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Updates to CRM and Deals for Zendesk

CRM and Deals is a powerful tool designed to support your sales efforts and boost…

  • Customer Support

15 Best Zendesk Apps in 2025: Improve Your Customer Service

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…

  • News

Updates in Proactive Campaigns for Zendesk

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our…

  • Reputation Check

OFAC Compliance for Financial Institutions

Every country must establish proactive measures to protect its finances from illegal actions and apply…

  • Customer Support

13 Tips on How to Use Zendesk to the Max

Did you know that effective use of help desk software can boost customer satisfaction rates…

  • News

GrowthDot Suite Pro: All-in-One Solution for Zendesk Support

Keeping up with customer inquiries, staying compliant, and running effective email campaigns—all at the same…

  • Customer Support

Hows and Whys of Skill-based Routing in Zendesk

Skill-based Zendesk routing streamlines customer service operations by connecting customers with the right agents faster,…

  • Customer Support

What is a Zendesk Chatbot and How to Create One?

According to the latest statistics, chatbots handle more than 68.9% of customer tickets from start…

  • Customer Support

Automated Customer Service: A Complete Guide

64% of businesses plan to increase their investment in customer service automation. - Source Automated…