Email Tracking for Freshdesk

Get the answer to all questions regarding the functionality of Email Tracking for Freshdesk.

5 Articles in this section Written by Anastasia Savelieva

When setting up Email Tracking for Freshdesk, you will have to grant the...

In order to identify if the email was opened or not, the Email...

Yes, Email Tracking monitors all the email opens. However, the app will create...

Yes, the application supports Markdown out-of-the-box. All you have to do is install...

If you want to create a custom view that will show you all...