Sales Trends to Keep Track of in 2026
So 2024 came and went, but marketing continues to push new boundaries. New sales trends…
4 months ago
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Top 10 Customer service trends in 2026
The greatest trend in customer service is proactive support, where companies try to predict what…
4 months ago
Updates to CRM and Deals for Zendesk
CRM and Deals is a powerful tool designed to support your sales efforts and boost…
4 months ago
Zendesk Data Protection Add-on vs GDPR Compliance for Zendesk: Which One to Choose?
When Zendesk released its Data Protection Add-on, many users thought it had finally solved their…
4 months ago
How to Anonymize Tickets from Suspended Users in Zendesk (Without Errors)
If you’ve ever tried to anonymize tickets in Zendesk and got stuck because the requester…
5 months ago
Customer Data Protection: Importance & Best Practices
Cybercrime is a highly profitable business today. According to Cybersecurity Ventures, global cybercrime costs are…
5 months ago
What Does NPS Mean? Net Promoter Score Question
The most popular survey question is: "On a scale of 0 to 10, how likely…
5 months ago
How to Send Order Confirmations in Zendesk?
Sending order confirmations in Zendesk isn’t a built-in feature (since Zendesk is primarily a support…
5 months ago
New features in GDPR Compliance for Zendesk
Automation in Zendesk is essential if you need to save time for agents to perform…
5 months ago