Automated Customer Service: A Complete Guide
64% of businesses plan to increase their investment in customer service automation. - Source Automated…
2 months ago
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Get a 20% discount coupon using our Zendesk plugins!
If you’re reading this article, GrowthDot services and plugins may be familiar to you. Already…
2 months ago
12 CSAT Survey Questions with Examples
"I think it's very important to have a feedback loop, where you're constantly thinking about…
3 months ago
Best Cold Email Templates and Cold Email Examples For Warm Communication
“A cold email is proof that optimism isn’t dead—you still believe someone will reply.” Cold…
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How to Unlock Sales and Marketing Responsibilities
“The sales team owns the sales funnel. But as a B2B marketer, you feed the…
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The Power of Customer First Strategy
"The sole reason we are in business is to make life less difficult for our…
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How to End an Email Professionally [+20 Sign-Off Examples]
In the world of business communications, how you conclude an email can be just as…
4 months ago
Top 12 Software Tools for GDPR Compliance in 2025
The cost of breaking GDPR rules has skyrocketed! Statista reports that the average fine jumped…
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Zendesk vs ServiceNow: What is the Difference?
Today, small and large businesses seek the best solution to deliver exceptional customer service. And…
4 months ago