Products
Select any app or take them all to attain a new level in customer support. Get a discount for an annual subscription. Install by yourself or ask our super-responsive agents for help to simplify your work and increase sales. Read the full description of each app to get a clear understanding of how it can improve your customer support.
ZENDESK APPS
Email Tracking
Price from 2$ per agent/month
Want to know the destiny of your emails to plan your marketing or sales campaign? It’s not a big deal with our app! Identify the time of ticket opening and check the best time for a reply. Also, set specific settings to meet your company’s demands and check who was the email marketing genius using reports.
Proactive Campaigns
Price from 5$ per agent/month
Passing the info back and forth between Zendesk and Mailchimp or other providers can be exhausting. Save your time and energy by sending bulk emails directly from your Zendesk. Proactive Campaigns produces mass tickets automatically after you compile target lists and set needed parameters inside the app. Also, you can set up automated email threads.
GDPR Compliance
Price from 50$ per subdomain/month
If bulk ticket processing sounds impossible to you, then you have never used GDPR Compliance for Zendesk. It helps you to delete, anonymize and retrieve users’ data completely and quickly from several different places: ticket, contacts, or app itself.
Video Reply
Price from 19$ per agent/month
Create video tutorials directly from Zendesk tickets without using any additional browser extensions. Also, send a video request to the receiver for capturing their screen without any installation. Show the visual answer instead of endless talking.
CRM and Deals
Price from 6$ per agent/month
The app can be a great alternative to Zendesk Sell if you are looking for an affordable sales CRM for your Zendesk. Create pipelines, check the current status of your deals, view reports to remove any obstacles on the way to successful sales.
UpChat
Free plan is available
Create custom fields and move the information from Zendesk Chat to Support. Mark conversations, sales stages, or everything you want for agents' quick informing.
Sanctions Check
Price from 159$ per agent/month
Ensure your partners' compliance with KYC (know your customer) and AML (anti-money laundering) standards. Check if the person or entity is under sanctions easily. If a check shows a mismatch, you will get detailed information about this and other related issues.
Purge My Zendesk
Price from 19$ one time/per organization
Clean up your Zendesk easily from unnecessary tickets, contacts, and organizations. Purge My Zendesk app is handy when migrating from Zendesk to another platform and when you need to delete customers’ info after the migration is ready. You do everything in bulk and pay only once.
NPS and Survey for Zendesk
Price from 95$ per month/per organization
The awesome NPS and Survey app for Zendesk really opens up exciting possibilities for connecting with your customers. If you want to get a complete picture of how satisfied your customers are in Zendesk, you can use different triggers for different types of surveys. And the best part? You can easily create these 4 types of surveys and check the survey statistics.
FRESHDESK APPS
Email Tracking
Price from 2$ per agent/month
Ever wonder what time is best to send an email? With our app, you'll know exactly when your emails are most likely to be opened and responded to, so you can create your marketing or sales campaigns with confidence.
SERVICENOW APPS
Email Tracking
Price from $20 per agent/month
Sending a reply to a customer at a precise time can make all the difference. With Email Tracking for ServiceNow, you get the exact time of email opening and the opportunity to personalize your messages.
JIRA APPS
Proactive Campaigns
Price from 5$ per agent/month
Proactive Campaigns for Jira Service Management lets you send out bulk campaigns to keep your customers informed about any upcoming events or technical issues. Compose and send as many of these campaigns as you need from one place in just a few clicks.
DARK MODE THEME
Dark Mode
Price from 2$ per month
A great solution for those who have irritated eyes or who are just trend lovers! Dark colors reduce the brightness of your screen and the negative influence on your sight. Besides, you can switch on the Nightshift option to remove blue light.
INTERCOM APPS
Proactive Campaigns
Price from 5$ per month/per agent
Effortlessly send emails to multiple users through Intercom. The all-in-one solution is the Proactive Campaigns app for Intercom. This fantastic tool streamlines mass email sending, enhancing your email marketing, lead generation, and customer retention efforts. It's versatile and can be used for a variety of purposes.
