Raise the bar of your store’s service
Suggesting colors, sizes, product types, and promoting products are daily activities that your shop performs day by day. But, Zendesk Support organizes this disordered request flow into a clear mechanism. However, have you ever felt that you need one more little screw in it? For example, Email Tracking for Zendesk.
One simple email tracking tool can send you a read receipt with the exact time when the email was opened and improve your sales and support activity. With its help, you can direct your support to those who have seen your reply and you can speed up responses. Moreover, boost up your marketing, differentiate your target audiences, and see who is the most active and engaged.Try Email Tracking now
These retailers no longer guess about their email destination. Join them!
Use cases of Email Tracking for the retail enterprises
Follow your sales strategy consistently using Email Tracking
It works simply. You receive a read receipt and know if your potential customer opened the email. Then, you create a different email marketing strategy depending on customers’ activity or follow the next sales stage for those who replied.
Also, you can compose emails with URLs inside to force sales and grab more visitors to your website. As you know, it’s much easier to sell the product to those familiar with it, especially if they open the link from your letter.
Reach those who ignored your email and clean up contacts
Email Tracking shows you a percentage of bounced emails so it is easy to analyze the campaign and interest the audience in another way (special offers, discounts, etc.). Also, delete inactive contacts to clean up your contact lists.
Define the most convenient channel to inform about issues or updates
If the open email rate shown by Email Tracking is low, find another channel to inform your clients about server outages, updates, technical problems on the websites, etc.