Blog

  • Marketing

How to Write a Follow-up Email: Examples & Templates

Did you know that research shows that the first follow-up email can increase response rates…

  • Success Stories

How Blue Bear Self Storage simplified bulk emails with Proactive Campaigns

UK location 2017 founded 2-10 employees Proactive Campaigns Uses the app to send bulk updates;…

  • Sales

10 Best CRMs for Small Business

Capterra's study shows that 20% of CRM users changed CRM systems because of complicated user…

  • Customer Support
  • GDPR Compliance

4 Zendesk Cleanup Workflows Every Admin Should Know

Cleaning up your data isn't optional—it's part of responsible customer service. As your Zendesk workspace…

  • Success Stories

How GDPR Compliance helped Ascensos solve Zendesk storage challenges

Scotland location 2013 founded 1K-5K employees GDPR Compliance Uses the app to delete old tickets…

  • Customer Support

How to Use Kanban Board for Efficient Zendesk Ticket Management

Managing Zendesk support tickets without a clear system can lead to urgent issues being overlooked,…

  • Marketing

MailChimp vs Proactive Campaigns - What to Choose for Zendesk

In this article, we will be covering the battle: Mailchimp vs Proactive Campaigns. Both are…

  • News
  • Sales

Updates to Kanban Pro for Zendesk

Kanban Pro is a powerful tool designed to support your sales efforts and boost your…

  • Customer Support

15 Best Zendesk Apps in 2025: Improve Your Customer Service

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…