Blog

  • News

New update - Reports page in GDPR Compliance for Zendesk!

GDPR Compliance has already proved its reliability in managing user’s data. We, however, still decided…

  • News

Download reports in Email Tracking for Zendesk in a click

Want to make the presentation, but don’t know where to take consolidated data? Now there’s…

  • News

Fresh update - export data to CSV files in CRM and Deals!

Didn’t know how to download your sales data in a CSV format? Export to CSV…

  • News

Few steps to create a ticket list in Proactive Campaigns!

Imagine you can deal with thousands of tickets in Zendesk easily by sorting this amount…

  • Interviews

Effective service conversations - the basics of writing to customers with Leslie O’Flahavan

Email, social media, chat. It’s a wonder how customer service agents can maintain effective communication…

  • News

New setting “Select ticket view” in Email Tracking for Zendesk

A user-friendly interface and the ability to customize the application at the request of the…

  • Success Stories

What benefits has Email Tracking brought for Vida Cámara?

Chile location 2013 founded 201-500 employees Email Tracking Uses the app to track email opens;…

  • Sales

Alternative CRM for Zendesk. What is CRM and Deals?

CRM system or Customer Relationship Management system is something more than just managing the leads’,…

  • Customer Support
  • Sales

How unified support and sales teams can grow your business!

Business is all about prospects and the funnel. Many companies struggle to find out a…