How to Use Kanban Board for Efficient Zendesk Ticket Management
Managing support tickets without a clear system can lead to urgent issues being overlooked, slow…
4 months ago
Blog
MailChimp vs Proactive Campaigns - What to Choose for Zendesk
In this article, we will be covering the battle: Mailchimp vs Proactive Campaigns. Both are…
5 months ago
Updates to CRM and Kanban for Zendesk
CRM and Kanban is a powerful tool designed to support your sales efforts and boost…
5 months ago
15 Best Zendesk Apps in 2025: Improve Your Customer Service
With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…
5 months ago
OFAC Compliance for Financial Institutions
Every country must establish proactive measures to protect its finances from illegal actions and apply…
6 months ago
13 Tips on How to Use Zendesk to the Max
Did you know that effective use of help desk software can boost customer satisfaction rates…
6 months ago
GrowthDot Suite Pro: All-in-One Solution for Zendesk Support
Keeping up with customer inquiries, staying compliant, and running effective email campaigns—all at the same…
6 months ago
Hows and Whys of Skill-based Routing in Zendesk
Skill-based Zendesk routing streamlines customer service operations by connecting customers with the right agents faster,…
6 months ago
What is a Zendesk Chatbot and How to Create One?
According to the latest statistics, chatbots handle more than 68.9% of customer tickets from start…
6 months ago