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Meet our friendly Zendesk experts
Andrii Kolisnyk
Sales and Support Manager at GrowthDot
Hi there! I'm Andrew, your Sales and Account Manager. I'm here to offer you the best support possible. My light-hearted and optimistic nature allows me to reach out to everyone and provide you with a personalized and enjoyable experience. What really lights me up is the stories behind each client. Understanding your journeys and needs fires me up to craft solutions that aren't just effective but game-changing.
Anastasiia Kliuch
Support Manager at GrowthDot
My name is Anastasiia, and I'm a Support Manager of the GrowthDot Team. I genuinely enjoy having conversations with people and helping out wherever I can. There's something incredibly fulfilling about diving into someone's questions or concerns and guiding them toward a solution. Whether it's troubleshooting a tech issue or simply lending an ear, I'm here to make your experience as seamless as possible.
Join 10,000+ satisfied customers that already improved their customer support quality by 30%
Definitely a must-have for customer follow-up, it is very easy to use and gives much-needed information about the notes sent to the clients. And they have amazing customer support, the helpdesk has been great and supportive in helping us understand the app. Thank you!
Read their story
These guys really rock! They are always so supportive and attentive to any kind of feedback from us. Then, you can see their new features and you can feel how they did put a lot of focus on your words. Amazing. Proactive Campaigns is a huge example of our words.
Fantastic app that allows us to determine exactly when to follow up with the customer and to troubleshoot when we can see no read-receipts are generated.
The app is a great help to work GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.
We have had our help centre customised to our requirement and I can say they have done a great job. Their approach has been professional and we will definitely consider them for our Wallboards and reporting requirements. I would like to thank Ira Haida for all the support for our project.
It does exactly what it says it will do, and there is now HTML support. It fills a gap in Zendesk's features that otherwise would require both a very expensive feature (customer lists) and a third party app like Mailchimp. I'm very happy with this app so far.
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