Customer Data Protection: Importance & Best Practices
Cybercrime is a highly profitable business today. According to Cybersecurity Ventures, global cybercrime costs are…
4 months ago
Blog
What Does NPS Mean? Net Promoter Score Question
The most popular survey question is: "On a scale of 0 to 10, how likely…
4 months ago
How to Send Order Confirmations in Zendesk?
Sending order confirmations in Zendesk isn’t a built-in feature (since Zendesk is primarily a support…
4 months ago
New features in GDPR Compliance for Zendesk
Automation in Zendesk is essential if you need to save time for agents to perform…
4 months ago
Customer First Strategy: Benefits, Examples & How to Apply It
"The sole reason we are in business is to make life less difficult for our…
4 months ago
Measure Marketing Results and Effectiveness
In today’s hyper-competitive digital world, you can’t just “set it and forget it” when it…
4 months ago
Difference Between Sales and Marketing (Full Guide)
“The sales team owns the sales funnel. But as a B2B marketer, you feed the…
5 months ago
How to Add Multiple User Details to Personalize Your Zendesk Email Campaigns
The Proactive Campaigns app allows you to add multiple user details in Zendesk, enabling you…
5 months ago
Collect Customer Feedback and How to Use It
“Without customer feedback, you are walking blind.” - Unknown Regardless of your niche, getting customer…
5 months ago