Transparent and simple pricing system
The best apps should be affordable for your best customer support
Email Tracking
Check your customers’ behavior
Billed Monthly Billed Yearly
Lite plan
$2
$1.67
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Track the delivery of sent emails
- See the exact time and date of openings
- Check how many times your message was opened
- Real-time receipts and a timeline with tracking info
- Send replies at the best times
- CCs and followers tracking
Used by
PRO PLAN
$3
$2.50
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Everything in Lite
- Link tracking option
- Change link tracking parameters
- Advanced statistics with link tracking
- The tracking is active for 30 days after the email was sent
- Select up to 15 custom fields to filter statistics
Used by
Pricing Plan Feature Comparison
| Features | Lite plan | Pro plan |
|---|---|---|
| Email Opening Tracking | ||
| Send emails at the best time for reply | ||
| Track links | ||
| Read receipts | ||
| Statistics and Analytics | ||
| Link tracking statistics | ||
| Compare your agent's effectiveness | ||
| Custom fields to filter statistics | 1 field | Up to 15 |
| Tracking remains active | 10 days | 30 days |
| Stay GDPR compliant | ||
| Seen/Unseen views | ||
| Set tracking options | ||
| Device detection | ||
| Followers tracking |
Proactive Campaigns
Perform email marketing from Zendesk®
Billed Monthly Billed YearlySave 17% with Annual
LITE PLAN
$5
$4.17
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Up to 1000 emails per campaign
- Run mass follow-ups offline
- Run as many campaigns as you need
- Share contact lists and campaigns
- Import CSV files with users
- Check the statistics
Used by
PRO PLAN
$15
$12.50
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Everything in Lite
- Unlimited emails and campaigns
- Update ticket and user fields with CSV Import
- Create 100 email templates using drag and drop editor
- Upload images to send unique emails
Used by
ENTERPRISE PLAN
$25
$22
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Everything in Pro
- Email Automations
- Unlimited email templates using drag&drop editor
- High-speed campaign sending
Used by
Pricing Plan Feature Comparison
| Features | Lite Plan | Pro Plan | Enterprise Plan |
|---|---|---|---|
| One-time email campaigns | |||
| Email Drip Campaigns | |||
| SMS Campaigns | Up to 10 | Up to 100 | Unlimited |
| Import CSV customer base NEW! | Only user fields | User and ticket fields | User and ticket fields |
| Template Editor | 50 templates | Unlimited | |
| Source Code Templates | Up to 10 | 50 templates | Unlimited |
| Automated ticket update (internal notes) | |||
| Fast campaigns delivery | |||
| Email quantity limits per campaign | Up to 1000 emails/campaign | More than 1000 emails/campaign | More than 1000 emails/campaign |
| Add Customer experience metrics (CSAT) | |||
| Image upload | |||
| Bulk ticket one-time update (internal notes) | |||
| Background campaigns running | |||
| Share customer lists and campaigns with agents in the app | |||
| Detailed reports of every campaign | |||
| Schedule campaigns | |||
| Placeholder validation | |||
| Macros availability | |||
| Assign tickets to groups, agents, or brands | |||
| Special text formatting | |||
| Email campaigns testing | |||
| Dedicated support | |||
| Custom feature development | |||
| Training and onboarding |
GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
Billed Monthly Billed YearlySave 17% with AnnualSave 17%
Standard
$50
$41.70
per Subdomain, per month
per Subdomain, per month
Start Trial Contact Sales- Anonymize ticket and user personal data in Zendesk®
- Extract user and ticket data
- Permanently delete user and ticket data
- Create contact lists
- Create ticket lists
- Set various conditions for contact and ticket filtering
Used by
Premium
$65
$54.20
per Subdomain, per month
per Subdomain, per month
Start Trial Contact Sales- Everything in Standard
- Create Automations for user and ticket lists
- Schedule GDPR processes
- Create repetitive rules for processing personal information
- Set end dates for repetitive automations
- Replace original ticket requester with a nameless user for ticket anonymization
Used by
Pricing Plan Feature Comparison
| Features | Standard | Premium |
|---|---|---|
| Bulk anonymization | ||
| Bulk deletion | ||
| Data retrieve | ||
| Ticket, user, and organizational lists | ||
| Set processes for individual users/tickets | ||
| Control agent permissions to start GDPR processes | ||
| Reports | ||
| Preference preset | 1 | 20 |
| Combined lists | ||
| Redact Attachment by Type | ||
| High-speed data treatment | ||
| Automations | ||
| Replace the original ticket requester with a nameless
user for ticket anonymization | ||
| Add tags after the users’ anonymization | ||
| List sharing |
CRM and Kanban
Track your sales process from Zendesk® Support
CRM Plan
$6/mth
per agent with app access,
