Blog

  • News

Get Updated on NPS and Survey for Zendesk - New Features

Need to learn about your audience's preferences and improve your customer support strategy? Our team…

  • Success Stories

How TENTENS Tech Automates Multi-Segment Outreach with Proactive Campaigns

Proactive Campaigns Send bulk emails to key customer segments; Congratulate customers on birthdays and holidays;…

  • Customer Support
  • Marketing

CSAT vs NPS: Key Differences and Which One to Use

CSAT (Customer Satisfaction Score) and NPS (Net Promoter Score) are two different survey metrics. CSAT…

  • Customer Support
  • Zendesk App How-Tos

How to Use the Zendesk Kanban Board for Efficient Ticket Management

A Zendesk Kanban board helps support teams manage tickets more efficiently by visualizing ticket progress,…

  • News

Updates to Kanban Pro app for Zendesk

Kanban Pro for Zendesk is the latest integration we created at GrowthDot. Due to high…

  • Customer Support

15 Best Zendesk Apps in 2026: Improve Your Customer Service

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…

  • Success Stories

How Laboratorios Vanguard Improved Customer Communication Efficiency

Catalonia location 2005 founded 11-50 employees Proactive Campaigns Reduced time for sending a large number…

  • News

Updates in Proactive Campaigns for Zendesk

The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our…

  • Success Stories

How Prowind Gained a Smarter Project Tracking with Kanban Pro

Germany location 2000 founded 51-200 employees Kanban Pro Provides a good visibility and a clean…