Help Center

Email Tracking

Read this section for the peculiarities of tracking email opens in Zendesk (and more).

27 Articles in this section

Written by Natalia Zhontsa, Olya Kurinna and 1 other

Proactive Campaigns

Useful guidelines for using Proactive Campaigns features. Practical recommendations to the most common issues.

16 Articles in this section

Written by Natalia Zhontsa, Olya Kurinna and 1 other

Email Tracking for Freshdesk

Get the answer to all questions regarding the functionality of Email Tracking for Freshdesk.

5 Articles in this section

Written by Anastasia Savelieva

CRM and Deals for Zendesk

Resolutions to any issues concerning CRM and Deals app, and answers to frequently asked questions.

3 Articles in this section

Written by Natalia Zhontsa, Anastasia Savelieva

GDPR Compliance

Find out how to be GDPR & CCPA Compliant and solve customer requests faster using the app.

6 Articles in this section

Written by Natalia Zhontsa, Olya Kurinna and 1 other

Video Reply

Visit this category if you have any questions about Video Reply functions, or have an issue to resolve.

3 Articles in this section

Written by Natalia Zhontsa, Anastasia Savelieva

General

Some general guides on configuring or integrating Zendesk with any of the GrowthDot apps in the right way.

6 Articles in this section

Written by Natalia Zhontsa, Anastasia Savelieva

Custom Themes

5 Articles in this section

Written by Natalia Zhontsa