How to Create Email Automation Based on Tags in Zendesk with Proactive Campaigns
Tags in Zendesk can supercharge your email automation by helping you target the right customers with personalized messages—automatically. This video shows you how to set up powerful tag-based automations using Proactive Campaigns.
You’ll learn how to:
- Enable automations in Proactive Campaigns
- Configure Zendesk webhooks to track tag changes on users
- Build dynamic user lists based on any tags you want
- Create automated email sequences triggered by tag updates
- Add delays, emails, and internal notes to customize your workflows
Whether you want to engage VIPs, trial users, or any customer segment tagged in Zendesk, this tutorial makes automation simple and effective.
Start sending timely, relevant emails that boost engagement—without lifting a finger. Watch now!
