eCommerce Marketing Guidelines with Chloë Thomas
Managing marketing in eCommerce can turn out to be a challenge if you don’t approach…
4 years ago
Blog
CRM and Deals Update - New Deal Management View
CRM for Zendesk deal view was updated for a fast and convenient management process. CRM…
4 years ago
Email Tracking Update – Track emails via Zendesk mobile app
From now on, Email Tracking users are capable of tracking all email opens in the…
4 years ago
Shep Hyken – How to build a great customer service culture
It’s obvious that customer service and experience is a foundation of creating long-lasting relationships with…
4 years ago
Customer Self-service Mistakes Zendesk Can Help Fix
As many of you already know, small companies that work in the B2C sector often…
5 years ago
Your Guide To Zendesk Talk
We’ve seen many different communication systems over the years. Yet, somehow, we keep coming back…
5 years ago
Zendesk Support - An Essential Customer Retention Tool
Often, customer support goes well beyond what your support team can deliver. It can be…
5 years ago
Best Practices for Virtual Communication
Organizations these days are currently facing a considerable paradigm shift and trend- distributed virtual teams,…
5 years ago
Customer Onboarding — Do You Really Need It?
The debate over customer onboarding isn’t new. Some say it is essential, others disagree citing…
5 years ago