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  • Customer Support

45 Customer Service Live Chat Script Examples & Templates

Today, providing exceptional customer service is crucial for business growth and customer retention. Among various…

  • Marketing

8 Trends Defining the Marketing Fashion of 2025

How to stay competitive? How to earn the customers’ trust and respect? How to gain…

  • Customer Support

Writing the Perfect Customer Support Email in 2025

Today, customer support email remains a critical channel for businesses to communicate with their customers.…

  • Sales

12 B2B Sales Strategies to Win More Customers in 2025

By 2025, an estimated 80% of B2B sales will happen through digital channels, making digital…

  • Sales

Sales Trends to Keep Track of in 2025

So 2024 came and went, but marketing continues to push new boundaries. New sales trends…

  • Customer Support

15 Best Zendesk Apps in 2025: Improve Your Customer Service

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…

  • Customer Support

Top 10 Customer service trends in 2025

The greatest trend in customer service is proactive support, where companies try to predict what…

  • Customer Support

eCommerce Customer Service: Best Practices for 2025

According to research by Global Consumer, today, more than one-third of the global population shop…

  • News

Get Updated on NPS and Survey for Zendesk - New Features

Need to learn about your audience's preferences and improve your customer support strategy? Our team…