How Laboratorios Vanguard Improved Customer Communication Efficiency
Catalonia location 2005 founded 11-50 employees Proactive Campaigns Reduced time for sending a large number…
3 days ago
Blog
Updates in Proactive Campaigns for Zendesk
The Proactive Campaigns app for Zendesk is your universal helper for bulk messaging. Sometimes, our…
4 days ago
How Prowind Gained a Smarter Project Tracking with Kanban Pro
Germany location 2000 founded 51-200 employees Kanban Pro Provides a good visibility and a clean…
6 days ago
7 Reasons to Use a Screen Recording Plugin for Zendesk
Zendesk screen recording plugins increase customer engagement by 24%. For many people, calling customer support…
1 week ago
How to Improve Campaign Reporting with Ticket Exports in Proactive Campaigns for Zendesk
"Without data, you’re just another person with an opinion." – W. Edwards Deming. Data drives…
2 weeks ago
How to Assign Tickets to Multiple Agents within One Email Campaign in Zendesk
A single large campaign can generate hundreds or even thousands of tickets in Zendesk, and…
2 weeks ago
Alternative CRM for Zendesk. What is CRM and Deals?
Zendesk announced the retirement of its Zendesk Sell system in 2027, citing investment prioritization and…
3 weeks ago
15 Best Zendesk Apps in 2026: Improve Your Customer Service
With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…
3 weeks ago
Zendesk Help Center Designs That Improve Self-Service
Interesting fact: In the near future, Zendesk help centers will predict and solve 80% of…
3 weeks ago