Get Updated on NPS and Survey for Zendesk - New Features

2 weeks ago
Karina Kulishova

Need to learn about your audience's preferences and improve your customer support strategy? Our team took care to make this…

How TENTENS Tech Automates Multi-Segment Outreach with Proactive Campaigns

3 weeks ago

Proactive Campaigns Send bulk emails to key customer segments; Congratulate customers on birthdays and holidays; Maintain proactive communication with VIP…

CSAT vs NPS: Key Differences and Which One to Use

3 weeks ago

CSAT (Customer Satisfaction Score) and NPS (Net Promoter Score) are two different survey metrics. CSAT measures how satisfied a customer…

How to Use the Zendesk Kanban Board for Efficient Ticket Management

4 weeks ago

A Zendesk Kanban board helps support teams manage tickets more efficiently by visualizing ticket progress, prioritizing tasks, and organizing workloads…

Updates to Kanban Pro app for Zendesk

1 month ago

Kanban Pro for Zendesk is the latest integration we created at GrowthDot. Due to high demand and the clear benefits…

15 Best Zendesk Apps in 2026: Improve Your Customer Service

1 month ago

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps to boost customer support instantly.…

How Laboratorios Vanguard Improved Customer Communication Efficiency

2 months ago

Catalonia location 2005 founded 11-50 employees Proactive Campaigns Reduced time for sending a large number of emails; Possibility to use…

Updates in Proactive Campaigns for Zendesk

2 months ago

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our clients share their opinions that…

How Prowind Gained a Smarter Project Tracking with Kanban Pro

2 months ago

Germany location 2000 founded 51-200 employees Kanban Pro Provides a good visibility and a clean user interface; Reduced horizontal scrolling;…