Read this section for the peculiarities of tracking email opens in Zendesk (and more).
Useful guidelines for using Proactive Campaigns features. Practical recommendations to the most common issues.
Email Tracking for Freshdesk
Get the answer to all questions regarding the functionality of Email Tracking for Freshdesk.
CRM and Deals for Zendesk
Resolutions to any issues concerning CRM and Deals app, and answers to frequently asked questions.
Find out how to be GDPR & CCPA Compliant and solve customer requests faster using the app.
Visit this category if you have any questions about Video Reply functions, or have an issue to resolve.
Some general guides on configuring or integrating Zendesk with any of the GrowthDot apps in the right way.