How to Use the Zendesk Kanban Board for Efficient Ticket Management

5 months ago

A Zendesk Kanban board helps support teams manage tickets more efficiently by visualizing ticket progress, prioritizing tasks, and organizing workloads…

Updates to Kanban Pro app for Zendesk

5 months ago

Kanban Pro for Zendesk is the latest integration we created at GrowthDot. Due to high demand and the clear benefits…

15 Best Zendesk Apps in 2026: Improve Your Customer Service

5 months ago

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps to boost customer support instantly.…

How Laboratorios Vanguard Improved Customer Communication Efficiency with Proactive Campaigns by GrowthDot

5 months ago

Catalonia location 2005 founded 11-50 employees Proactive Campaigns Reduced time for sending a large number of emails; Possibility to use…

How Prowind Gained a Smarter Project Tracking with Kanban Pro by GrowthDot

5 months ago

Germany location 2000 founded 51-200 employees Kanban Pro Provides a good visibility and a clean user interface; Reduced horizontal scrolling;…

7 Reasons to Use a Screen Recording Plugin for Zendesk

6 months ago

Zendesk screen recording plugins increase customer engagement by 24%. For many people, calling customer support can be deflating and disappointing.…

How to Improve Campaign Reporting with Ticket Exports in Proactive Campaigns for Zendesk

6 months ago

"Without data, you’re just another person with an opinion." – W. Edwards Deming. Data drives decisions, especially in marketing operations.…

How to Assign Tickets to Multiple Agents within One Email Campaign in Zendesk

6 months ago

A single large campaign can generate hundreds or even thousands of tickets in Zendesk, and most teams still reassign them…

Alternative CRM for Zendesk Sell. What is CRM and Deals?

6 months ago

Zendesk announced the retirement of its Zendesk Sell system in 2027, citing investment prioritization and a focus on customer support…