Blog

  • Sales

What Is CRM Software, and What Is Its Purpose?

A CRM platform can lead to a 29% increase in revenue, a 32% improvement in…

  • Customer Support

How To Solve Zendesk Tickets Faster: 7 Ways for Agents

Did you know that 90% of customers rate an "immediate" response as essential or very…

  • Marketing

Digital Marketing KPIs and metrics: The Ultimate Guide

"Without the right marketing metrics, you are shooting in the dark. The only way to…

  • Customer Support

13 Tips on How to Use Zendesk to the Max

Did you know that effective use of help desk software can boost customer satisfaction rates…

  • Sales

How to Use Videos for Sales? Comprehensive Guide

"The beauty is that, as companies get better and better with video, they’re also making…

  • Marketing

How to Write a Follow-up Email: Best Practices, Examples & Templates

You’ve been there, you’ve failed it, and you don’t want to do it again. Yes,…

  • Marketing

SMS Campaigns: 5 Key Strategies, Benefits, and Drawbacks

Want to reach your customers as quickly as possible? SMS marketing campaigns are your solution.…

  • Customer Support

Zendesk Implementation – What to Avoid and Where to Start

When you start working with a third-party application, the first thing that you start to…

  • GDPR Compliance

GDPR for US Companies: a Checklist for Compliance

In an era where data breaches and privacy concerns are increasingly common, understanding the General…