Effective service conversations - the basics of writing to customers with Leslie O’Flahavan
Email, social media, chat. It’s a wonder how customer service agents can maintain effective communication…
4 years ago
Blog
What benefits has Email Tracking brought for Vida Cámara?
Chile location 2013 founded 201-500 employees Email Tracking Uses the app to track email opens;…
4 years ago
Alternative CRM for Zendesk. What is CRM and Deals?
CRM system or Customer Relationship Management system is something more than just managing the leads’,…
4 years ago
How unified support and sales teams can grow your business!
Business is all about prospects and the funnel. Many companies struggle to find out a…
4 years ago
Digital Marketing Terms — Think You Know These?
Let’s face it, as time goes on, more and more companies start to invest their…
4 years ago
How to sell on BigCommerce and increase ROI - Luigi Moccia
Whatever industry you're working in, you've probably chosen BigCommerce as a platform for start selling…
4 years ago
eCommerce Marketing Guidelines with Chloë Thomas
Managing marketing in eCommerce can turn out to be a challenge if you don’t approach…
4 years ago
CRM and Deals Update - New Deal Management View
CRM for Zendesk deal view was updated for a fast and convenient management process. CRM…
4 years ago
Email Tracking Update – Track emails via Zendesk mobile app
From now on, Email Tracking users are capable of tracking all email opens in the…
4 years ago