Top 10 Customer service trends in 2025
The greatest trend in customer service is proactive support, where companies try to predict what…
3 months ago
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eCommerce Customer Service: Best Practices for 2025
According to research by Global Consumer, today, more than one-third of the global population shop…
3 months ago
Get Updated on NPS and Survey for Zendesk - New Features
Need to learn about your audience's preferences and improve your customer support strategy? Our team…
4 months ago
Top 15 Most Website Problems and How to Fix Them
A good-looking website has a clean, consistent design, is visually appealing with balanced colors, readable…
4 months ago
How to Prevent Spamming While Sending Mass Email Campaigns
According to Statista, almost half of all emails sent globally land in spam folders rather…
4 months ago
CSAT vs NPS: Key Differences and Which One to Use
CSAT vs NPS - which surveys will work best for you? Every business owner wants…
4 months ago
15 Reasons Never To Buy Email Lists For Marketing
Today, email marketing remains a powerful tool for connecting with customers and promoting your business.…
4 months ago
Marketing to Men vs Women: 6 Dead-Simple Tips to Succeed
You don’t have to be Sigmund Freud to understand that the need for different approaches…
4 months ago
GDPR Compliance for Financial Institutions
As stated in the research by IBM, 78% of US citizens treat the ability of…
4 months ago