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  • Customer Support

15 Best Zendesk Apps in 2024: Improve Your Customer Service

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…

  • News

New features in GDPR Compliance for Zendesk

Automatization in Zendesk is essential if you need to save time for agents to perform…

  • Sales

What Is CRM Software, and What Is Its Purpose?

A CRM platform can lead to a 29% increase in revenue, a 32% improvement in…

  • Customer Support

How To Solve Zendesk Tickets Faster: 7 Ways for Agents

Did you know that 90% of customers rate an "immediate" response as essential or very…

  • Marketing

Digital Marketing KPIs and metrics: The Ultimate Guide

"Without the right marketing metrics, you are shooting in the dark. The only way to…

  • Sales

How to Use Videos for Sales? Comprehensive Guide

"The beauty is that, as companies get better and better with video, they’re also making…

  • Customer Support

What is Zendesk and what is its purpose?

Zendesk serves over 200,000 customers worldwide, spanning various industries and including many well-known brands like…

  • Marketing

How to Write a Follow-up Email: Best Practices, Examples & Templates

You’ve been there, you’ve failed it, and you don’t want to do it again. Yes,…

  • News

Updates in Proactive Campaigns for Zendesk

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our…