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  • Marketing
  • Sales

How to Unlock Sales and Marketing Responsibilities

“The sales team owns the sales funnel. But as a B2B marketer, you feed the…

  • Customer Support

The Power of Customer First Strategy

"The sole reason we are in business is to make life less difficult for our…

  • Customer Support

Zendesk vs ServiceNow: What is the Difference?

Today, small and large businesses seek the best solution to deliver exceptional customer service. And…

  • News

New features in GDPR Compliance for Zendesk

Automatization in Zendesk is essential if you need to save time for agents to perform…

  • News

Updates in Proactive Campaigns for Zendesk

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our…

  • Customer Support

45 Customer Service Live Chat Script Examples & Templates

Today, providing exceptional customer service is crucial for business growth and customer retention. Among various…

  • Marketing

8 Trends Defining the Marketing Fashion of 2025

How to stay competitive? How to earn the customers’ trust and respect? How to gain…

  • Customer Support

Writing the Perfect Customer Support Email in 2025

Today, customer support email remains a critical channel for businesses to communicate with their customers.…

  • Sales

12 B2B Sales Strategies to Win More Customers in 2025

By 2025, an estimated 80% of B2B sales will happen through digital channels, making digital…