Blog

  • Customer Support

Customer Self-Service: What is It, Examples, and Tips

The heart of any business is customers. But not just customers, but happy customers. Who…

  • Customer Support

What is Zendesk and what is its purpose?

Zendesk serves over 200,000 customers worldwide, spanning various industries and including many well-known brands like…

  • Customer Support
  • Marketing

Zendesk Email Marketing: How to Engage Customers Directly from Your Help Desk

Email marketing is the practice of sending relevant emails to the right people at the…

  • GDPR Compliance

Top 12 Software Tools for GDPR Compliance in 2025

The cost of breaking GDPR rules has skyrocketed! Statista reports that the average fine jumped…

  • News

New features in GDPR Compliance for Zendesk

Automatization in Zendesk is essential if you need to save time for agents to perform…

  • News

Updates in Proactive Campaigns for Zendesk

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our…

  • News

Latest updates of Email Tracking for Zendesk

Email Tracking for Zendesk was conceived as a mail tracker first. However, it has gone…

  • Success Stories

How Zyxel streamlined global GDPR deletion requests with GDPR Compliance

Taiwan location 1989 founded 1K-5K employees GDPR Compliance Automate daily GDPR ticket and user deletions;…

  • Customer Support

20 Help Center Designs that are Worth Stealing

A public help center enables businesses to engage with customers and build strong relationships. Help…