12 Customer Support Email Templates and Examples
Today, customer support email remains a critical channel for businesses to communicate with their customers.…
1 week ago
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Sales Trends to Keep Track of in 2025
So 2024 came and went, but marketing continues to push new boundaries. New sales trends…
2 weeks ago
Top 10 Customer service trends in 2026
The greatest trend in customer service is proactive support, where companies try to predict what…
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Updates to Kanban Pro for Zendesk
Kanban Pro is a powerful tool designed to support your sales efforts and boost your…
3 weeks ago
15 Best Zendesk Apps in 2026: Improve Your Customer Service
With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…
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Zendesk Data Protection Add-on vs GDPR Compliance for Zendesk: Which One to Choose?
When Zendesk released its Data Protection Add-on, many users thought it had finally solved their…
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How to Anonymize Tickets from Suspended Users in Zendesk (Without Errors)
If you’ve ever tried to anonymize tickets in Zendesk and got stuck because the requester…
4 weeks ago
Customer Data Protection: Importance & Best Practices
Cybercrime is a highly profitable business today. According to Cybersecurity Ventures, global cybercrime costs are…
1 month ago
What Does NPS Mean? Net Promoter Score Question
The most popular survey question is: "On a scale of 0 to 10, how likely…
1 month ago