per month
Start Trial Contact Salesper month
- More than 5 pipelines
- More than 10 stages
- 5 custom fields
- Automated deal movements
Kanban Plan
$6/mth
per agent with app access,
per month
Start Trial Contact Salesper month
- More than 5 Statuses
- More than 10 Boards
- Integration with Zendesk tickets
- Restrictions Management
CRM and Kanban Plan
$9/mth
per agent with app access,
per month
Start Trial Contact Salesper month
- Everything in CRM Plan
- Everything in Kanban Plan
- Option to switch between interfaces
- Free onboarding and trainings
Pricing Plan Feature Comparison
| Features | CRM Plan |
|---|---|
| Custom pipeline | More than 5 pipelines |
| Stages creation | More than 10 stages |
| Automated deal movement | |
| Deals forecasting | |
| Custom fields | 5 custom fields |
| Detailed customer view | |
| Detailed product view | |
| Set lost reasons | |
| Upload attachments | |
| Data export | |
| Event tracking | |
| PUSH notifications | |
| CSV backup export | |
| Managed system setup and ongoing support | |
| Dedicated account manager |
| Features | Kanban Plan |
|---|---|
| Drag-and-Drop Ticket Management | |
| Personal Boards | |
| Custom Status Columns based on Zendesk Statuses | |
| Multi-Board Management | |
| Advanced Filters | |
| Role-Based Access Control | |
| Public Boards | |
| Managed system setup and ongoing support | |
| Dedicated account manager | |
| Extra customization to suit your business |
| Features | Kanban and CRM Plan |
|---|---|
| Kanban Plan Drag-and-Drop Ticket Management | |
| Personal Boards | |
| Custom Status Columns based on Zendesk Statuses | |
| Multi-Board Management | |
| Advanced Filters | |
| Role-Based Access Control | |
| CRM Plan Custom pipeline | More than 5 pipelines |
| Stages creation | More than 10 stages |
| Automated deal movement | |
| Deals forecasting | |
| Custom fields | 5 custom fields |
| Detailed customer view | |
| Detailed product view | |
| Set lost reasons | |
| Upload attachments | |
| Data export | |
| Event tracking | |
| PUSH notifications | |
| CSV backup export |
Video Reply
Record tutorials and send video requests to your clients
LITE PLAN
$19
per agent with app access,
per month
Start Trial Contact Salesper month
- Record Unlimited Video messages
- Video expire in 90 days
- 5 minutes per videos
- Video analytics
- Customized video page
PRO PLAN
$39
per agent with app access,
per month
Start Trial Contact Salesper month
- Record Unlimited Video messages
- Video expire in 12 month
- 20 minutes per videos
- Video analytics
- Customized video page
- Advanced video tagging system
ENTERPRISE PLAN
$*
Talk to our sales rep
Contact us Contact Sales- No limits
- Customizing services
- Free onboarding and trainings
- Deep integration with analytics tools
- Advanced video tagging system
Pricing Plan Feature Comparison
| Features | Lite Plan | Pro Plan | Enterprise |
|---|---|---|---|
| Video messages quantity | Unlimited | Unlimited | Unlimited |
| Video expiration | In 90 days | In 12 months | Unlimited |
| Video duration | 5 minutes | 20 minutes | Unlimited |
| Reports | |||
| Video library | |||
| Customized video page | |||
| Video requests | |||
| Tags | |||
| Dedicated support | |||
| Custom feature development | |||
| Training and onboarding |
Purge My Zendesk®
Take a few steps to fully erase information from Zendesk®
STANDARD
$19.90
One-time payment without hidden fees and commitments
Buy Purge My Zendesk®- Delete users
- Delete tickets
- Delete organizations
NPS and Survey
Access real-time insights effortlessly with the Zendesk® NPS and Survey app
Simple Pricing
$95
per company, per month
Start Trial Contact Sales- 4 types of zendesk® survey forms
- Multilingual content
- In-app Statistics
- Unlimited amount of satisfaction surveys
- Branding
Bulk Retrieve Add-On via GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
$59/100 GB
One-time payment
Get in App Contact Sales- Retrieve huge amount of data
- Include or exclude conditions
- Bulk and individual export
- 0.59$ per GB
$99/200 GB
One-time payment
Get in App Contact Sales- Retrieve all the data from your Zendesk instance
- Bulk and individual export
- Include or exclude conditions
- For big data storage
- 0.49$ per GB
Redact Attachments Add-On via GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
$35/50 GB
One time payment
Get in App Contact Sales- First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
$45/100 GB
One time payment
Get in App Contact Sales- First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
- 0.45 $ per GB
Most popular $65/150 GB
One time payment
Get in App Contact Sales- First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
- For big data storage
- 0.43 $ per GB
Email Tracking for Freshdesk
Monitor each email opening and receive notifications
$2
per agent with app access,
per month
Start Trial Contact Salesper month
- Track the accurate time of email openings
