Updates in Proactive Campaigns for Zendesk

8 hours ago
Natalia Zhontsa

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our clients share their opinions that…

New features in GDPR Compliance for Zendesk

2 days ago

Automation in Zendesk is essential if you need to save time for agents to perform higher-priority tasks and create a…

Zendesk Mass Email Apps: Proactive Campaigns vs Proactive Bulk Tickets

4 days ago

Mass email marketing has no value now if you just send the same content to all of your target audiences.…

Get Updated on NPS and Survey for Zendesk - New Features

3 weeks ago

Need to learn about your audience's preferences and improve your customer support strategy? Our team took care to make this…

How TENTENS Tech Automates Multi-Segment Outreach with Proactive Campaigns

4 weeks ago

Proactive Campaigns Send bulk emails to key customer segments; Congratulate customers on birthdays and holidays; Maintain proactive communication with VIP…

CSAT vs NPS: Key Differences and Which One to Use

4 weeks ago

CSAT (Customer Satisfaction Score) and NPS (Net Promoter Score) are two different survey metrics. CSAT measures how satisfied a customer…

How to Use the Zendesk Kanban Board for Efficient Ticket Management

1 month ago

A Zendesk Kanban board helps support teams manage tickets more efficiently by visualizing ticket progress, prioritizing tasks, and organizing workloads…

Updates to Kanban Pro app for Zendesk

1 month ago

Kanban Pro for Zendesk is the latest integration we created at GrowthDot. Due to high demand and the clear benefits…

15 Best Zendesk Apps in 2026: Improve Your Customer Service

1 month ago

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps to boost customer support instantly.…