• Natalia Zhontsa in News

We’ve closed the Free Version of Proactive Campaigns

On March 1st, GrowthDot will stop providing support for the Free version of Proactive Campaigns for Zendesk.

We, GrowthDot, created Proactive Campaigns for Zendesk a few years ago, and since then, hundreds of users have had a chance to send out mass email follow-ups for free. That’s because Proactive Campaigns has always been available in two options – the Free plan and the Pro plan.

But today, we are sorry to announce that due to several reasons, we found it more sensible to close the freemium plan and only offer a full set of mass emailing features to all of the Proactive Campaigns users. To be more particular, we will no longer support Proactive Campaigns Free, and this version will be shut down completely on March 1st, 2021.

What if I am using a free Proactive Campaigns plan at the moment?

We have hundreds of free plan users, so naturally, we thought of the solution for them. Due to this change, all users that have a Free plan will be automatically transferred to a Pro plan on February 15th, 2021. They will have two weeks to test the Pro version of Proactive Campaigns completely free of charge. Afterward, on March 1st, 2021, they will have to decide if they want to continue using the plugin for a small fee of 5$ per agent per month or refuse the offer.

As a reminder, here are the features accessible in both versions for you to compare:

Proactive Campaigns Free Proactive Campaigns Pro
  • Create contact lists
  • Run campaigns from the browser only
  • Send up to 10 campaigns per day
  • Run campaigns offline
  • Run as many campaigns as you need
  • Share contact lists and campaigns
  • Upload contacts as a CSV file
  • Schedule campaigns or set up triggers
  • Assign tickets created within campaigns to specific groups, agents, or even brands
  • Upload attachments to your email templates
  • Add special formatting in the text editor

As you can see yourself, there is so much more to benefit from with Proactive Campaigns Pro. That’s why our final decision was to provide the full functionality of mass emailing to all the Proactive Campaigns users.

By the way, there is also an option for those who want a totally personalized experience. If you’re interested in customizing services, integrations with advanced analytics tools, or Zendesk onboarding, contact us to get a quote.

Send mass email campaigns with ease

So, are you ready to increase your agents’ productivity? Try Proactive Campaigns to create and send mass emails with ease! Proactive Campaigns is an affordable and easy-to-navigate alternative to intricate tools. And if you happen to have any questions, our support team is ready to help. Just drop us a line and start providing excellent customer service!

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