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  • Sales

12 B2B Sales Strategies to Win More Customers in 2025

By 2025, an estimated 80% of B2B sales will happen through digital channels, making digital…

  • Sales

Sales Trends to Keep Track of in 2025

So 2024 came and went, but marketing continues to push new boundaries. New sales trends…

  • Customer Support

15 Best Zendesk Apps in 2025: Improve Your Customer Service

With over 1,500 integrations in the Zendesk Marketplace, we've selected the 15 best Zendesk apps…

  • Customer Support

Top 10 Customer service trends in 2025

The greatest trend in customer service is proactive support, where companies try to predict what…

  • Customer Support

eCommerce Customer Service: Best Practices for 2025

According to research by Global Consumer, today, more than one-third of the global population shop…

  • News

Get Updated on NPS and Survey for Zendesk - New Features

Need to learn about your audience's preferences and improve your customer support strategy? Our team…

  • Marketing

Top 15 Most Website Problems and How to Fix Them

A good-looking website has a clean, consistent design, is visually appealing with balanced colors, readable…

  • Marketing

How to Prevent Spamming While Sending Mass Email Campaigns

According to Statista, almost half of all emails sent globally land in spam folders rather…

  • Customer Support
  • Marketing

CSAT vs NPS: Key Differences and Which One to Use

CSAT vs NPS - which surveys will work best for you? Every business owner wants…