Blog

  • Customer Support
  • Sales

How unified support and sales teams can grow your business!

Business is all about prospects and the funnel. Many companies struggle to find out a…

  • Marketing

Digital Marketing Terms — Think You Know These?

Let’s face it, as time goes on, more and more companies start to invest their…

  • Interviews

How to sell on BigCommerce and increase ROI - Luigi Moccia

Whatever industry you're working in, you've probably chosen BigCommerce as a platform for start selling…

  • Interviews

eCommerce Marketing Guidelines with Chloë Thomas

Managing marketing in eCommerce can turn out to be a challenge if you don’t approach…

  • News

CRM and Deals Update - New Deal Management View

CRM for Zendesk deal view was updated for a fast and convenient management process. CRM…

  • News

Email Tracking Update – Track emails via Zendesk mobile app

From now on, Email Tracking users are capable of tracking all email opens in the…

  • Interviews

Shep Hyken – How to build a great customer service culture

It’s obvious that customer service and experience is a foundation of creating long-lasting relationships with…

  • Customer Support

Customer Self-service Mistakes Zendesk Can Help Fix

As many of you already know, small companies that work in the B2C sector often…

  • Customer Support

Your Guide To Zendesk Talk

We’ve seen many different communication systems over the years. Yet, somehow, we keep coming back…