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Proactive Campaigns

Whenever you need to reach out to multiple customers with an update, the process can get hectic. Manually creating tickets, on behalf of the client, sending emails from Gmail and having the answers picked up by Zendesk or exporting the database into third-party email clients is a lot of work. And a lot of time which could be spent doing other important activities.

Fortunately, there is a shortcut!

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Email Tracking

With email tracking, you’ll never have to ask that question ever again. Besides, with these metrics at hand, you can easily see which clients are active email users and what fuels their engagement.

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Dark Mode

Take care of your eyes day and night using dark theme for Zendesk tools and services.

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GDPR Compliance

GDPR Compliance is an application for Zendesk Support which allows to quickly and easily process the user’s request about their data.

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Video Reply

Video is an underused point in customer support. Video replies are great for creating quick product tutorials, introducing yourself or demonstrating a solution. Build trust, resolve tickets faster and increase customer satisfaction with Video Reply.

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CRM and Deals

Easily capture sales opportunities that happen during a support conversation. CRM and Deals app is designed specifically to work with Zendesk Support and enable you to build and manage sales pipelines. ​ Enhance the efficiency, process, and visibility of the sales support process.

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