Team Management in Zendesk: How Kanban Pro Brings Visibility to Support Teams

22 hours ago
Natalia Zhontsa

Support leaders don't struggle with tickets. They struggle with handoffs: the moment a ticket needs a comment from another team,…

How Back Market Uses GDPR Compliance App to Streamline Data Requests in Zendesk

1 week ago

Paris, France location 2014 founded 501-1,000  employees GDPR Compliance Retrieve data easily and quickly; Handle multiple customers' requests; User-friendly way…

Latest updates of Email Tracking for Zendesk

2 weeks ago

Email Tracking for Zendesk was conceived as a mail tracker first. However, it has gone beyond that concept from a…

Updates in Proactive Campaigns for Zendesk

2 weeks ago

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our clients share their opinions that…

Best Zendesk Sell Alternatives in 2027: Top CRMs to Migrate To

4 weeks ago

Various sales teams around the world were stunned by the news about Zendesk Sell's closure on August 31, 2027. Despite…

What is Customer Service? Elements of Customer Service

4 weeks ago

Do you want to provide top-notch assistance to your customers to keep them returning for more? Outstanding customer service starts…

How Farmina Standardized Customer Communication Across 50+ Countries with Proactive Campaigns by GrowthDot

1 month ago

Italy location 1965 founded 1000+ employees Proactive Campaigns Standardize customer communication across 50+ countries; Automate customer follow-ups throughout the lifecycle;…

How to Bulk Export Zendesk Data: Every Method Explained

2 months ago

Zendesk has three built-in ways to export data: view CSV exports, full account exports, and Explore dataset exports. Each works…

Kanban Pro vs Kanban App for Zendesk: Feature Comparison

3 months ago

Kanban tools inside Zendesk help teams move from static ticket lists to clear, visual workflows. But not all Kanban apps…