How To Solve Zendesk Tickets Faster: 7 Ways for Agents

2 weeks ago
Karina Kulishova

Did you know that 90% of customers rate an "immediate" response as essential or very important when they have a…

Updates in Proactive Campaigns for Zendesk

2 weeks ago

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our clients share their opinions that…

How to Set Up Drip Campaigns in Zendesk

3 weeks ago

If you're running customer service through Zendesk, you already have a goldmine of customer data. That means, you deal with…

Team Management in Zendesk: How Kanban Pro Brings Visibility to Support Teams

4 weeks ago

Support leaders don't struggle with tickets. They struggle with handoffs: the moment a ticket needs a comment from another team,…

How Back Market Uses GDPR Compliance App to Streamline Data Requests in Zendesk

1 month ago

Paris, France location 2014 founded 501-1,000  employees GDPR Compliance Retrieve data easily and quickly; Handle multiple customers' requests; User-friendly way…

Latest updates of Email Tracking for Zendesk

1 month ago

Email Tracking for Zendesk was conceived as a mail tracker first. However, it has gone beyond that concept from a…

Best Zendesk Sell Alternatives in 2027: Top CRMs to Migrate To

2 months ago

Various sales teams around the world were stunned by the news about Zendesk Sell's closure on August 31, 2027. Despite…

What is Customer Service? Elements of Customer Service

2 months ago

Do you want to provide top-notch assistance to your customers to keep them returning for more? Outstanding customer service starts…

How Farmina Standardized Customer Communication Across 50+ Countries with Proactive Campaigns by GrowthDot

2 months ago

Italy location 1965 founded 1000+ employees Proactive Campaigns Standardize customer communication across 50+ countries; Automate customer follow-ups throughout the lifecycle;…