GrowthDot - Growth hacking for any business using Zendesk
Who we are?
We are a team of creative idea generators that consist of developers, managers, QAs and designers from Ukraine. We enjoy making customer support faster, better, and simpler with our apps, services, and themes. Besides, we know Zendesk from the inside out so we are sure our knowledge can be helpful for you.
Our goal is to enable companies to get their business processes at the highest level with our consulting and customization services or Zendesk applications. Join us during your amazing journey to go beyond standard Zendesk opportunities.
Our growth over time
This is a story of our development.
The foundation of GrowthDot - a growth hacking company for every business.
We created our first-ever app for Zendesk - Proactive Campaigns. (Shhhh! It was ridiculously simple compared with today’s cool app)
Following the first plugin for Zendesk, we released the second one - GDPR Compliance.
Email Tracking was out as we finally built and were ready to release a great add-on for fetching the time of email opens.
In less than a month, we released a video recording tool called Video Reply, and that wasn’t the last idea for a custom app development yet!
Started our journey as Zendesk Guide theme creator by building Aarhus. Yes, we decided to follow the example of Zendesk naming their own theme as a Danish city (we mean the Copenhagen theme).
Released CRM and Deals - the last custom-made plugin for Zendesk. But we already have some ideas for fresh applications.
Another minimalistic theme for Zendesk Guide was created and named after another Danish city - Odense.
New idea for our customer support reps turned into the new UpChat app for Zendesk Support and Chat synchronization.
GrowthDot enters the new ServiceNow platform with Email Tracking app.
A few weeks later GrowthDot rolled out a new Sanctions check app for Zendesk to check clients’ reliability.
Proactive Campaigns app is on Jira from now.
Release of Proactive Campaigns for Intercom.
Our product manager came up with the idea of helping people with Zendesk cleanup after migration to another platform. That is how Purge My Zendesk appeared.
There’s so much waiting on us in the future. And we’d be happy to have you alongside and take your Zendesk to the next level.
We are proud to be involved in improving customer support worldwide. And you - our client is our greatest inspiration for us to work.