Proactive Campaigns for Educational industry

Improve communication with students and staff using mass emails from Zendesk

Keep your students, applicants, and staff informed about everything related to your institution at the right time.

Enrollment updates, application deadlines, course announcements, event invitations, and many more bulk email campaigns can be sent easily using Proactive Campaigns for Zendesk.

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Trusted by educational institutions

The Challenge

Educational institutions must keep large audiences informed and engaged

Communicating Important Deadlines

Schools, universities, and online learning platforms manage multiple deadlines. That includes applications, enrollments, and exams. Missing communication can lead to confusion and lost opportunities.

Managing Student Onboarding

New students need guidance on enrollment, course selection, and onboarding processes. Without structured communication, support teams receive repetitive inquiries.

Promoting Courses and Events

Educational institutions regularly launch new courses, webinars, and events. Reaching the right audience at the right time is essential for participation.

Keeping Students Engaged

Maintaining engagement throughout the learning journey is a challenge. Institutions must consistently communicate updates, reminders, and helpful resources.

Why This App Works for This Industry

Solution Overview for every challenge

Automations for onboarding and student journeys

Compose automated email threads to guide students through enrollment, onboarding, and course participation. Send the right information at the right time without manual effort.

One-time and SMS campaigns for urgent updates

Notify students directly about deadline reminders, schedule changes, or urgent announcements using one-time email or SMS campaigns.

Templates and A/B tests for course promotions

Design professional emails for course launches, webinars, or events using the template editor. A/B testing helps maximize open rates and engagement.

Customer segmentation and CSV import for targeted communication

Segment students by course, program, location, or status. Import contact lists via CSV or use Zendesk data to send highly relevant campaigns.

Need to provide your students with timely updates every day?

Advanced Campaign Statistics

Customer List Segmentation

Drag-and-Drop Template Editor

Automated Email Campaigns

SMS Campaigns

Legendary Support from GrowthDot

Check More Pricing

14-days FREE trial

Send up to 1000 emails per campaign

Starts at

$4.17 per month

per agent with app access

Free Trial

via Zendesk marketplace

Use cases

Real scenarios, real results

Student onboarding and enrollment guidance

New students often need step-by-step guidance during the enrollment process. With Proactive Campaigns, you can automate onboarding email sequences sent directly from Zendesk. These emails can include application steps, enrollment instructions, course selection tips, and useful resources. As a result, students get started faster and submit fewer support requests.

Key Features for This Use Case

Automations

Trigger onboarding sequences based on application or enrollment status.

Customer segmentation

Target students by program or intake.

Template builder

Create branded onboarding emails.

Link tracking

Monitor engagement with resources.

Statistics

Analyze onboarding effectiveness.

Sending deadline reminders and important updates

Educational institutions must ensure that students don’t miss critical deadlines. One-time email campaigns and SMS notifications effectively deliver reminders. A/B testing allows you to find the most effective messaging for maximum engagement.

Key Features for This Use Case

One-time campaigns

Send deadline reminders instantly.

SMS campaigns

Reach students with urgent smartphone messages.

A/B testing campaigns

Select the best communication tactics.

Customer segmentation or CSV import

Target specific groups.

Statistics

Track email delivery and student engagement.

Promoting courses, webinars, and events

Drive enrollment and participation by promoting new courses and events through targeted email campaigns. Using Proactive Campaigns, you can segment your audience and send personalized invitations based on interests or previous participation.

Key Features for This Use Case

One-time campaigns

Announce courses and events.

A/B test campaigns

Improve open and click rates.

Customer segmentation or CSV import

Target relevant audiences.

Template builder

Design engaging invitations.

Link tracking

Track registrations and interest.

Statistics page

Measure campaign success.

Keeping students engaged throughout their journey

Consistent communication helps keep students motivated and informed. Automated campaigns deliver reminders, tips, and updates during the learning process. This improves retention and overall student satisfaction.

Key Features for This Use Case

Automated campaigns

Send ongoing engagement emails.

Customer segmentation

Personalize communication.

Template editor

Create engaging content.

Statistics

Track engagement and improve strategy.

Ready-Made Templates for Every Use Case

Speed up your workflow with professionally designed email templates that integrate seamlessly with your Zendesk.

Professional Designs

Conversion-optimized templates ready for announcements, reminders, and promotions

Quick Setup

Deploy templates in minutes and customize them to match your institution’s brand

Browse Templates

Customer testimonials

What educational teams say

This app has really helped us a lot to follow up on our student mailings such as welcome letters, digital books, follow up on their activities, etc. The creation of the tickets does not help us to keep control and to know all the student's info to give them the necessary support.

Felipe Velazquez Lopez

over 1 year ago

★★★★★ Verified Zendesk review

Educational Industry