How to Delete Users from Inactive Zendesk Organizations - GDPR Compliance App

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Inactive organizations in Zendesk often contain users who are no longer needed, creating clutter and increasing GDPR risks. With GrowthDot’s GDPR Compliance app, you can quickly find and remove these users to keep your account organized and compliant. Here's how:

1. Tag inactive organizations in Zendesk (for example, with “inactive”).
2. Go to Combined Lists → Automatic options in the app and select Users within organizations with specific tags.
3. Enter your tag in the right-hand panel and click Load the list to see all users in inactive organizations.
4. Click Process GDPR Request → Delete Data, and make sure Delete users is enabled to complete the cleanup.

This workflow helps you save time, maintain GDPR compliance, and keep your Zendesk workspace tidy. Watch the video above to see the full process in action.