- Get the notification inside every ticket
- Tag tickets as seen/unseen
- See the full history of ticket opens
Proactive Campaigns for Intercom
One solution for sending millions of emails simply
Billed Monthly Billed Yearly
LITE PLAN
$5
$4.17
per agent with app access, per month
Free trial available
Free trial available
per agent with app access, per month
Free trial available
Start Trial Contact SalesFree trial available
- Send as many emails as you need in one go
- Add special formatting in the text editor
- Check email campaign statuses
- Run campaigns offline
Proactive Campaigns for Jira
Create customer lists and send email campaigns directly from Jira
Zendesk® themes
Power up your Zendesk® help center
Aarhus theme
150$
for ready to use theme
(extra payment for customization)
Install now Contact Sales(extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
Odense theme
150$
for ready to use theme
(extra payment for customization)
Install now Contact Sales(extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
Dark mode extension
Just a dark screen that fits to your helpdesk
Dark Mode Theme
$2
per month
Select Dark mode for your helpdesk Contact Sales- Perfectly fit Zendesk, Freshdesk, Hubspot, Intercom, ServiceNow, HelpScout, Gorgias, Front, and Jira helpdesk platforms
- Reduce the harm of blue light on your eyes
- Soft colors help to focus on your work
- Adjust brightness and contrast
- The nightshift option switches colors to warm
Pricing
GrowthDot Suite Pro for Zendesk®
Simple Pricing
$9.99
per agent, per month
Buy now Contact Sales- Proactive Campaigns (Lite)
- Email Tracking (Lite)
- GDPR Compliance (Standard)
Email Tracking
Check your customers’ behavior
Billed Monthly Billed Yearly
Lite plan
$2
$1.67
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Track the delivery of sent emails
- See the exact time and date of openings
- Check how many times your message was opened
- Real-time receipts and a timeline with tracking info
- Send replies at the best times
- CCs and followers tracking
Used by
PRO PLAN
$3
$2.50
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Everything in Lite
- Link tracking option
- Change link tracking parameters
- Advanced statistics with link tracking
- The tracking is active for 30 days after the email was sent
- Select up to 15 custom fields to filter statistics
Used by
Proactive Campaigns
Perform email marketing from Zendesk®
Billed Monthly Billed YearlySave 17% with Annual
LITE PLAN
$5
$4.17
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Up to 1000 emails per campaign
- Run mass follow-ups offline
- Run as many campaigns as you need
- Share contact lists and campaigns
- Import CSV files with users
- Check the statistics
Used by
PRO PLAN
$15
$12.50
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Everything in Lite
- Unlimited emails and campaigns
- Update ticket and user fields with CSV Import
- Create 100 email templates using drag and drop editor
- Upload images to send unique emails
Used by
ENTERPRISE PLAN
$25
$22
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Salesper month
- Everything in Pro
- Email Automations
- Unlimited email templates using drag&drop editor
- High-speed campaign sending
Used by
GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
Billed Monthly Billed YearlySave 17% with AnnualSave 17%
Standard
$50
$41.70
per Subdomain, per month
per Subdomain, per month
Start Trial Contact Sales- Anonymize ticket and user personal data in Zendesk®
- Extract user and ticket data
- Permanently delete user and ticket data
- Create contact lists
- Create ticket lists
- Set various conditions for contact and ticket filtering
Used by
Premium
$65
$54.20
per Subdomain, per month
per Subdomain, per month
Start Trial Contact Sales- Everything in Standard
- Create Automations for user and ticket lists
- Schedule GDPR processes
- Create repetitive rules for processing personal information
- Set end dates for repetitive automations
- Replace original ticket requester with a nameless user for ticket anonymization
Used by
CRM and Kanban
Track your sales process from Zendesk Support
CRM Plan
$6/mth
per agent with app access,
per month
Start Trial Contact Salesper month
- More than 5 pipelines
- More than 10 stages
- 5 custom fields
- Automated deal movements
Kanban Plan
$6/mth
per agent with app access,
per month
Start Trial Contact Salesper month
- More than 5 Statuses
- More than 10 Boards
- Integration with Zendesk tickets
- Restrictions Management
CRM and Kanban Plan
$9/mth
per agent with app access,
per month
Start Trial Contact Salesper month
- Everything in CRM Plan
- Everything in Kanban Plan
- Option to switch between interfaces
- Free onboarding and trainings
Video Reply
Record tutorials and send video requests to your clients
LITE PLAN
$19
per agent with app access,
per month
Start Trial Contact Salesper month
- Record Unlimited Video messages
- Video expire in 90 days
- 5 minutes per videos
