Custom theme for Zendesk Guide

Change the way your clients view your Help Center with Odense theme. Create, customize, and rebrand – enjoy the seamless experience every time.

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What you get:

Odense Theme for Zendesk Guide

About the Theme

Odense - a custom theme for Zendesk Guide created and designed by our best experts - is a product that is sure to revolutionize the way users see Help Centers.

Our theme is fully Guide-compatible and mindful of all the features and details offered by the Zendesk.

It means that Sidebar Navigation, Prev/Next buttons, always visible header as well as categories with customizable icons are among the core features of Odense.

Want to link your social accounts or/and other resources? Odense can do it too – simply use custom links in the footer for a more personalized experience.

One of the best aspects of the Odense theme is that it’s a complete product with everything already accounted for. You can rest assured that no extra charges or fees will be asked from you.

And if you want to spice up the base design a bit or add some branding, simply use Odense visual editor to change the colors, fonts, and more. Its modular nature allows you not to worry about the coding and effortlessly do format branding and customization.

Odense Theme on Devices

One Theme - Many Devices

In the modern world, if your product has the device-related limitations, you’re set to fail. Our engineers kept that in mind and made sure all of our themes support a wide range of display technologies. Odense will work equally well on different devices, both smartphones, and desktops, which makes it practically a one-size-fits-all solution.

Speaking of browsers, Odense is compatible with just about all of them. Whether it’s Chrome, Safari, or Firefox, you will get the best of experiences with a proper layout. Top it off with a thorough testing framework which led to a bugs-free warranty, and you have the perfect theme to try.

Extra Formatting Elements for Extra Good Experience

It’s hard to find a theme on the market that combines modern design trends and well-structured information. Most of the time, you have to either go for looks with poor readability or vice versa. Odense, however, has both. Our experts equipped the theme with some extra formatting components like Callout Blocks, Table of Content, and Icons to make the stunning design even more appealing.

Give your Help Center a makeover of your dreams, by taking advantage of already added features. With Odense, you can stand out from the crowd without the need to install some plugins or pay extra.

Extra Formatting Elements

Odense preview

Get a unique user experience by customizing your pages

Odense Samples

Different styles and colors in Odense

Health & Beauty
Real estate

Tweak Odense features with ease


Use our code-free editor to personalize page layout by changing colors, hero images, fonts, icons, and more. Thanks to these small alterations, you can make your theme correspond to the style of your main website.

If you would like the professionals to handle your branding for spotless results, we offer Branding service. Our experts will get your ideas up and running in no time!


Not many have some extra time on their hands to mess around with an installation process, which is why we offer a free installation service. Our experts will set up everything for you without charging a single penny.

You can safely go on with your business and come back to it when a new Help Center is completely ready.

In case you’d like to take things into your hands, we’ve prepared a detailed guide explaining everything step-by-step.


If you’d like to bring customization to a new level that is not a problem. Our experts spent some extra time making sure that the code will turn out simple and customizable.

So, if you happen to know some HTML/CSS, you can easily personalize the Odense to meet your needs.

However, if coding is not your thing, we’ve got you covered. Simply opt for our Customization service and enjoy the amazing results.

Odense Features

Instant Access

Download and install an Odense import file in less than 5 minutes after the purchase. The theme is ready to be used straight out-of-the-box, making it possible to enjoy the results almost instantly.

Full Compatibility with Zendesk

We’re proud to be named a Zendesk partner and full compatibility is our priority. You can rest assured since Odense covers everything from core features to farthest corners of Zendesk.

Accessible Demo

Look through screenshots no more! Make an informed decision by seeing how certain elements behave in action. Experience the theme first-hand with our live demo tool.

Clear Coding

Forget about complicated codes with Odense. Our agents tested out everything multiple times to eliminate any possible issues. You get a nice and tidy code along with a bug-free layout in a single package.

Awesome Icons

Want to use icons to spice things up? We have some big news - Odense comes with an inbuilt set of 700+ customizable icons in various styles and sizes from Font Awesome completely free of charge.

High-level Independent Branding

Why limit yourself to a default Zendesk option if you can have advanced and adjustable branding features? Get a hold of a wide range of branding options to make your Help Center stand out.

Free Installation Service

The installation process is something many prefer to delegate to professionals. We get that and offer free installation service, so the next time you log into your Zendesk Guide, Odense will be up and running.

Multiple Languages Available

It’s high time you make your Help Center accessible for users from other countries. Bring about changes by using the Dynamic Content feature to set the title, buttons and more to be shown in multiple languages.

Extension Support

We made Odense fully compatible with all kinds of extensions, so you can seamlessly customize the theme for the truly amazing personalized experience.

Learn About Other Features

Responsive Themes

All of our Zendesk Help Center themes will work on practically all devices.

Multi-lingual Support

Localize your content to reach customers across the world to deliver unified customer service.

Layouts For Everyone

Make your corporate style shine the most with our unique designs and layouts.

Why We Are Different

Trusted by Zendesk themselves, we serve companies from across the globe, including the US and EU.

Support For All Functions

We know the ins and outs of Zendesk, meaning that our themes support even the smallest features.

All Browsers Supported

Whether it's Firefox, Chrome, IE11, or Safari and Edge, our themes will display correctly on every single one of them.

Without Risks

We take good care of our customers and ensure that you have absolutely zero reasons to worry about.

Compare Us

You can stack up against us anyone you want to see what makes us different and why working with us so beneficial.

Highest Quality Code

We don't like spaghetti code, hence why all of our themes have a clean and easy to read code. With us, you will have zero trouble adding extra features.

Amazing Icons Bundled

Every theme comes with a set of icons (more than 600 of them) that you can use straight out of the box. Free of charge, forever.

Extra Components

Our themes can be easily modified, thanks to included visual components. Make your page stand tall!

Custom Themes Vs. Standard Themes

Added formatting components, improved readability, unique layouts, customization options, and so much more!

Services for Zendesk Guide

Theme Installation

Give your time and attention to what matters - your customers - while we install the theme for you.

Theme Branding

Get some quick edits done to your theme. Change the colors, logo, and other features to meet branding guidelines.

Theme Customization

Want to realize an exciting idea? Do it by ordering a customization service. You can request to change any elements and layout of the article pages.

Email branding

Make your support emails stand out with a custom email design. Change the colors, put custom text, and make many other tweaks.

Extended support

Whenever you need to redesign your theme, add new elements or enhancements, we'll be there to help you out.

Copenhagen upgrade

Add any tweaks to the default Zendesk theme to make it look and feel more like your brand.

Multibrand license

Pay once, install multiple times. Why pay for the same item for various brands when you can save money with a license?

Service You Will Enjoy

We enjoy making themes, and we love Zendesk. Our mission is to make our customers happy!

Ready to give your Zendesk Guide a stunning makeover with Odense theme?

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