Updates to CRM and Deals for Zendesk
CRM and Deals is a powerful tool designed to support your sales efforts and boost…
3 months ago
Blog
Zendesk Data Protection Add-on vs GDPR Compliance for Zendesk: Which One to Choose?
When Zendesk released its Data Protection Add-on, many users thought it had finally solved their…
3 months ago
How to Anonymize Tickets from Suspended Users in Zendesk (Without Errors)
If you’ve ever tried to anonymize tickets in Zendesk and got stuck because the requester…
3 months ago
Customer Data Protection: Importance & Best Practices
Cybercrime is a highly profitable business today. According to Cybersecurity Ventures, global cybercrime costs are…
3 months ago
What Does NPS Mean? Net Promoter Score Question
The most popular survey question is: "On a scale of 0 to 10, how likely…
3 months ago
How to Send Order Confirmations in Zendesk?
Sending order confirmations in Zendesk isn’t a built-in feature (since Zendesk is primarily a support…
3 months ago
New features in GDPR Compliance for Zendesk
Automation in Zendesk is essential if you need to save time for agents to perform…
3 months ago
Customer First Strategy: Benefits, Examples & How to Apply It
"The sole reason we are in business is to make life less difficult for our…
3 months ago
Measure Marketing Results and Effectiveness
In today’s hyper-competitive digital world, you can’t just “set it and forget it” when it…
4 months ago