- Video analytics
- Customized video page
PRO PLAN
$39
per agent with app access,
per month
Start Trial Contact Salesper month
- Record Unlimited Video messages
- Video expire in 12 month
- 20 minutes per videos
- Video analytics
- Customized video page
- Advanced video tagging system
ENTERPRISE PLAN
$*
Talk to our sales rep
Contact us Contact Sales- No limits
- Customizing services
- Free onboarding and trainings
- Deep integration with analytics tools
- Advanced video tagging system
Purge My Zendesk®
Take a few steps to fully erase information from Zendesk®
STANDARD
$19.90
One-time payment without hidden fees and commitments
Buy Purge My Zendesk®- Delete users
- Delete tickets
- Delete organizations
NPS and Survey
Access real-time insights effortlessly with the Zendesk® NPS and Survey app
Simple Pricing
$95
per company, per month
Start Trial Contact Sales- 4 types of zendesk® survey forms
- Multilingual content
- In-app Statistics
- Unlimited amount of satisfaction surveys
- Branding
Bulk Retrieve Add-On via GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
$59/100 GB
One-time payment
Get in App Contact Sales- Retrieve huge amount of data
- Include or exclude conditions
- Bulk and individual export
- 0.59$ per GB
$99/200 GB
One-time payment
Get in App Contact Sales- Retrieve all the data from your Zendesk instance
- Bulk and individual export
- Include or exclude conditions
- For big data storage
- 0.49$ per GB
Redact Attachments Add-On via GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
$35/50 GB
One time payment
Get in App Contact Sales- First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
$45/100 GB
One time payment
Get in App Contact Sales- First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
- 0.45 $ per GB
Most popular $65/150 GB
One time payment
Get in App Contact Sales- First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
- For big data storage
- 0.43 $ per GB
Email Tracking for Freshdesk
Monitor each email opening and receive notifications
$2
per agent with app access,
per month
Start Trial Contact Salesper month
- Track the accurate time of email openings
- Get the notification inside every ticket
- Tag tickets as seen/unseen
- See the full history of ticket opens
Proactive Campaigns for Intercom
One solution for sending millions of emails simply
Billed Monthly Billed Yearly
LITE PLAN
$5
$4.17
per agent with app access, per month
Free trial available
Free trial available
per agent with app access, per month
Free trial available
Start Trial Contact SalesFree trial available
- Send as many emails as you need in one go
- Add special formatting in the text editor
- Check email campaign statuses
- Run campaigns offline
Proactive Campaigns for Jira
Create customer lists and send email campaigns directly from Jira
Zendesk® themes
Power up your Zendesk® help center
Aarhus theme
150$
for ready to use theme
(extra payment for customization)
Install now Contact Sales(extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
Odense theme
150$
for ready to use theme
(extra payment for customization)
Install now Contact Sales(extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
Dark mode extension
Just a dark screen that fits to your helpdesk
Dark Mode Theme
$2
per month
Select Dark mode for your helpdesk Contact Sales- Perfectly fit Zendesk, Freshdesk, Hubspot, Intercom, ServiceNow, HelpScout, Gorgias, Front, and Jira helpdesk platforms
- Reduce the harm of blue light on your eyes
- Soft colors help to focus on your work
- Adjust brightness and contrast
- The nightshift option switches colors to warm
Pricing
GrowthDot Suite Pro for Zendesk®
Simple Pricing
$9.99
per agent, per month
Buy now Contact Sales- Proactive Campaigns (Lite)
- Email Tracking (Lite)
- GDPR Compliance (Standard)
Your requirement is not on the list?
Let us know and we’ll see what we can do for you!
Why collaborate with GrowthDot?
1000+ happy customers worldwide evaluated our exceptional support
What our customers say
The app is a great help in working the GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.
Simone Tempelhof
Feedback on GDPR Compliance
FAQ
Everything you need to know about the product and billing
Yes, you 7 days to try any of our app. Besides it is forever free for Sandboxes.
Yes, you can! You can change your subscription plan at any time you need. We are not limiting you on that front.
You can cancel your subscription at any time. As for the refunds - please visit our
Refund Policy for more details.
All billing is being handled by our payment vendor. All payments are being sent to them, while we, Growthdot, provide the services. Nevertheless, we have direct communication with vendor - so if you need to update your payment info or billing info, let us know and we will arrange it.
If you need to change your account email, please, send us an email to this support address - [email protected].
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