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  • Customer Support
  • Marketing

Understanding Customer Needs: Types and Examples

Companies focused on customer needs are 60% more profitable than those that do not do…

  • GDPR Compliance
  • Marketing

GDPR Email Marketing: Full Guide and Best Practices

GDPR compliance for email marketing ensures you protect personal data while maintaining effective and trustworthy…

  • Customer Support

How to Deal with Zendesk Storage Limits and Clean Up Space

Did you know that managing your Zendesk storage limits is key to keeping your support…

  • Sales

What Is CRM Software, and What Is Its Purpose?

A CRM platform can lead to a 29% increase in revenue, a 32% improvement in…

  • Customer Support

How To Solve Zendesk Tickets Faster: 7 Ways for Agents

Did you know that 90% of customers rate an "immediate" response as essential or very…

  • Marketing

Digital Marketing KPIs and metrics: The Ultimate Guide

"Without the right marketing metrics, you are shooting in the dark. The only way to…

  • Customer Support

13 Tips on How to Use Zendesk to the Max

Did you know that effective use of help desk software can boost customer satisfaction rates…

  • Sales

How to Use Videos for Sales? Comprehensive Guide

"The beauty is that, as companies get better and better with video, they’re also making…

  • Marketing

How to Write a Follow-up Email: Best Practices, Examples & Templates

You’ve been there, you’ve failed it, and you don’t want to do it again. Yes,…