Estimate the price of Zendesk services you pick
Here you can find the full list of services provided by GrowthDot. Check the needed options to calculate the approximate cost of your Zendesk product setup or customization.
Choose Zendesk Products
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Zendesk Support
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Zendesk Guide
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Zendesk Explore
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Zendesk Sell
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Other Features
Zendesk Support
Right implementation and personalization of your Zendesk Support account is a key to success! Our expert team will help you optimize your customer service in the right way. See our offer for Zendesk Support:
Zendesk Chat and Talk
Zendesk Guide
Creating a customer-friendly help center is the basics of great self-service organization. See what we can do for you in terms of Guide setup:
Inform us on your requirements to get a quote
Zendesk Explore
It’s no secret that analytics and reporting are extremely important for controlling your support and sales teams performance. Let us polish the way you view your customer service results:
Zendesk Sell
Sales and support collaboration - is it worth it? Our answer is “Yes”! Adjust your Zendesk Sell to make it perfectly compatible with Support to maximize your sales and support performance:
Other Features
We offer bonuses and extra services for loyal GrowthDot customers. See what else you can get:
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- Up to 1000 emails per campaign
- Run mass follow-ups offline
- Run as many campaigns as you need
- Share contact lists and campaigns
- Import CSV files with users
- Check the statistics
- Schedule campaigns or set up triggers
- Use macros and placeholders for the work speed up
- Assign bulk tickets to groups, agents, or brands
- Choose the brand to be assigned to the tickets created during the email campaign
- Choose the address to send the emails from
- Upload attachments to your campaigns
- Create 3 Templates from scratch or upload the existing ones from your device
- Add special formatting in the text editor
- Use HTML code to create unique emails
- Everything in Lite
- Unlimited emails and campaigns
- Customer experience metrics (CSAT)
- Create or add up to the 15 Email Templates
- Upload images to send unique emails
- Everything in Pro
- Email Automations
- Track the delivery of sent emails
- See the exact time and date of openings
- Check how many times your message was opened
- Real-time receipts and a timeline with tracking info
- Send replies at the best times
- CCs and followers tracking
- Define the device type used to open the email
- Automatically add ″unseen″ and ″seen″ tags to tickets
- Check in-depth reports
- Adjust settings to fit your workflow
- Be compliant with GDPR and CCPA
- A read receipt is available for 10 days after the email was sent
- Select 1 custom field to filter statistics
- Everything in Lite
- Link tracking option
- Change link tracking parameters
- Advanced statistics with link tracking
- A read receipt is available for 30 days after the email was sent
- Select up to 15 custom fields to filter statistics
- Anonymize ticket and user personal data in Zendesk
- Extract user and ticket data
- Permanently delete user and ticket data
- Create contact lists
- Create ticket lists
- Set various conditions for contact and ticket filtering
- Set processes for individual users/tickets and in bulk
- Control agent permissions to start GDPR processes
- Analyze the performance with detailed reporting
- Everything in Standard
- Create Automations for user and ticket lists
- Schedule GDPR processes
- Create repetitive rules for processing personal information
- Set end dates for repetitive automations
- Replace original ticket requester with a nameless user for ticket anonymization
- Add tags after the users’ anonymization
- Unlimited pipelines
- Unlimited stages
- Unlimited custom fields
- Automations
- No limits
- Customizing services
- Free onboarding and trainings
- Deep integration with analytics tools
- Record Unlimited Video messages
- Standard Quality Video (up to 720p)
- Video expire in 90 days
- 5 minutes per videos
- Video analytics
- Customized video page
- Record Unlimited Video messages
- Standard Quality Video (up to 4k)
- Video expire in 12 month
- 20 minutes per videos
- Video analytics
- Customized video page
- No limits
- Customizing services
- Free onboarding and trainings
- Deep integration with analytics tools
- Create up to 2 fields
- Synchronize fields in chat, ticket, and user views
- Everything in Free
- Unlimited amount of fields
(extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
(extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
- Perfectly fit Zendesk, Freshdesk, Hubspot, Intercom, ServiceNow, HelpScout, Gorgias, Front, and Jira helpdesk platforms
- Reduce the harm of blue light on your eyes
- Soft colors help to focus on your work
- Adjust brightness and contrast
- The nightshift option switches colors to warm
- Track the accurate time of email openings
- Get the notification inside the incident
- Check the statistics and see the Average read time
- Track the accurate time of email openings
- Get the notification inside every ticket
- Tag tickets as seen/unseen
- See the full history of ticket opens
- Number of checks per month: 500
- Search in all available lists: Yes
- Additional lists: No
- Number of checks per month: 1000
- Search in all available lists: Yes
- Additional lists: No
- Number of checks per month: over 1000
- Search in all available lists: Yes
- Additional lists: Yes
Free trial available
Free trial available
- Send as many emails as you need in one go
- Add special formatting in the text editor
- Check email campaign statuses
- Run campaigns offline
- 4 types of zendesk survey forms
- Multilingual content
- In-app Statistics
- Unlimited amount of satisfaction surveys
- Branding
How can you pay?
If your card options are PayPal, Visa, MasterCard, American Express (or any other payment method supported by 2checkout.com), our system will be able to process the request.
Why collaborate with GrowthDot?
We’re Zendesk experts
Thanks to our long-term collaboration with the platform, we are aware of all twists and turns of Zendesk products. Our team also constantly checks for the updates of the system to make sure our apps and services are perfectly compatible with the current functionality.
Quality first
Be it implementation, custom theme, or app development, we always double-check the code or other solutions to make sure you receive a high-quality result.
Customer support on-point
Awesome customer experience is one of our top priorities. Building long-lasting relationships, not just delivering orders - that’s what we are looking for.
What our customers say
We have had our help centre customised to our requirement and I can say they have done a great job. Their approach has been professional and we will definitely consider them for our Wallboards and reporting requirements. I would like to thank Ira Haida for all the support for our project.
The app is a great help to work GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.
It does exactly what it says it will do, and there is now HTML support. It fills a gap in Zendesk's features that otherwise would require both a very expensive feature (customer lists) and a third party app like Mailchimp. I'm very happy with this app so far.
Ready to upgrade your Zendesk?
Send us a message to get you started right away!
