Useful guidelines for using Proactive Campaigns features. Practical recommendations to the most common issues.
Read this section for the peculiarities of tracking email opens in Zendesk (and more).
Find out how to be GDPR & CCPA Compliant and solve customer requests faster using the app.
Visit this category if you have any questions about Video Reply functions, or have an issue to resolve.
CRM and Deals for Zendesk
Resolutions to any issues concerning CRM and Deals app, and answers to frequently asked questions.
Everything you need to know about installing and configuring GrowthDot’s themes for Zendesk.
NPS and Survey
Articles that will help you to manage your satisfaction surveys created in NPS and Survey app.
Some general guides on configuring or integrating Zendesk with any of the GrowthDot apps in the right way.
Email Tracking for Freshdesk
Get the answer to all questions regarding the functionality of Email Tracking for Freshdesk.