How to Reduce Ticket Resolution Time in Zendesk?
The duration of the ticket resolution time in Zendesk and other support platforms depends on…
4 days ago
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How MOIA automates ticket deletion in Zendesk with GDPR Compliance
Germany location 2018 founded 1K-5K employees GDPR Compliance Uses the app to delete tickets and…
2 weeks ago
Updates in Proactive Campaigns for Zendesk
The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our…
3 weeks ago
How Green Man Gaming made customer service more self-sufficient with Proactive Campaigns
UK location 2009 founded 51-200 employees Proactive Campaigns Uses the app to send bulk emails;…
4 weeks ago
How to Write a Follow-up Email: Best Practices, Examples & Templates
Did you know that research shows that the first follow-up email can increase response rates…
1 month ago
How Blue Bear Self Storage simplified bulk emails with Proactive Campaigns
UK location 2017 founded 2-10 employees Proactive Campaigns Uses the app to send bulk updates;…
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10 Best CRMs for Small Business
Capterra's study shows that 20% of CRM users changed CRM systems because of complicated user…
1 month ago
4 Zendesk Cleanup Workflows Every Admin Should Know
Cleaning up your data isn't optional—it's part of responsible customer service. As your Zendesk workspace…
1 month ago
How GDPR Compliance helped Ascensos solve Zendesk storage challenges
Scotland location 2013 founded 1K-5K employees GDPR Compliance Uses the app to delete old tickets…
1 month ago