Customer Support

Customer service trends

Top 10 Customer service trends in 2024

November 22, 2023
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13 Zendesk Tips

13 Tips on How to Use Zendesk to the Max

November 6, 2023
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eCommerce Customer Service

eCommerce Customer Service: Best Practices for 2024

October 27, 2023
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Customer Support Email

Writing the Perfect Customer Support Email in 2024

October 26, 2023
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Survey vs NPS

NPS and Survey vs Survey app for Zendesk: choose the right feedback tool

October 24, 2023
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Do you want to know if your customers opened the email?
Customer Satisfaction Measurements

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CSAT vs NPS Surveys: Choosing the Right Metrics

October 20, 2023
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Customer service strategy

Ways to Develop an Effective Customer Service Management Strategy

October 5, 2023
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Privacy focused customer experience

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Implementing a Privacy-Focused Customer Experience

September 26, 2023
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Aalborg Game Knowledge Base

How To Build A Powerful Customer Service Knowledge Base

July 26, 2023
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Sending mass emails in a few clicks

How to Reduce Customer Service Response Time

July 19, 2023
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Good Customer Service

How to Apologize to a Customer for Poor Service and How Not to Do it

May 23, 2023
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Jira SM VS Zendesk

Zendesk vs Jira: Service Desks Comparison and What to Select

March 23, 2023
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