key Differences and Similarities [Infographic]
The California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) set benchmarks…
1 year ago
Video Reply for Zendesk - Updates
Customer support searches for new ways to carry out clients’ queries effectively. Therefore, Video Reply…
2 years ago
How did Video Reply prove to be an effective solution for AIMS360
USA location 1984 founded 11-50 employees Video Reply Uses the app to provide video assistance;…
2 years ago