Help Center

CRM and Deals for Zendesk

Resolutions to any issues concerning CRM and Deals app, and answers to frequently asked questions.

4 Articles in this section

Written by Anastasiia Neverkovets, Natalia Zhontsa and 1 other

Custom Themes

22 Articles in this section

Written by Natalia Zhontsa

Email Tracking

Read this section for the peculiarities of tracking email opens in Zendesk (and more).

27 Articles in this section

Written by Natalia Zhontsa, Olya Kurinna and 1 other

Email Tracking for Freshdesk

Get the answer to all questions regarding the functionality of Email Tracking for Freshdesk.

5 Articles in this section

Written by Anastasia Savelieva

GDPR Compliance

Find out how to be GDPR & CCPA Compliant and solve customer requests faster using the app.

13 Articles in this section

Written by Natalia Zhontsa, Olya Kurinna and 1 other

General

Some general guides on configuring or integrating Zendesk with any of the GrowthDot apps in the right way.

6 Articles in this section

Written by Natalia Zhontsa, Anastasia Savelieva

Proactive Campaigns

Useful guidelines for using Proactive Campaigns features. Practical recommendations to the most common issues.

20 Articles in this section

Written by Natalia Zhontsa, Olya Kurinna and 1 other

Video Reply

Visit this category if you have any questions about Video Reply functions, or have an issue to resolve.

3 Articles in this section

Written by Natalia Zhontsa, Anastasia Savelieva